troubleshooting

An administrator needs to prevent users from creating Power Apps outside of the approved environment (Production). The company has a Development and a Production environment. Users should only be able to create apps in Development. Which configuration should the administrator use?

Northwind Traders has a production environment named 'Ops-Prod' with Dataverse enabled. A maker reports that after importing a managed solution, a canvas app that previously worked now fails to connect to a custom connector. The admin confirms the connector exists in the environment and the maker holds the Environment Maker role. What is the most likely cause?

Which TWO actions can be used to implement error handling in a Power Automate flow? (Choose two.)

A sales manager wants to track leads and opportunities without custom development. Which Power Platform component should they use?

A sales team uses a SharePoint list to track leads. They want to automatically send an email notification when a lead's status changes to 'Closed Won'. Which Power Platform component should they use?

A nonprofit organization wants to create a public website to accept donations without writing code. Which Power Platform component should they use?

Your organization uses Microsoft Copilot Studio to create a chatbot that answers HR questions. What is the primary business value of this approach?

A business analyst wants to quickly create a simple app to track team tasks without writing complex formulas. Which Power Apps option is most suitable?

A company uses Microsoft Power Platform to automate invoice processing. They want to integrate with their existing ERP system hosted on Azure SQL Database. Which Power Platform component is best suited for this integration?

A company has a canvas app that uses Microsoft Dataverse. The app is shared with many users, and some users report that they cannot see any data. What is the most likely cause?

A supply chain analyst uses a Power Apps canvas app to scan barcodes in a warehouse where network connectivity is intermittent. The app must store scanned records locally and upload them later when connectivity returns. Which Power Apps capability should the analyst use?

A user wants to edit the fields displayed in a model-driven app form. Where should they go to customize the form?

A manager wants to see a Power BI report on their mobile phone while offline. What should they do?

A small marketing team wants to automate the process of capturing leads from their website into a Dataverse table. Currently, the website sends an email notification when a lead submits a form, and a team member manually enters the data into a Power Apps app. The team wants to eliminate manual data entry. They also want to automatically send a confirmation email to the lead and create a task in Microsoft To Do for the sales representative to follow up. You need to recommend a Power Platform solution. What should you do?

You are reviewing a FetchXML query used in a Power Apps component. The exhibit shows the query. What data will this query return?

A support team wants to create a copilot using Microsoft Copilot Studio that can answer common questions about product warranties. The team has no programming experience. They want to build the copilot quickly using prebuilt templates. What should they use to start?

A global company uses Power Platform and wants to ensure that data residency requirements are met for users in different regions. What should they configure?

A business analyst wants to create a Power Apps canvas app that connects to a Microsoft Excel workbook stored in OneDrive for Business. The analyst needs to display data from a table in the workbook and allow users to update records directly from the app. Which statement is true about using Excel as a data source in a canvas app?

An organization uses Power Automate to process invoices from email attachments. Some invoices are processed incorrectly because the flow fails to parse PDFs with non-standard layouts. What should the administrator do to improve accuracy?

A retail company uses Power BI to monitor sales performance. They notice that the report data refreshes only once daily, but business users need near-real-time insights. What should they recommend?

A user wants to create an app that allows employees to submit expense reports from their mobile devices. The app should capture photos of receipts and store them. Which type of app is most suitable?

Which THREE are valid trigger types in Power Automate?

Which THREE of the following are capabilities of Power Virtual Agents? (Choose three.)

A financial analyst builds a Power Automate cloud flow that runs when a new invoice file is added to a SharePoint document library. The flow must extract the invoice total and vendor name, then write those values into a Dataverse table. The analyst wants to minimize manual configuration and avoid writing parsing expressions. Which action should the analyst use?

A sales team uses a Power Automate cloud flow to process orders. The flow must run every weekday at 9:00 AM to check for new orders in a Microsoft Dataverse table and assign them to a sales representative. Which trigger should you use?

Which TWO benefits does using Microsoft Power Platform provide to an organization?

A team wants to create a mobile app for inspecting equipment. The app should allow inspectors to capture photos, record audio notes, and submit the inspection report to a SharePoint list. The team has limited coding experience and wants to build the app quickly. Which type of Power Apps should they use?

Which TWO actions can be used to add conditional logic in a Power Automate flow?

Refer to the exhibit. A Power Platform administrator applies this DLP policy to the default environment. What is the result?

A financial analyst builds a Power Automate cloud flow that retrieves invoice data from a SharePoint list and must write the total amount into a Dataverse table. During testing, the flow fails at the Dataverse action with an error indicating the required table column was not provided. The analyst sees the column in the Dataverse table. What is the most likely cause?

A hospital uses Power BI to monitor patient wait times. The data source is an on-premises SQL Server database. To ensure real-time reporting, what should the hospital deploy?

A Power Platform administrator is configuring data loss prevention (DLP) policies for a tenant. The administrator needs to allow the use of the SharePoint connector and the Outlook connector in the same flow, but must block the use of the Twitter connector. Which DLP policy configuration should the administrator use?

A company wants to build a custom copilot for internal IT support. The copilot should answer common questions and escalate to a human agent if needed. Which component should they use?

A company is building a Power Automate cloud flow that must run on a recurring schedule to summarize data and notify a team. The flow owner needs to understand which elements are required for a cloud flow to execute successfully. Which two elements are required for a scheduled cloud flow to run? (Choose two.)

Which TWO of the following are capabilities of Power Apps that help organizations build custom business applications without writing traditional code?

A user wants to create a cloud flow that runs every weekday at 8:00 AM to send a summary email. Which trigger should they use?

Which THREE capabilities are provided by Microsoft Dataverse? (Select three.)

An organization wants to empower employees to create simple automated workflows without writing code. Which Power Platform service should they use?

A business analyst wants to create a dashboard that displays real-time sales data from a SQL database and share it with the team. Which Power Platform component is best suited?

Which THREE are capabilities of Microsoft Dataverse in Power Apps?

A business analyst wants to create an app that uses a SharePoint list as its data source. They need to include conditional formatting to highlight overdue tasks. Which type of app should they use?

You are building a canvas app in Power Apps. The app needs to display a chart that shows the monthly sales trend from a SharePoint list. The chart must update automatically when new sales records are added to the list. What should you use to display the chart?

You are a business analyst at a manufacturing company. You need to create a flow that automatically saves email attachments from a specific sender to a SharePoint document library. The flow should trigger when a new email arrives in your mailbox. What should you use?

You are a Power Platform consultant for a large university that wants to build a public-facing Power Pages site for alumni. The site must allow alumni to register, update their profile, view upcoming events, and donate to the university. The university uses Microsoft Entra ID for staff and students, but alumni will use their personal email accounts to register. The security team requires that all data transmitted between the browser and the portal be encrypted. Additionally, the alumni relations team needs to send targeted emails to alumni based on their interests, which are captured during registration. The development team wants to use a low-code approach to integrate the donation functionality, which should process payments through a third-party payment gateway. You need to design the solution. Which of the following is the best approach?

Drag and drop the steps to create a canvas app from a SharePoint list in the correct order.

The exhibit shows a trigger definition for a Power Automate flow. What does this trigger do?

A manager wants to create a Power App that shows a list of customer orders with the ability to drill into each order's details. Which approach is most efficient?

A company uses a Power Platform environment that contains several production apps. They need to ensure that changes to these apps are reviewed and approved before deployment to the production environment. What should they implement?

A Power Pages site has a form that submits data to Dataverse. Users report that the form is slow to load because it contains many lookup fields. What is the best practice to improve form load performance?

A team is creating a model-driven app to manage customer service cases. They want to ensure that only users with a specific security role can delete cases. What should they configure?

A company has a canvas app that uses a SharePoint list as its data source. The list contains 8,000 items. Users report that the app's gallery only shows the first 100 items when they scroll. The app's gallery Items property is set to Filter(Expenses, Status = "Pending"). What should the maker do to ensure all pending items are displayed?

Which TWO are common use cases for Power Automate?

A nonprofit's IT coordinator has built a Copilot Studio copilot that answers questions about volunteer policies. The coordinator wants the copilot to look up answers from the organization's existing public website instead of manually authoring every question-and-answer pair. Which Copilot Studio capability should the coordinator use?

A non-profit organization wants to digitize its volunteer sign-up process. They need a solution that can be built quickly without custom code. Which Microsoft Power Platform component should they use?

A company wants to build a canvas app to allow field technicians to report equipment issues from their mobile devices. The app must work offline and sync data when connectivity is restored. Which feature should the developer use?

A sales team uses a SharePoint Online list named 'Orders' to track customer orders. The team wants an email notification sent automatically whenever a new order is added to the list. They create a cloud flow in Power Automate. Which trigger should they configure to start the flow?

A Power Pages site needs to integrate a Microsoft Copilot Studio chatbot to answer customer questions. What must be done to add the chatbot to the portal?

A Power Platform administrator needs to provide a team of makers with a shared environment that includes preinstalled sample data and apps for learning purposes. The team should be able to reset the environment to its initial state if needed. Which environment type should the administrator create?

A company is building a public-facing portal to allow customers to submit support tickets and track their status. The portal must support anonymous browsing for ticket submission but require authentication to view ticket details. Which Power Pages feature should they use?

A manager wants to create an app without writing any code. Which Power Apps type should they use?

A company wants to create a mobile app for field technicians to log service calls. The app will connect to an existing SQL database. Which type of Power App should they build?

An organization wants to enforce that all Power Apps in their tenant use only approved connectors and cannot connect to unmanaged data sources. What should they configure?

Refer to the exhibit. A Power Apps canvas app uses the Filter function as shown. What does this expression do?

Which TWO of the following are key benefits of using Microsoft Dataverse? (Choose two.)

A company wants to ensure that changes to a Power Platform solution are tracked and can be rolled back if necessary. The development team uses source control. What should the administrator configure to enable solution lifecycle management?

You are designing a Power Pages site for a non-profit organization. The site will have multiple sections, each managed by different departments. The IT department wants to ensure that only authorized users can edit the site's content. Which approach should you recommend?

A small business wants to create a custom app to track inventory without hiring developers. Which Microsoft Power Platform tool should they use?

A Power Automate flow uses an 'Apply to each' loop to iterate over a large dataset. The flow is running slowly and sometimes times out. Which approach should the administrator recommend to improve performance?

A user wants to create a flow that automatically copies attachments from incoming Outlook emails to a OneDrive folder. Which trigger and action should be used?

You are designing a Power Automate cloud flow that must run at 8:00 AM every weekday to post a summary message in Microsoft Teams. Which trigger should you configure?

A field technician uses a canvas app on a tablet to inspect equipment in areas with no network connectivity. The technician needs to record inspection results while offline and have them synchronized when connectivity returns. The app must continue to work without an internet connection. Which capability should the maker configure to meet this requirement?

A user is building a Power Automate cloud flow that must run on a schedule every weekday at 8:00 AM and send a summary email. The user needs to ensure the flow only runs on business days and includes the current date in the email. Which two actions or configurations should the user implement? (Choose two.)

A team wants a Power Automate cloud flow to run whenever a new response is submitted in a Microsoft Forms survey. The flow should then add the respondent's email address to a Microsoft 365 group. Which trigger should the flow use?

A company is building a Microsoft Copilot Studio copilot that must be available to customers on multiple channels. The copilot should be accessible from the company's website and from Facebook Messenger. The company also wants to monitor conversations and improve the copilot over time. Which TWO actions should the maker perform to meet these requirements? (Choose two.)

A canvas app uses a SQL Server database as its data source. The database is hosted on-premises and is not exposed to the internet. Users report that the app fails to load data. What must be configured to allow the canvas app to connect to the on-premises SQL Server?

A global organization uses Power Platform with Microsoft Dataverse as the data source. They need to ensure that users in different regions only see data relevant to their region. What should they implement?

Which TWO are benefits of using Power BI for business analytics? (Select two.)

An insurance company wants to automate claims processing. They receive claims via email attachments (PDFs) and need to extract key information (policy number, date, amount) and enter it into a Dataverse table. Then, a workflow should evaluate the claim amount: if under $5000, auto-approve and notify the customer; if over $5000, assign to a human adjuster. The solution must be low-code and use AI where beneficial. Which combination should they use?

Which TWO permissions must be configured to allow authenticated users to submit a support ticket form in Power Pages?

A small business owner wants to receive a push notification on their phone whenever a new high-priority email arrives in their Microsoft 365 Outlook inbox. They have no coding experience and want the simplest possible solution. What should they do?

A Power Platform administrator notices that a production environment has exceeded its storage quota. The administrator needs to free up storage without impacting active solutions. Which action should the administrator take first?

A help desk technician needs to confirm which Power Platform environments are associated with a specific Microsoft Dataverse database and check the environment type and region for each. The technician has the Power Platform Administrator role. Where should the technician look?

Which TWO of the following are benefits of using Microsoft Power Platform for citizen developers? (Select two.)

Which tool is used to create and manage a Power Pages site from start to finish?

Refer to the exhibit. A developer created a Power Automate flow based on the JSON. The flow is not updating the item status even when the manager approves. What is the most likely reason?

Drag and drop the steps to deploy a solution from a development environment to a production environment in Power Platform in the correct order.

A healthcare organization is deploying Power Apps for patient intake. They must ensure that the app complies with HIPAA regulations. Which feature should they use to protect patient data at rest?

A company wants to add a chatbot to its Power Pages site to handle common customer inquiries. The chatbot should answer questions based on a knowledge base and escalate to a human agent if needed. Which Power Platform capability integrates with Power Pages for this purpose?

A marketing team needs to create a public event registration page that captures attendee information and stores it in Dataverse. They want to design the page using drag-and-drop components without writing code. Which feature of Power Pages should they use?

A company wants to allow external partners to submit support tickets via a web interface. The data should be stored in Dataverse. Which type of app should they build?

A sales team needs to create a custom app to track leads and manage follow-ups, but they have no coding experience. Which Power Platform tool should they use?

Match each connector type in Power Automate to its description.

A company uses Microsoft Power Apps to build a leave request application. The app uses SharePoint as the data source. Users report that when they submit a leave request, the app sometimes fails to save the data and shows a generic error. Which should you investigate first?

A company uses Power BI to analyze customer feedback from surveys. The data is stored in Excel on SharePoint. They want to refresh the report daily without manual intervention. Which feature should they use?

A company wants to automatically send a welcome email to new customers when they submit a form on the company website. Which Power Platform tool should be used?

A Power Platform administrator is setting up a new environment for a department. The department requires that data stored in the environment remain within a specific geographic region. The administrator creates the environment in the Europe region. Which additional step must the administrator take to ensure that all data, including backups, stays in that region?

A marketing coordinator creates a Power Automate cloud flow that sends a personalized email to each attendee of an event. The coordinator stores attendee names and email addresses in a Microsoft Excel table in OneDrive for Business. After the flow runs, the coordinator discovers the emails were sent to the wrong recipients. The flow uses an 'Apply to each' loop over the Excel rows. What is the most likely cause?

A Power Automate flow uses the trigger configuration shown. Users report that the flow does not start when a new order is added with Status = 'Pending'. What is the most likely cause?

A business analyst at a logistics company wants to create a Power Automate cloud flow that runs every weekday at 7:00 AM to post a summary of yesterday's deliveries to a Microsoft Teams channel. The analyst has no coding experience. Which trigger should they use to start the flow?

Which THREE capabilities does Microsoft Power Platform include to help organizations achieve digital transformation?

A marketing team uses Power Automate to post updates to a Microsoft Teams channel whenever a new item is added to a SharePoint list. The team wants to ensure that the flow can be triggered manually by any team member from the Power Automate mobile app. What should they add to the flow?

A Power Platform administrator wants to delegate the responsibility of managing environments to regional leads without granting them full admin privileges. Which role should the administrator assign?

A company has a Power Platform environment that contains several unmanaged solutions. The administrator wants to promote a solution to production. Which action should the administrator take to ensure the solution can be deployed to other environments?

You are designing a Power Automate cloud flow that processes customer feedback from Microsoft Forms. The flow should send an email to the customer if their feedback rating is less than 3, and also post a message to a Microsoft Teams channel for all feedback. The flow works correctly for rating 2, but for rating 1 it sends two emails instead of one. What is the most likely cause?

A company is implementing Microsoft Power Platform and needs to ensure that only licensed users can create environments. Which setting should be enabled?

A team is designing a model-driven app for customer service. They need to ensure that only agents in the 'Premium Support' role can see a custom field named 'SLA Level'. What is the best way to implement this security requirement?

A company uses a model-driven app to manage customer service cases. The team wants to automatically assign cases to the appropriate queue based on the case category. What feature should they use?

A company uses Power Apps to manage field service inspections. Inspectors need to capture GPS coordinates, photos, and digital signatures while offline in remote areas with no internet connectivity. The app must sync data automatically when connectivity is restored. Which type of Power Apps app should the company build?

A Power Apps maker has built a canvas app that uses a SQL Server database as its data source. The app is used by employees in the office and remote workers. Remote workers report that the app is slow when loading data. The maker suspects that the issue is related to data retrieval. Which action should the maker take to improve performance for remote users?

Which TWO are benefits of using Microsoft Power Platform for business process automation?

Which TWO of the following are valid trigger types in Power Automate?

Which THREE components are part of a model-driven app? (Choose three.)

Which THREE of the following are capabilities of AI Builder within Power Platform? (Select three.)

A company uses Power Virtual Agents (now Copilot Studio) to handle customer inquiries. They want to escalate complex issues to a human agent when the bot cannot resolve them. What should they configure?

Which TWO triggers are available for Power Automate flows that start from a Dataverse table? (Choose 2)

A user wants to create a canvas app that displays a list of products from a SharePoint list and allows filtering by category. The user has no coding experience. Which approach should they use to build the app quickly?

An organization has multiple Power Platform environments. The administrator needs to move a solution from a development environment to a production environment. The solution includes custom connectors and environment variables. What is the correct process?

A company has a copilot built with Microsoft Copilot Studio that handles customer inquiries. The copilot uses a topic that calls a Power Automate flow to create a case in Dynamics 365. During testing, the maker notices that when the flow fails, the copilot ends the conversation without informing the user. The maker wants the copilot to display a friendly error message and offer to retry the case creation. What should the maker do?

You are designing a solution to automatically send a welcome email to new employees after their record is created in a Dataverse table. The solution must use a Microsoft Power Platform component. Which component should you use?

A company wants to allow customers to view their order history on a Power Pages site. Customers must log in to see their own orders only. Which feature should be used to enforce data security?

Refer to the exhibit. You see a Power BI DAX measure. What does this measure calculate?

A non-profit organization uses Microsoft 365 but has no IT staff. They want to create a simple app to track volunteer hours and automatically send reminders to volunteers who haven't logged hours in a week. They also need a dashboard to view total hours by project. Which combination of Power Platform tools should they use?

A company uses Dynamics 365 Sales and wants to automatically send a follow-up email to a customer when an opportunity is marked 'Closed Won'. They need a solution that requires no custom code. What should they use?

Which TWO features are available in canvas apps but NOT in model-driven apps?

You need to create a Power Automate flow that sends a personalized welcome email to new users when they are added to Microsoft Entra ID. Which trigger should you select?

A company uses Power BI to visualize sales data from Dynamics 365 Sales. A new policy requires that all data must be stored in the US region only. The Power BI tenant is currently in the default region (home region). What should the admin do to comply with the policy?

A Power Automate flow uses a 'When an item is created' trigger on a SharePoint list. After moving the list to a different site, the flow no longer triggers. What is the most likely reason?

A maker has built a copilot in Microsoft Copilot Studio that answers questions about company benefits. Before releasing it to employees, the maker wants to test the conversation and see how the copilot responds to different questions. What should the maker use?

An organization wants to build a Power Apps solution that uses AI to extract information from invoices automatically. Which feature should they use?

You are designing a canvas app for field service technicians. The app must capture photos of equipment and store them with the service record. Which control and data source combination is most suitable?

A power user is designing a canvas app for inventory management. The app has a gallery that displays products. The user wants to filter the gallery to show only products with stock less than 10. Which formula should the user use in the Items property of the gallery?

A company has a Power Automate flow that uses a premium connector (e.g., SQL Server). Several users report that the flow fails with a '401 Unauthorized' error. The flow uses a service principal for authentication. What is the most likely cause?

A support team uses a copilot built with Microsoft Copilot Studio to handle password reset requests. The copilot must collect the user's employee ID and then call an existing Power Automate cloud flow that performs the reset. The maker wants the copilot to pass the employee ID to the flow and return the result to the user. What should the maker configure in the copilot topic?

A non-profit organization wants to automate donation receipt emails and track donor engagement. Which Microsoft Power Platform tool should they use?

Which THREE are common uses of connectors in Power Automate? (Choose three.)

A retail company wants to analyze sales data from multiple stores and create interactive reports for regional managers. Which Power Platform component should they use?

A maker is testing a Copilot Studio copilot that answers questions about travel expense policy. During testing, the copilot responds to 'What is the meal allowance?' with a generic reply instead of the policy value, even though the policy is in an uploaded file knowledge source. The maker wants to understand why the copilot did not use the uploaded document. Which factor most likely explains the behavior?

A sales team wants to receive a Microsoft Teams message whenever a new high-priority lead is created in Dynamics 365 Sales. They need to build this automation with the least effort. What should they use?

Drag and drop the steps to set up a Microsoft Dataverse environment in the correct order.

You are designing a Power Apps solution for a global sales team. The app must display data in the user's local time zone. The data is stored in Dataverse in UTC. What is the best practice for time zone handling?

Drag and drop the steps to create a Power BI report from a Dataverse table in the correct order.

A company has a Power Automate cloud flow that processes invoices. The flow uses a condition to check if the invoice amount is greater than $10,000. If true, it sends an approval request to the finance manager. The flow is not sending approval requests for some invoices that exceed $10,000. What is the most likely cause?

A manufacturing company uses a copilot built with Microsoft Copilot Studio to help technicians report equipment faults. When a technician confirms a fault, the copilot must create a work order in the company's field service system and return the new work order number to the technician in the same conversation. The field service system exposes a REST API. Which approach should a maker use?

A company has configured the copilot as shown in the exhibit. Users report that the copilot is not answering questions about HR policies that were updated in the SharePoint site today. What is the most likely cause?

A company wants to build a Power Pages site that allows external partners to submit project proposals. The proposals should be stored in Dataverse. What is the first step to create the necessary data structure?

You work for a retail company that uses Microsoft Power Platform to manage inventory. The company has a Power Apps canvas app that allows store managers to update stock levels. Recently, the app has been slow to load and sometimes times out when multiple managers use it simultaneously. You need to recommend a solution to improve performance. What should you do?

You need to create a flow that runs every hour and checks if any new files have been added to a SharePoint document library. Which trigger type should you use?

A Power Automate flow uses an approval action. The approver can choose 'Approve', 'Reject', or 'Reassign'. The flow needs to send a different email based on the approver's choice. Which action should be used after the approval?

A company's Power Platform environment has a Dataverse table with a business rule that sets the 'Status' field to 'Expired' when 'EndDate' is in the past. However, the rule does not apply retroactively. How can the administrator enforce the rule for existing records?

Refer to the exhibit. A Power Automate flow uses the 'Microsoft Forms' connector with this output. Which AI Builder model should be used to categorize this feedback as 'AppFeedback'?

In a Power Apps canvas app, the App.OnStart property contains the code above. The LookUp function returns blank for a user who exists in the Roles data source. What is the most likely cause?

Refer to the exhibit. An ARM template deploys a Power App with a connection to Office 365 Outlook. What is the purpose of the 'dependsOn' element?

A company uses Power Automate flows that connect to SharePoint and Microsoft Entra ID. The administrator needs to ensure that the flows can access data only from approved data sources. What should the administrator configure?

A support team uses a Power Automate cloud flow that runs when a new email arrives in a shared mailbox. The flow occasionally processes the same message twice, creating duplicate Dataverse cases. The maker needs to make the flow idempotent so a given message is handled only once. Which approach should the maker take?

A company wants to create a Power App that uses AI to extract information from uploaded invoices. The app should allow users to upload an invoice image and then automatically populate fields like invoice number, date, and total amount. Which Power Platform feature should you use? A) AI Builder's prebuilt invoice processing model. B) Custom Vision service in Azure. C) Power Automate with OCR actions. D) Use the 'Scan' function in Power Apps.

Which TWO features are available in Power Pages to customize the appearance and behavior of a site without writing custom code?

You are building a canvas app for a field service team. The app must allow technicians to capture a customer signature on a touch screen and attach it to a work order record. Which Power Apps control should you add to the screen to meet this requirement?

Which TWO are valid ways to distribute a Power App to end users? (Select 2)

A university uses Power Apps for student registration. The app is built on Dataverse and shared with all students. Recently, a student reported that they cannot access the app and receive an error that they do not have permission. The app was working earlier. The admin checks the environment and finds that the app's sharing settings have been changed. The admin needs to restore access for all students quickly. What should the admin do?

A manufacturing company uses Power Automate to manage equipment maintenance requests. They want to create a flow that, when a new request is added to a SharePoint list, sends an approval to the maintenance manager and, upon approval, updates the request status and notifies the requester via Microsoft Teams. The company needs to ensure the flow handles approvals correctly. Which two actions are required to implement the approval process in this flow? (Choose two.)

A model-driven app has a subgrid showing related opportunities. Users want to be able to edit opportunity fields directly in the subgrid without opening the record. Which feature should be enabled?

A marketing team wants to allow external users to register on a Power Pages site using their own social media accounts. Which identity provider should they configure?

A company is migrating a complex Power Apps solution from a development environment to production. The solution includes custom connectors, flows, and Dataverse tables. Which THREE steps should the administrator take to ensure a successful migration?

Refer to the exhibit. You see a configuration snippet for a Microsoft Copilot Studio bot. What is the purpose of 'triggerPhrases'?

A Power Apps app uses a Dataverse table with a choice column 'Priority' (Low, Medium, High, Critical). The app must display the priority as a color-coded badge in a gallery. Which method is most efficient?

A company wants to create a public-facing website for citizens to submit permit applications and track their status. The site must allow anonymous access and integrate with Dataverse for backend storage. Which Power Platform component should the company use?

Fabrikam Inc. uses Power Automate to automate expense report approvals. The flow is triggered when an expense report is submitted in a SharePoint list. The flow then sends an approval request to the expense approver via the Approvals connector. If approved, the flow updates the SharePoint list status to 'Approved' and sends a confirmation email to the submitter. If rejected, it updates the status to 'Rejected' and sends a rejection email. Currently, the flow works for single approvers, but the business now requires that if the expense amount exceeds $5,000, the approval must be sent to a senior manager instead of the regular manager. You need to modify the flow to meet this requirement with minimal maintenance. What should you do?

You are troubleshooting a canvas app that connects to a SQL Server database through an on-premises data gateway. Users in the finance department receive an error stating the app cannot reach the data source, while users in IT can use the app normally. What is the most likely cause?

A company wants to enable its field service technicians to access customer records and update work orders from their mobile devices offline. Which Power Platform solution should they implement?

A company uses Power Apps to manage employee leave requests. They want to automate the approval process so that managers receive an email when a request is submitted. Which component should they add?

A business analyst wants to create a Power Automate flow that runs every Monday at 9 AM to generate a report. Which trigger should they use?

Which TWO of the following are required to set up a Power Pages site that allows external users to sign in using their social media accounts?

A company uses Power Automate to automate approval workflows for expense reports. When an expense report exceeds $5,000, the flow should send an email to the manager and then wait for approval before processing payment. Which type of trigger should be used to start the flow when a new expense report is submitted?

A manufacturing company uses Power Automate flows to process inventory updates. The flows use standard connectors. The company needs to ensure that the flows can be run by users in their own context without requiring the flow owner's credentials. Which authentication type should be used for the connections?

A global company has multiple Power Platform environments (Dev, Test, Prod) and uses Application Lifecycle Management (ALM) with solutions. The administrator needs to ensure that only tested solutions are deployed to production. What is the recommended approach?

Your organization has a Power Apps app that uses the Microsoft Dataverse connector. Users report that the app loads slowly. You review the app and find that it loads all records from a large table (over 500,000 rows) into a gallery. What is the best action to improve performance?

A Power Platform administrator needs to manage user access to a specific environment. The administrator wants to allow a group of users to create apps and flows in that environment, but restrict them from modifying environment settings or managing other users. Which two actions should the administrator perform? (Choose two.)

A maker is building a canvas app that connects to a SharePoint list containing 20,000 items. Users report that a gallery showing filtered results displays only part of the expected records, and some filters seem to be ignored. The maker wants the app to return accurate results for the filtered queries. What should the maker do?

A company plans to build a public-facing website for customer support using Power Pages. They need to enable customers to view their open support tickets and submit new ones. What must be configured in the Power Pages design studio?

An operations team has a Power Automate cloud flow that reads rows from a Microsoft Dataverse table and, for each row, calls an external REST API that enforces a limit of 10 requests per second. During peak hours the flow hits '429 Too Many Requests' errors and many runs fail. The maker must reduce throttling failures while still processing every row. What should the maker do?

You are designing a Power Automate flow to approve expense reports. The flow must allow managers to approve or reject directly from the email notification without signing in. Which action should you use?

An organization uses Power Automate flows that connect to Microsoft Dataverse. The flows need to run under a service account with specific permissions. What is the best practice to manage the connection?

A company is designing a copilot using Microsoft Copilot Studio. The copilot must handle sensitive employee data. Which TWO actions should the administrator take to ensure data security and compliance?

A company has deployed a custom copilot built with Microsoft Copilot Studio to support the sales team. The copilot uses a SharePoint site containing product documentation and a public website for industry news as knowledge sources. The copilot is configured with anonymous access and is published to a demo page. Recently, the sales team has been using the copilot to answer customer questions, but they report that the copilot sometimes provides incorrect product specifications and cites sources that are not related to the company's products. The administrator needs to improve the accuracy and relevance of the copilot's responses while maintaining the ability to answer questions about industry news. What should the administrator do first?

A company is evaluating the Microsoft Power Platform to streamline its operations. The IT director wants to understand which components are considered part of the Power Platform and provide specific capabilities. (Choose two.)

Which data platform in Power Platform provides a secure, scalable database with built-in business logic and security?

A company has deployed a custom copilot built with Microsoft Copilot Studio. Users report that the copilot sometimes provides outdated information. The knowledge sources are SharePoint sites and public websites. The copilot uses Generative AI to formulate answers. What should the administrator do to improve the accuracy of the copilot's responses?

A manufacturing company uses Power Apps to track inventory. They want to add a feature that automatically reorders stock when levels fall below a threshold. The solution must be low-code. Which Power Platform component should be integrated with Power Apps?

An administrator is planning the environment strategy for a large enterprise. Which TWO considerations should the administrator include to ensure proper governance?

A small business wants to automate sending a welcome email when a new customer is added to a CRM system. Which Power Platform service should they use?

You create a Power Automate flow that runs when a new tweet matches a keyword. What type of trigger does this use?

Which TWO of the following are valid ways to customize the appearance of a Power Pages site? (Choose two.)

You have a Power Automate flow that sends a notification to a Teams channel when a high-priority ticket is created in Dynamics 365. The flow works correctly for most tickets, but occasionally a ticket is missed. Upon checking the flow runs, you see that some runs show 'Skipped' status. What is the most likely cause?

Which TWO of the following are capabilities of Power Pages?

An organization plans to build a Power App that will be used by external partners. The app must allow partners to log in with their own credentials (Azure AD B2B). Which feature should be configured?

You are designing a copilot in Microsoft Copilot Studio for a retail company. The copilot must greet users with a personalized message that includes the current date and the user's name, and this greeting must appear automatically when a conversation starts. Which feature should you use to accomplish this?

Which THREE are valid components of a Microsoft Power Platform environment?

A Power Automate flow processes hundreds of items daily. The flow sometimes fails due to service unavailability. Which feature should be used to automatically retry the failed action?

A company wants to restrict the ability to create Power Apps and Power Automate flows in the default environment to only a specific security group. What is the recommended approach?

Which TWO are benefits of using model-driven apps over canvas apps? (Choose two.)

A company has a Power Apps portal for external partners to submit support tickets. Partners report that they cannot see the tickets they created. The portal uses Dataverse. What is the most likely cause?

A company has a Power Apps model-driven app for sales. Sales reps need to see their assigned leads only. Which security feature should be configured?

Which TWO of the following are components of Power Platform? (Choose two.)

A sales team uses a Power Apps canvas app to view and update customer records stored in a Microsoft Dataverse table. A new requirement states that when a user selects a customer in the app, the app must automatically retrieve the 10 most recent related orders from a different Dataverse table and display them in a gallery. Which Power Apps capability should the maker use to retrieve and display the related orders?

A sales team needs a mobile-friendly app to view and update customer information stored in Microsoft Dataverse. The app should be generated automatically from the data model and provide a consistent interface across devices. Which type of Power Apps app should they create?

Refer to the exhibit. An administrator runs this PowerShell command against a Power Platform environment. What can the administrator conclude?

Which TWO of the following are best practices for managing Power Platform environments in an enterprise? (Choose two.)

A model-driven app uses a business process flow to guide users through a sales process. The flow has multiple stages, and users complain that they can move to the next stage without completing required fields. What should the app maker do to enforce data entry?

A non-technical employee wants to create a simple chatbot to answer common HR questions. Which Power Platform component should they use?

A healthcare provider needs to ensure that only authorized users can access patient data in a Power Apps app. The app uses Dataverse. What should the administrator configure?

A company uses Power Automate to process incoming invoices. A cloud flow is triggered when a new file is added to a SharePoint document library. The flow must extract the invoice total from the file and store it in a SharePoint list. The file is a PDF. What should you use to extract the total?

A company uses Power BI to monitor manufacturing efficiency. The dataset includes a column 'RunTime' (in minutes) and 'DownTime' (in minutes). A user wants to calculate 'Availability' as (RunTime / (RunTime + DownTime)) * 100. Which DAX measure should be used?

Which THREE of the following are capabilities of Power Apps?

A logistics company wants to improve its operations by using Microsoft Power Platform capabilities. The IT director asks which capabilities are provided by the Power Platform to enable business users to build solutions with less coding. (Choose two.)

Your company wants to create a chatbot that can answer employee questions about IT policies and escalate complex issues to a human agent. The chatbot should be built with minimal custom code. Which two Microsoft Power Platform components should you combine?

A company has a copilot built with Microsoft Copilot Studio that answers HR policy questions by using a SharePoint knowledge source. Users report that the copilot sometimes gives answers that are not in the policy documents. The maker must reduce these ungrounded responses while still allowing the copilot to answer from the approved SharePoint content. What should the maker do?

An organization has a canvas app that uses a SharePoint list as its data source. Users report that the app loads slowly and sometimes times out. The developer needs to improve performance. Which approach should the developer take?

Which TWO scenarios are best suited for using Power Automate scheduled flows?

An organization is using Microsoft Power Platform to build a compliance solution. They need to ensure that sensitive data in Dataverse is encrypted at rest and that access is audited. Which feature should they enable?

A maker is authoring a canvas app in Power Apps Studio and wants to reuse logic and control appearance across multiple screens. Which two capabilities support this goal? (Choose two.)

A company uses Power Automate to process expense reports. The flow must run only on weekdays and must not run more than once per hour. The flow is currently triggered manually. Which trigger should be used to meet these requirements?

A manager needs to quickly analyze sales data from multiple sources and share interactive dashboards with the team. Which Power Platform tool should they use?

Match each AI Builder model type to its use case.

A company uses Power Automate to automate approval workflows for purchase orders. The flow should send an approval request to the manager of the requestor. When the manager approves, the flow should update a SharePoint list and send a confirmation email. However, the flow fails with an error 'Unable to find the manager for the specified user'. What is the most likely cause?

Which TWO are valid ways to share a canvas app with other users in your organization?

A company wants to automate the process of moving files from a local network drive to SharePoint Online. Which Power Automate feature should they use?

A user needs to build a Power Automate cloud flow that reads a SharePoint list item and then uses its values to update a row in an on-premises SQL Server table. The SQL Server is not exposed to the internet. Which component must the user install and configure to enable this connection?

A company has a Power Platform environment that is running low on storage. The administrator needs to free up storage without deleting important data. What should they do first?

A financial services firm is evaluating Microsoft Power Platform to reduce manual work in its loan processing department. The IT governance team wants to understand which capabilities are native to the platform itself, rather than requiring separate third-party tools. Which two capabilities are provided by Microsoft Power Platform? (Choose two.)

Which TWO actions can you take to improve the performance and reliability of a Power Automate cloud flow? (Choose 2)

A company uses Microsoft Power Platform to manage customer support tickets. The support team wants to automatically categorize incoming emails as 'Complaint', 'Request', or 'Other' before creating a ticket. Which component should be used?

A company has a Power Automate flow that processes incoming emails and creates tasks in Microsoft Planner. The flow includes a 'Parse JSON' action to extract information from the email body. The flow has been working correctly, but after a recent update to the email template, the flow fails with a 'BadRequest' error at the 'Parse JSON' action. What is the most likely cause?

Which TWO are valid methods to create a new Power Platform environment?

A business wants to create a chatbot that answers common IT support questions and can escalate to a human agent if needed. Which Power Platform component should be used?

A company uses Power Apps to build a canvas app for field technicians to report equipment issues. The app includes a GPS location control and requires offline capability. During a pilot, technicians report that the app fails to load data when they are in remote areas with no internet. Which design change should the app maker implement to address this issue?

A user reports they cannot create a new Power Apps app in the default environment. They have a Power Apps license. What is the most likely cause?

Which TWO data sources can be used with a canvas app? (Choose two.)

A maker is creating a copilot with Microsoft Copilot Studio and wants to test a new topic that asks the user for their favorite color and then responds with a message. The maker wants to ensure the topic works correctly before publishing. What is the simplest way to test the topic?

A sales team uses a Power Automate cloud flow that creates a new lead in Dynamics 365 whenever a form response is submitted. The flow works, but the team wants to ensure that if the lead creation fails due to a temporary service outage, the flow automatically retries a few times before notifying an administrator. Which configuration should they use?

A healthcare organization wants to automate patient appointment reminders and allow patients to ask common questions such as clinic hours and preparation instructions. The organization prefers a low-code approach and wants the chatbot to use existing knowledge articles. Which Power Platform service should the organization use?

Which TWO are best practices for designing Power Automate flows in a production environment? (Select TWO.)

Which THREE are capabilities of model-driven apps?

Which TWO statements accurately describe the business value of Microsoft Power Platform?

A business analyst wants to create a simple app to track employee vacation requests without writing code. Which type of Power App should they use?

A company wants a copilot built with Microsoft Copilot Studio to automatically greet users with a personalized message when a chat session starts. The greeting must include the user's name from Microsoft Entra ID and present a menu of topics for the user to choose from. Which component should the maker configure first to achieve this?

A Power Pages site uses Entity Lists to display data from a Dataverse table. The requirement is that users should be able to click a row and navigate to a detail page for that record. What must be configured to enable this navigation?

A Power Automate cloud flow uses an 'Apply to each' loop to process 5,000 items from a SharePoint list. The flow is taking a long time to complete, and the maker wants to reduce the run duration. The loop contains only a 'Send an email' action that is independent for each item. What should the maker do?

A Power Platform administrator at Contoso manages a production environment that contains several mission-critical Power Apps canvas apps. The administrator wants to ensure that any change made to an app in this environment is recorded and can be traced back to the user who made it, for audit purposes. Which feature should the administrator enable to meet this requirement?

A Power Apps canvas app uses a SharePoint list as a data source. Users report that the app is slow when loading data. The list has 10,000 items. Which optimization should you recommend?

A company has a Power Platform environment used for development. The development team needs to deploy a solution to a test environment. What is the recommended approach?

A sales manager wants to create a dashboard that shows sales by region and product category. The data is stored in an Excel file that is updated weekly. What is the most efficient way to ensure the dashboard reflects the latest data?

A company wants to use Microsoft Copilot Studio to build a chatbot that helps employees reset their passwords. Which TWO components are required? (Choose two.)

You are troubleshooting a canvas app that loads slowly. The app uses over 50 data sources and many formulas. Which action is most likely to improve performance?

A developer builds a canvas app that uses a custom connector to call an external API. The API requires an OAuth 2.0 client credentials flow. Which authentication type should the developer configure in the custom connector?

A company uses Power Automate to monitor a SharePoint document library for new files and then copy them to an Azure Blob Storage container. The flow runs successfully for PDF files but fails for large video files. What is the most likely cause?

Match each Power Automate trigger type to its description.

A company wants to use Power Automate to automate approval processes. Which two actions are available in Power Automate for approvals? (Choose two.)

A Power Platform administrator needs to monitor the usage of Power Apps and Power Automate across the tenant to identify which environments are consuming the most resources. Which tool should the administrator use?

A company wants to create a custom copilot that answers employee questions about IT policies. The copilot must use existing SharePoint documents as a knowledge source. Which feature of Microsoft Copilot Studio should the company use?

A company wants to extend their existing copilot built with Copilot Studio to trigger a workflow when an employee requests time off. The workflow must create a record in a Dataverse table and send an approval email. What should the copilot developer use?

A company is planning a model-driven app for managing equipment inspections. The app must support business process flows, role-based security, and a unified interface across devices. Which two components are required to build this model-driven app? (Choose two.)

You need to design a Power Automate flow that sends an approval request to a manager when an employee submits a leave request in SharePoint. The flow should check if the manager is on leave and, if so, escalate to the next-level manager. What is the best approach to implement this escalation logic?

Refer to the exhibit. You are deploying a Power Pages site using an ARM template. After deployment, you find that the portal uses local authentication, but you need it to use Microsoft Entra ID. What is the most likely reason the authentication provider is not set correctly?

A small business wants to create a Power Apps app to track customer interactions. They have limited budget and no dedicated IT staff. The app must be easy to maintain and should use a data source that requires minimal setup. The app will be used by 5 sales reps. Which approach should they take?

A Power Apps app uses a canvas and connects to multiple data sources. Users complain that the app loads slowly. What is the best practice to improve performance?

A company wants to empower its field service technicians to report issues and submit photos from their mobile devices without writing any code. Which Microsoft Power Platform capability should they use?

Refer to the exhibit. A Power Automate cloud flow is configured to move files in a SharePoint document library based on approval status. The flow triggers when a file is created in the 'Pending' folder. However, when a file is uploaded to the 'Pending' folder, the flow does not trigger. What is the most likely cause?

A finance team uses a Power Automate cloud flow that runs when a new row is added to a Microsoft Dataverse table named 'InvoiceRequests'. The flow must wait for a manager decision before continuing. The manager approves or rejects directly from Microsoft Teams. Which action should the flow use to pause execution until the decision is made?

A company wants to automatically send an email notification when a new file is added to a SharePoint document library. Which type of trigger should be used in Power Automate?

A user wants to build an app that allows field technicians to view work orders and capture photos offline. Which type of Power App should be chosen?

A sales team wants to track customer interactions and automate follow-up emails without custom development. What Microsoft Power Platform component should they use?

A canvas app includes a gallery that displays customer records from a SharePoint list. The app designer wants to ensure that when a user selects a record, the details are shown on a separate screen. Which Power Apps feature should be used to pass the selected record's data to the detail screen?

A company is using Microsoft Copilot Studio to build a copilot that will be published to Microsoft Teams. The copilot must allow users to authenticate with their Microsoft Entra ID credentials and access personalized data from a Dataverse table. Which two actions should the maker perform? (Choose two.)

Refer to the exhibit. The flow is scheduled to run daily at 8:00 AM. However, it has not been running for the past week. What is the most likely cause?

A support team wants a Power Automate cloud flow to create a Planner task automatically whenever a new item is added to a SharePoint list named 'SupportRequests'. The flow must use the item's Title as the task title. Which trigger should the maker use to start the flow?

Which TWO are benefits of using Dataverse as the data source for Power Apps?

You are a Power Platform administrator for a non-profit organization. The organization has a single environment used by volunteers and staff. A new volunteer needs to be able to run a specific Power App that manages event registrations, but should not be able to modify the app or access any other resources in the environment. The volunteer has a valid Power Apps license. You need to provide the volunteer with the minimum permissions necessary. What should you do?

A company has a Power BI dataset that refreshes daily. Users report that the report shows stale data from two days ago. What is the most likely cause?

Which TWO data sources can be used directly in a canvas app without a gateway? (Choose two.)

Your organization uses Power Automate to send a welcome email to new employees. The flow is triggered when a new row is added to a Dataverse table named 'NewEmployees'. The flow retrieves the manager's email from a related table and sends an email via Outlook. Managers are reporting that they receive the welcome email but it contains placeholder text instead of the employee's name. The flow runs successfully. What is the most likely cause?

Which FOUR of the following are core components of Microsoft Power Platform?

An admin needs to view the capacity add-ons purchased for a tenant, including AI Builder credits. Where should the admin go?

A retail chain uses Power BI to analyze sales data from multiple stores. They want to enable store managers to see only their store's data. What feature should they use?

Which TWO actions are valid Power Automate flow actions? (Select TWO.)

A Power Pages site uses a custom form to capture customer feedback. The form should send an email notification to the support team when a new submission is made. What is the recommended way to achieve this?

Which TWO actions can be performed using Power Apps? (Choose two.)

A Power Pages site has multiple content pages and uses a custom theme. The marketing team wants to change the site's header logo and primary color. What is the most efficient method to apply these changes?

Drag and drop the steps to create a custom connector in Power Automate in the correct order.

Which THREE components are part of a model-driven app in Power Apps? (Choose three.)

A support team lead at a retail company wants to build a copilot in Microsoft Copilot Studio that greets customers and answers common questions about store hours and return policies before any human agent is involved. The lead has no software development background. Which capability of Microsoft Copilot Studio should the lead use to structure the conversation and branch based on customer responses?

A Power Apps developer needs to store an image uploaded by a user in a canvas app. The app uses Microsoft Dataverse. Which column type should be used for the image?

A Power Platform administrator is reviewing the security roles in a new environment. The administrator needs to grant a user the ability to create and modify all components within the environment, including managing other users' security roles. Which security role should be assigned?

Your company uses Power Automate to handle approvals for purchase orders. You need to create a flow that triggers when an item is added to a SharePoint list, checks if the amount exceeds $10,000, and if so, sends an approval request to the finance manager. If approved, the item status should be updated to 'Approved'. Which type of flow should you use?

The exhibit shows an action in a Power Automate flow. What does this action accomplish?

A Power Platform administrator needs to view the capacity consumption for the tenant, including how much Dataverse storage and Power Platform request capacity is being used. Where should the administrator go?

A company has a Power BI dashboard that displays real-time data from Azure Stream Analytics. Which connection type should they use?

An organization is preparing for a Power Platform rollout. They need to ensure that only licensed users can create new environments, and that environment creation is audited. Additionally, they want to restrict which connectors can be used in production environments. Which THREE capabilities should they use?

A company wants to build a public-facing website that allows external users to register and submit support tickets. The site must integrate with Dataverse and support custom workflows. Which Power Platform component should they use?

A support organization is building a model-driven app for case management and wants to standardize how agents create and update case records. The organization wants to control which fields appear on the case form, enforce required fields, and define the columns shown in the case list view. Which two components should the maker configure to meet these requirements? (Choose two.)

A Power Automate flow runs daily to copy data from a SQL Server database to a SharePoint list. The flow fails with a 'GatewayTimeout' error. What is the most likely cause?

A marketing team wants to create a public Power Pages site to showcase upcoming events. They need to update event details frequently without developer assistance. What is the recommended approach?

A company wants to automate the approval process for purchase orders. Which Power Platform component should they use?

You are designing a Power Automate flow that processes approvals for expense reports. If an expense exceeds $5,000, the flow must require approval from both the manager and the finance director. If the expense is between $1,000 and $5,000, only manager approval is needed. For expenses under $1,000, no approval is required. Which control structures should you use?

Refer to the exhibit. This Power Automate flow is triggered manually via HTTP request. The action 'Send_approval_email' sends an email. What is a potential issue with this flow design?

A model-driven app uses a custom table 'Service Request' with a status field. The business requires that when a status changes to 'Resolved', the app automatically sends an email to the requester. Which approach should be used?

A facilities team built a copilot in Microsoft Copilot Studio that answers questions about building access policies. The knowledge is stored in a public Microsoft SharePoint site. Users report the copilot returns generic answers instead of citing the policy documents. The maker confirmed the SharePoint URL is added as a knowledge source. What should the maker verify first?

A user wants to build a chatbot to answer common IT support questions, such as password reset and software installation steps. Which Power Platform tool should they use?

A user wants to create a flow that runs when a specific button is clicked in a mobile app. Which type of flow should be used?

You are designing a model-driven app for a sales team. The app must show related opportunities on an account form using a subgrid. The subgrid should only display open opportunities. Which configuration should you apply?

Which THREE of the following are core components of Microsoft Power Platform? (Select three.)

A company wants to allow external users to access a Power Pages site without requiring them to sign in. Which authentication setting should be configured?

Which Power Platform component provides a low-code platform to build custom business applications that can be embedded in Microsoft Teams?

Which TWO of the following are benefits of using Microsoft Power Platform for business process automation? (Choose two.)

Which TWO capabilities are provided by Power Automate flows?

A company wants to give external partners a secure, branded website where they can view and update order information stored in Dataverse. Partners should sign in with their own credentials, and the company wants to control which records each partner can see. Which Power Platform capability should the company use?

You need to design a Power Automate flow that sends a welcome email to a new user immediately after their account is created in Microsoft Entra ID. Which trigger should you use?

Which TWO scenarios are appropriate for using Power Automate? (Choose two.)

A logistics company is using Microsoft Copilot Studio to build a copilot that helps dispatchers track shipments. The company wants to use generative answers to respond to natural language questions about shipping policies. Which TWO actions must the company take to enable generative answers for this copilot? (Choose two.)

A Power Pages site uses a custom Liquid template to display a list of upcoming events. The events are stored in a Dataverse table with a date field. The template should only show events that occur in the future. Which Liquid filter or condition is most appropriate?

A retail company uses Power Pages to host a customer portal where users can view their order history and return items. The portal uses Dataverse for data storage and Microsoft Entra ID (formerly Azure AD) for authentication. The company wants to add a chatbot on the portal to answer common questions about returns and shipping. The chatbot should be able to look up order details from Dataverse when the user is authenticated. You need to implement this with minimal custom development. What should you do?

A global professional services firm has business units in several countries. Each unit wants to build its own Power Platform solutions, but the central IT team must ensure that data cannot flow between certain regions and that makers only use approved connectors. The firm also wants to standardize reusable components and monitor usage across all units. Which combination of Power Platform governance features should the firm implement?

You are creating a flow that should run only when a button is pressed in a mobile app. The flow will send an email to a manager with the current location of the user. Which type of flow should you create?

A company uses Power BI to visualize sales data from Dynamics 365. The sales team needs to see real-time updates when a deal is closed. Which Power Platform component should be used to trigger a notification when a deal is won?

A team is building a customer service solution using Power Apps and Dataverse. They need to ensure that customer data is synchronized with Dynamics 365 Customer Service. Which approach should they use?

You have a canvas app that uses a SharePoint list as its data source. The app needs to filter records based on the current user's email. Which function should you use in the Items property of the gallery?

You need to automatically send an email notification when a new file is added to a SharePoint document library. Which trigger should you use in a Power Automate cloud flow?

A real estate agency wants to provide a portal where tenants can submit maintenance requests online. The portal should allow tenants to track the status of their requests. The agency staff should be able to update the status and assign work orders to contractors. The agency uses Microsoft 365 and has Power Platform licenses. What should they use?

Which Power Platform component allows users to create automated workflows between apps and services?

Match each Common Data Service (Dataverse) term to its description.

Refer to the exhibit. A developer is creating a model-driven app based on a custom Dataverse table defined by this JSON. The app needs a form that shows the Approved field only when the amount is greater than 1000. Which feature should the developer use?

A developer is creating a custom control using Power Apps Component Framework (PCF). After importing the solution, the control appears but does not show any data. What is the most likely issue based on the exhibit?

A healthcare organization wants to build a chatbot that answers common patient questions about clinic hours, insurance accepted, and appointment preparation. The bot must be embeddable on the organization's website and support escalation to a live agent when it cannot answer. The organization has no AI development team. Which Microsoft Power Platform service should they use?

Which THREE of the following are capabilities of AI Builder within Power Platform? (Choose three.)

A maker is building a copilot with Microsoft Copilot Studio that must answer questions about product warranties. The warranty information is stored in a SharePoint Online list that is updated weekly. The copilot must always provide the most current information without requiring manual retraining. What should the maker do?

A government agency needs to modernize a paper-based permit approval process. The solution must enforce strict access control, provide an audit trail, and allow citizens to submit applications online. The agency uses Microsoft 365 and has a Power Platform license. Which approach should they take?

A company wants to enable employees to ask questions about HR policies using a conversational interface. The system should be built with minimal code. Which Power Platform capability should they use?

Which THREE of the following are true about model-driven apps? (Choose THREE.)

A sales manager wants to create a Power BI report that shows monthly sales trends and allows drilling down from year to quarter to month. Which feature should they use?

You are building a canvas app for a field service team. Technicians need to open the app on a phone, capture a photo of damaged equipment, and attach that photo to a work order record stored in Microsoft Dataverse. You add a Camera control and a Form control bound to the Work Order table. What should you configure to store the captured image with the work order record?

A company is evaluating the business value of Microsoft Power Platform. They want to understand which capabilities are provided by the platform to support digital transformation. Which two benefits are core value propositions of Microsoft Power Platform? (Choose two.)

You are designing a copilot in Microsoft Copilot Studio for an internal help desk. The copilot must greet users, answer common questions from an internal SharePoint site, and let users open a support ticket only when they are signed in. Which TWO configuration steps are required? (Choose two.)

A user wants to create a simple app to track personal expenses using an Excel file stored in OneDrive. Which Power Apps approach should they use?

A company uses a Power App to track inventory. The app displays a gallery of items filtered by a dropdown. When the user selects 'Electronics', the gallery shows all electronics items. However, after the user clears the dropdown, the gallery remains empty. What is the most likely reason?

You are designing a model-driven app for a claims department. The team needs a consistent, form-based experience driven by Microsoft Dataverse tables. Which two capabilities should you expect from a model-driven app? (Choose two.)

A financial services firm wants to give its analysts a single, governed place to store business data that can be used across Power Apps, Power Automate, and Power BI. The firm needs built-in security roles, business rules, and the ability to model relationships between tables. Which Microsoft Power Platform component should they use?

A data analyst needs to combine data from two Excel tables that have a common column 'ProductID'. Which Power BI tool should they use?

Which THREE actions can be performed in the Power Query Editor?

A financial analyst creates a Power BI report to compare quarterly revenue across years. The data has a 'Date' column and a 'Revenue' column. The analyst wants to display year-over-year growth for each quarter. Which visual and configuration would best achieve this?

A company wants to provide a self-service portal where customers can check their order status. Which Power Platform tool is best suited for this?

An organization uses Power Apps portals to allow external customers to submit support tickets. The portal uses Microsoft Entra ID for authentication. The security team wants to require multi-factor authentication (MFA) for external portal users. What is the best approach?

You need to design a flow that runs when a new response is submitted in Microsoft Forms. The flow should send an email to the respondent with a summary of their answers. Which trigger should you use?

You need to design a solution that sends a notification to a manager when an employee submits a time-off request in a SharePoint list. Which Power Platform component should you use?

An organization uses Power Automate flows that connect to Microsoft Dataverse and SharePoint. The administrator needs to ensure that only specific connectors can be used together. What should they configure?

A Power Platform administrator needs to monitor the usage of Power Apps and Power Automate across the organization to identify which environments have the highest adoption. Which built-in tool should the administrator use?

A retail company uses Power Platform to manage customer feedback. They want to analyze sentiment and trigger alerts for negative reviews. Which THREE components should they use together?

A large enterprise needs to enforce that data from a Power App connected to Salesforce cannot be shared with a connector that connects to a non-approved cloud service. What should they configure?

A regional logistics company wants to modernize its shipment tracking without hiring additional software developers. The company needs a low-code platform that lets business analysts build a mobile app for drivers to update delivery status, connect that app to a cloud data source, and add automated notifications when a delivery is delayed. Which Microsoft offering should the company adopt?

A company uses a canvas app to collect customer feedback. The app stores data in Microsoft Dataverse. Users report that some submissions are not saved when the app loses internet connection. How should the app be modified to prevent data loss?

An organization needs to create a custom app that displays data from Dynamics 365 Sales and allows users to update records. The app should automatically generate a responsive UI based on the data model. Which type of app should they build?

You are designing a Power Pages site for a university to allow students to view their grades. Each student should only see their own records in the Grades table. The Grades table has a lookup column to the Contacts table. What table permission configuration should you use?

A user built a canvas app that uses a SharePoint list. When they add the app to a Teams channel, some users cannot see the data. The app works fine when opened directly from Power Apps. What is the most likely cause?

A Power App uses a Patch function to update a Dataverse table. The app runs into delegation warnings for large datasets. Which approach best resolves delegation warnings while maintaining functionality?

A marketing team needs to analyze customer feedback from surveys and social media. They want to use AI to extract sentiment and key topics. Which capability should they use?

You are a Power BI administrator for a large retail company. The company has a Power BI workspace that contains a dashboard named 'Sales Overview'. The dashboard is shared with the sales team. Recently, users have reported that the dashboard is loading slowly, and some visuals show 'Data is not available' errors. The dashboard uses a DirectQuery connection to an on-premises SQL Server database. The database team confirms that the server is not under heavy load. You need to troubleshoot and resolve the issue. What should you do first?

A retail company uses Microsoft Copilot Studio to build an internal copilot that helps store managers reorder low-stock items. The reorder process is implemented as a Power Automate cloud flow named 'Submit Reorder'. The copilot must collect an item number and quantity from the manager and then run the flow. Which Copilot Studio action should you add to the topic to run the flow?

Refer to the exhibit. You are reviewing an ARM template that creates a Power Platform environment. The deployment fails with an error stating that the 'Microsoft.PowerApps/environments' resource type is not supported in the current subscription. What is the most likely reason?

Which TWO of the following are valid environment types in Power Platform?

A financial analyst needs to create a Power Automate cloud flow that runs when a new response is submitted in a Microsoft Forms survey. The flow must then post the respondent's email address and the survey score to a Microsoft Teams channel. Which trigger should the analyst use?

You need to create a flow that runs on the first day of every month and sends a summary email of all new SharePoint list items added in the previous month. The email should be sent to the sales team. Which type of flow should you create?

You need to create a Power Automate flow that runs every Monday at 9 AM to update a SharePoint list. Which trigger should you use?

A sales team wants to automate follow-up emails after a lead is created in Dynamics 365 Sales. Which Power Platform component should they use?

A user wants to automate sending a welcome email to new users added to Microsoft Entra ID. Which Power Automate trigger should they use?

Which THREE components are part of a Power Automate cloud flow?

Your company wants to use AI to analyze customer feedback from surveys and identify common themes. The solution should be built using Microsoft Power Platform. Which capability should you use?

An organization uses Power Automate to approve expense reports. Managers want to approve via Microsoft Teams. Which connector should be used?

A company is using Power Automate flows that connect to multiple third-party services. The security administrator wants to ensure that no sensitive data is sent to unauthorized external services. Which feature should be used to enforce this requirement?

A sales team uses Power BI dashboards to track quarterly revenue. They notice that the data in the dashboard is not updating as expected. The data source is a SharePoint list. What should the administrator check first?

A Power Platform admin needs to ensure that all environments have a backup policy that automatically creates backups every 24 hours. What is the default backup frequency for Dataverse environments?

A company wants to automate sending a welcome email to new employees after they are added to a SharePoint list. Which type of trigger should be used in the Power Automate flow?

A model-driven app uses a custom business process flow. Users report that they cannot progress beyond a stage even after completing all required fields. What should you check?

A Power Automate cloud flow uses the 'Apply to each' action to process a large array of items from a Microsoft Dataverse table. The flow is taking longer than expected, and you need to optimize performance. What should you do?

A company wants to automate the process of sending a welcome email to new employees after their HR record is created in Dataverse. Which component should be used?

You need to create a Power Automate flow that sends a daily digest email to the sales team summarizing new leads from the previous day. The flow should run automatically every morning at 8 AM. Which type of trigger should you use?

Refer to the exhibit. A Power Automate flow runs hourly to retrieve new accounts from Dataverse. However, it sometimes misses records created at the exact hour boundary. What is the most likely reason?

A Power Pages site needs to allow external users to register and create an account. The organization uses Microsoft Entra ID for internal employee authentication. Which identity provider should be configured for external user self-registration?

A company wants to build an app that allows external vendors to submit invoices through a web portal. The app must be accessible without signing in with a Microsoft account. Which Power Platform solution should they use?

Which THREE of the following are best practices for creating maintainable Power Automate flows?

A sales team at a manufacturing company wants a Power Automate cloud flow that automatically posts a message to a Microsoft Teams channel whenever a new record is added to a Microsoft Dataverse table named 'CustomerOrders'. The team does not want to write code. Which trigger should they use in the flow?

You are designing a Power Pages site that requires users to reset their own passwords. The site uses Azure AD B2C for authentication. Which configuration is necessary?

The exhibit shows a DLP policy configuration for a Power Platform environment. Which connector is allowed for business use?

A company wants to build a Power App that uses AI to extract information from uploaded invoices. Which capability should they use?

A university's IT team has built a Copilot Studio copilot that answers student questions about course registration. During testing, the copilot often fails to recognize variations such as 'How do I enroll in a class' and 'sign me up for a course' even though the topic trigger phrases include 'register for a course'. The team wants to improve recognition without rewriting every topic. What should the team do first?

A large enterprise uses Power Platform with multiple environments. They need to enforce a policy that blocks all Canvas apps from using the 'Twitter' connector, but only in the 'Production' environment. What should the administrator do?

A sales team uses a canvas app to manage customer leads. The app currently connects to a SharePoint list as its data source. The team wants to move to a more robust data platform that supports complex relationships between leads, accounts, and contacts. They also need to enforce business rules and security at the data level. Which data source should they use?

A logistics company wants a copilot that greets customers on its public website and answers questions about shipping rates. The team wants the fastest way to publish a working copilot without writing code. Which Microsoft Copilot Studio capability should they use to define the conversational flow?

A company uses Power Apps to create a canvas app for employee expense reporting. The app needs to integrate with the corporate HR system to fetch employee details such as manager email and cost center. The HR system exposes a REST API that requires an API key in the header. Which approach should the app maker use to securely connect to the HR system?

Which TWO benefits does Power Platform offer to organizations? (Choose two.)

A company wants to create a dashboard that shows real-time sales data from their ERP system and allows managers to drill down into individual transactions. Which Power Platform component should they use?

A company is deploying Power Virtual Agents (now Copilot Studio) chatbots across multiple departments. Each department needs its own environment to manage chatbots independently. However, the company wants to share a common set of entities and workflows across all environments. Which approach should the administrator take?

A company wants to build a custom app that allows field technicians to view and update work orders on their mobile devices, with data stored in Dataverse. Which approach minimizes development effort?

A company is building a Power Apps canvas app that will be used by field technicians on mobile devices. The app must allow technicians to capture photos and store them with related work order records in Microsoft Dataverse. The maker needs to add a control that lets users take a photo using the device camera. Which control should the maker add to the app?

Which Power Platform component can be used to create and deploy a chatbot?

A support team at a retail company is building a copilot in Microsoft Copilot Studio to greet customers and collect their email address before handing off to a human agent. The team wants the copilot to ask a question, store the response in a variable, and use that variable later in the conversation without writing code. Which Copilot Studio feature should the team use to accomplish this?

An administrator configures a Data Loss Prevention (DLP) policy with the scope set to 'All environments' and places selected connectors in the 'Blocked' group. What will be the result of this policy?

A Power Platform administrator discovers that a developer has deployed a canvas app to production that connects to both SharePoint and an unapproved third-party REST API using a custom connector. The security team requires that custom connectors be reviewed before production use, while still allowing makers to prototype them in a sandbox environment. What should the administrator configure to meet this requirement?

A financial services firm wants to automate a monthly approval process. When a department submits a request in a SharePoint list, the request must be routed to the correct approver based on the department name, and the approver must respond by email. The company wants to minimize custom development. Which Power Platform service should the firm use?

A retail company uses Power Apps to build a mobile app for store managers to approve discount requests. The app must work offline and sync when connected. Which type of app should the developer choose?

Fabrikam, Inc. uses Power Apps to create a canvas app for expense reporting. The app is connected to a SharePoint list named Expenses. The app allows users to submit expenses, attach receipts, and view their history. The manager wants to add a feature where users can scan a receipt using the mobile app camera and automatically extract the amount and date using AI Builder. The extracted data should be populated into the form fields. The development team needs to implement this feature. Which steps should they take?

A Power Automate cloud flow must run every weekday at 7:00 AM local time to post a summary to a Microsoft Teams channel. The flow currently uses a Recurrence trigger. The administrator needs to ensure the flow runs only on Monday through Friday and uses the correct time zone. What should the administrator configure?

A marketing team wants to create a mobile app that allows field representatives to quickly log customer visits, capture photos, and view recent interactions. The team has limited coding experience and wants to use a drag-and-drop interface. Which Power Platform component should they use?

Which TWO are examples of using AI Builder within Power Platform? (Select TWO)

A company uses Power Apps for a field service app. They notice that the app loads slowly when users access it on mobile devices. What is the most likely cause?

A flow fails with the error: 'GatewayTimeout'. The flow connects to an on-premises SQL Server via a data gateway. What is the most likely cause?

A sales team uses a Power Automate flow that creates a contact in Dynamics 365 Sales whenever a new lead is added to a Salesforce system. The flow has been running successfully for months, but recently it started failing with an authentication error. What is the most likely cause?

A non-profit organization wants to automate the process of sending thank-you emails to donors after a donation is recorded in a SharePoint list. Which Power Platform tool should they use?

A mid-sized logistics company wants to give its drivers a mobile app to log delivery confirmations and capture customer signatures. The company has no professional developers and wants to build the app quickly using a drag-and-drop interface. Which Microsoft Power Platform service should they use?

You need to create a flow that runs every hour to check a SharePoint list for items with a 'Due Date' that has passed and sends a reminder email to the assigned person. Which type of flow should you create?

You are building a flow to automate the process of copying files from one SharePoint document library to another when a file is added. The flow should also send an email notification to a team. You have created the flow, but it is not triggering when a new file is added. What should you check first?

A company wants to create a Power App that allows employees to submit expense reports with receipts. The app must be accessible from both mobile devices and desktop browsers, and must include a workflow for approval. Which combination of Power Platform components should be used?

A team lead wants to give a colleague permission to edit the structure of a canvas app, including adding screens and modifying formulas, but not to publish it to end users. Which sharing role should be assigned in Power Apps?

An organization wants to ensure that all Power Platform solutions in production environments are tracked and changes are approved. What should the administrator implement?

Which TWO features can be used to secure data in Power BI?

Drag and drop the steps to build a model-driven app in Power Apps in the correct order.

A retail chain uses Power BI to analyze sales data from multiple stores. The data is stored in an Azure SQL Database. The company wants to give store managers access to a dashboard that shows their store's sales compared to the company average. However, store managers should not see other stores' data. The company also wants to automate the process of sending a weekly sales report to regional managers via email. The regional managers need to see aggregated data for their region. You need to implement a solution using Power Platform components. What should you do?

A Power Platform administrator needs to delegate the ability to create and manage environments to a specific user without granting full Power Platform administrator privileges. The administrator wants to follow the principle of least privilege. What should the administrator do?

A company wants to use Power Apps to create a mobile app for field technicians. The app must work offline and sync data when connectivity is restored. Which feature should they use?

A company uses Power Apps to manage customer service cases. They want to implement a business rule that automatically sets the priority to 'High' when the customer is a VIP. Where should the business rule be defined?

You are reviewing a Power Automate flow that uses an Office 365 Users connector. The exhibit shows a JSON definition of an action. What does this action do?

Which TWO are types of apps you can create with Microsoft Power Apps?

A retail company wants to build a copilot that greets customers on its public website and answers common questions about store hours and return policies. The company has no developers available and wants to launch the copilot within a week. Which Microsoft Copilot Studio capability allows a business user to create this copilot without writing code?

A Power Automate flow uses the 'HTTP' action to call an external API. The flow fails intermittently with a 429 (Too Many Requests) error. What is the best practice to handle this?

A company's copilot in Microsoft Copilot Studio answers HR questions from a SharePoint knowledge source. Users report that answers are sometimes wrong or outdated even though the SharePoint pages were recently edited. The copilot uses generative answers. What should you do first to improve answer accuracy?

A Power Apps canvas app uses a SharePoint list as its data source. Users report that the app is slow to load when the list contains over 10,000 items. What is the best approach to improve performance?

A small business wants to create a simple public-facing website to showcase their services and allow customers to book appointments. They have no existing IT infrastructure and want to use a low-code solution that integrates with Microsoft 365 for email notifications. They also need to manage appointment data without building a custom database. You recommend Power Pages. What is the most efficient way to set up the appointment booking feature?

A mid-sized logistics company wants to replace its manual, paper-based expense approval process with a digital workflow. The IT team wants to minimize custom development and leverage built-in connectors to services like Outlook, SharePoint, and Dynamics 365. Which Power Platform component should they use to automate the approval process?

A company wants to build an app that allows employees to submit expense reports. The app must include approval workflow. Which Power Platform component should be used to define the approval process?

You are building a Microsoft Copilot Studio copilot for a facilities team. Employees must be able to start a conversation by typing 'book a meeting room' or by clicking a button labeled 'Room booking' inside Microsoft Teams. You need the copilot to present the 'Room booking' button automatically when the conversation opens. What should you configure?

A Power Automate cloud flow is configured to use the 'When a file is created (properties only)' trigger for a SharePoint document library. The flow needs to retrieve the file content and send it as an email attachment. Which action should be used to get the file content?

A company wants to enforce data loss prevention (DLP) policies for Power Automate flows. Which TWO actions can the administrator perform?

An organization uses Microsoft Power Platform and wants to enforce data loss prevention (DLP) policies across all environments. They need to block the use of a specific third-party connector in all environments. What should the administrator do?

Match each Microsoft Power Platform component to its primary purpose.

A business analyst wants to build an app quickly using a pre-built template. Which Power Apps capability should they use?

Drag and drop the steps to configure a Power Virtual Agents chatbot in the correct order.

A manufacturing company wants to give shop-floor supervisors a way to report equipment issues from a tablet. Supervisors are not programmers, and the company wants the solution to use a governed data service with role-based security so that only authorized staff can view sensitive maintenance records. Which Power Platform component should the company use to build the issue-reporting app?

Which TWO actions can be used to implement error handling in a Power Automate flow?

A company is building a customer-facing copilot in Microsoft Copilot Studio. The copilot must escalate unresolved conversations to a live agent in Microsoft Dynamics 365 Customer Service and must gather the customer's email address before escalation. Which TWO Copilot Studio features should the maker configure to meet these requirements? (Choose two.)

A Power Platform administrator is configuring a new environment for a team that will use both Power Apps and Power Automate. The administrator needs to ensure that the team can only use a specific set of connectors and that data cannot be shared between certain connectors. Which two actions should the administrator take? (Choose two.)

A Power Pages site has a page that displays a chart summarizing sales data. The chart is built using a Dataverse view. The sales data changes frequently. What must be configured to ensure the chart updates automatically?

Refer to the exhibit. The JSON describes a Power Apps function. What is the correct usage of this function to return a date 7 days from today?

Refer to the exhibit. A Power Pages site has a web role called 'Partner' with permissions to read the Proposal table and read/write the Invoice table. A user assigned the Partner role attempts to create a new record in the Proposal table. What will happen?

You need to create a flow that sends a push notification to a user's mobile device when a high-priority email arrives in their inbox. Which trigger and action combination should you use?

An organization needs a Power App that allows employees to submit expense reports by filling out a form and attaching receipts. Which type of app should you create and why?

Which THREE components are part of the Power Platform environment lifecycle management?

A Power Pages site needs to display a map showing the locations of company offices stored in Dataverse. Which component should be used to embed the map?

A financial services firm wants to ensure that its Power Platform solutions comply with industry regulations. They need to monitor which users are creating apps, enforce data loss prevention policies, and manage environments. Which Power Platform capability should they use?

A Power Pages site is experiencing slow load times for a page that displays a list of products from a Dataverse table. The page uses a Liquid template with a fetch query that retrieves all products without filtering. Which change would most improve performance?

A company has a canvas app that connects to a Microsoft Dataverse table containing sensitive customer information. The app is shared with a group of users, but the security team wants to ensure that users can only see records that they own and cannot modify records owned by others. The maker needs to implement record-level security. What should the maker do?

A multinational corporation uses Power Platform extensively. They have multiple environments: DEV, TEST, UAT, STAGING, and PROD. A developer accidentally published a Power App that connects to a SQL Server database using an unapproved connector in the PROD environment. The organization has strict data governance policies that require all connections to use approved connectors only. The admin needs to block this connector in PROD while still allowing it in other environments. What should the admin do?

Your organization uses Power Automate to automate the creation of support tickets in ServiceNow when a critical alert is triggered in Microsoft Sentinel. The flow uses the 'When a new alert is created' trigger from Sentinel. The flow runs but no tickets are created. You check the Sentinel log and see that alerts are being generated. What should you investigate first?

A manufacturing company wants to give its shop-floor supervisors a way to report equipment issues from a tablet, with no coding. The solution must work on a touch screen and use a SharePoint list as the data source. Which Power Platform service should the company use?

A model-driven app includes a custom entity 'Project' with a lookup to 'Account'. Users need to see the account name and phone number on the Project form. What is the best way to display these fields?

A company uses Power Automate to send approval emails when a new employee is added to Microsoft Entra ID. The approval flow fails intermittently with a '403 Forbidden' error. What is the most likely cause?

Refer to the exhibit. A Power BI report connecting to the SalesDB database is slow. The exhibit shows a SQL Server activity snapshot. What is the most likely cause of the performance issue?

Refer to the exhibit. A Power Pages site is configured with the given authentication settings. When a user clicks 'Sign In', they are redirected to Microsoft Entra ID, but after successful login, they are redirected back to the site and see an error. What is the most likely cause?

An organization uses a Canvas app to capture customer feedback. The app writes data to a Dataverse table. Recently, users have been submitting duplicate records due to double-clicking the submit button. What is the best way to prevent duplicates?

A retail company wants to reduce the time store managers spend on manual inventory reporting. Currently, managers use paper forms and email to submit daily stock counts, which then need to be manually entered into a central system. This process is error-prone and delays replenishment. The company wants a solution that automates data entry, provides real-time dashboards, and allows managers to submit reports from their phones without installing any software on the phones. Which combination of Microsoft Power Platform tools should the company use?

A small retail chain wants to analyze sales data from its point-of-sale system and create interactive dashboards that show trends by store and product category. The company has business analysts who are familiar with Excel but not with programming. Which Power Platform service should the company use?

Your organization wants to allow employees to submit help desk tickets through a mobile app. The solution must be low-code and integrate with Microsoft Teams. Which Microsoft Power Platform component should you use?

A company wants to reduce manual data entry by automatically extracting information from invoices and updating a SharePoint list. Which combination of Power Platform components should they use?

A marketing department wants to create a custom portal where external partners can submit project proposals and track their status. Which Power Platform product should they use?

A company uses Power Automate to automate approval processes. They need to create a cloud flow that sends an approval request to a manager when a new item is added to a SharePoint list, and then updates the list item with the approval outcome. Which two actions are required to achieve this? (Choose two.)

A company has a Microsoft Copilot Studio copilot that answers product questions by searching a public product catalog website. The copilot currently uses generative answers and returns inconsistent results. The company wants the copilot to use only approved content from a specific internal SharePoint site. What should the maker configure to restrict the copilot's generative answers to that SharePoint site?

Which TWO data sources can be used directly in a canvas app without a premium connector? (Choose two.)

A company has a legacy on-premises SQL Server database and wants to integrate it with a Power App without moving data to the cloud. Which connector should they use?

A travel agency's marketing team creates a copilot in Microsoft Copilot Studio that answers questions about vacation packages. Before releasing it to customers on the agency's website, the team wants to verify that the copilot responds correctly to sample customer messages. What should the team use?

Which TWO components are required to create a Power Automate flow that sends an email when a new item is added to a SharePoint list? (Choose two.)

A Power Pages site needs to display a list of upcoming events from a Dataverse table. Only events with a start date greater than today should be shown. Which approach should be used to filter the data on the page?

A company wants to build a custom app that allows employees to submit expense reports from their mobile devices. The app must be easy to customize and deploy without writing code. Which type of Power App should they use?

A company uses Microsoft Power Platform and requires that all environment creation requests go through an approval process. The security team wants to prevent non-admins from creating trial environments. What should the administrator configure?

A sales team wants to quickly create a mobile app to track customer visits without writing code. Which Microsoft Power Platform component should they use?

Which TWO data sources can be directly connected to a canvas app without using a premium connector?

A copilot built in Microsoft Copilot Studio must create a record in a Microsoft Dataverse table after a user confirms a request in chat. The team wants the copilot to perform this action during the conversation without leaving the chat. What should you configure?

Your organisation has a Power Apps canvas app that uses a custom connector to call an external API. The API key is stored in a global variable. What is the security concern with this approach?

A Power Automate flow uses the 'Apply to each' action to process items from a SharePoint list. The flow is running slowly. What is the most effective way to improve performance?

Refer to the exhibit. A Power BI dashboard is configured with the shown data sources. The dashboard fails to refresh automatically. What is the most likely cause?

An organization has a model-driven app built on Dataverse. Users report that when they try to save a record, they receive an error about missing required fields, but they believe they filled them in. What is the most likely cause?

A financial services company uses Microsoft Copilot Studio to build an internal copilot that answers questions about loan policies. The copilot must ensure that only employees in the loan department can access sensitive policy details. The company uses Microsoft Entra ID for authentication. What should the maker configure to enforce this access restriction?

A hospital wants to build a chatbot that answers patients' frequently asked questions about visiting hours, parking, and insurance, and then hands off to a live agent when the bot cannot answer. The hospital wants to minimize development effort and integrate with its existing website. Which Power Platform service should the hospital use?

A company uses Power Automate to process purchase orders. After a recent update, the flow fails intermittently with a '429 Too Many Requests' error. What is the most likely cause?

A company wants to automatically post a message to a Microsoft Teams channel whenever a new item is added to a SharePoint list named 'ProjectTasks'. The Power Automate flow should include the necessary trigger and action. Which trigger and action combination should you use?

A small business owner wants to create a customer loyalty program. They want customers to earn points for purchases and redeem them for discounts. The owner has no coding experience and a limited budget. They need a mobile-friendly app for customers to check points and a backend to manage points and redemptions. What should they use?

A sales team wants to automate lead assignment based on region without writing code. Which Microsoft Power Platform component should they use?

A regional health clinic chain wants to reduce the time staff spend manually copying patient intake details from paper forms into its electronic records system. The IT team has no developers available and wants a solution that non-technical clinical staff can build and maintain themselves. The solution must capture the form data, store it in a structured cloud table, and notify the records team automatically. Which combination of Power Platform services should the clinic use?

An organization wants to allow external partners to access specific Power Apps and data without granting them full access to the tenant. What should they configure?

In a model-driven app, a user wants to see a map of all customer addresses on a form. Which feature should be enabled?

An organization wants to ensure that when a Power Apps canvas app is shared with a user, the user can run the app but cannot edit it or share it with others. The app is in a production environment. What should the administrator or maker do?

A company has multiple Power Platform environments. They want to automatically apply consistent settings (e.g., DLP policies, audit settings) to all new environments. What should they do?

A company wants to build a Power App that uses AI to analyze survey responses and extract sentiment. Which Power Platform capability should they use?

Which THREE of the following are capabilities of Power Pages? (Choose three.)

A financial services company uses Power Automate to process loan applications. The flow uses the ‘When a new email arrives’ trigger from a shared mailbox. The flow recently stopped working after an admin changed the mailbox permissions. What is the most likely cause?

A financial services firm needs to create a compliance dashboard for regulators. The dashboard must display real-time data from multiple sources, including on-premises SQL Server and Dataverse. The firm requires interactive visualizations and the ability to drill down to transaction details. They also need to ensure that sensitive data is masked for certain users. Which Power Platform components should they use?

You need to create a flow that sends an email notification when a new file is added to a OneDrive for Business folder. Which trigger should you use?

You have a model-driven app that includes a custom table. You need to add a field that calculates a value based on other fields (e.g., total price = quantity * unit price). Which type of field should you create?

You are reviewing a Power Automate flow definition. The exhibit shows an action definition. What is the action doing?

A business analyst wants to create a simple expense report app without writing code. The app should allow users to submit expenses and managers to approve or reject them. Which type of Power App should the analyst use?

A company wants to build a custom copilot that answers questions about its internal travel policy. The policy content already lives in a public-facing website that the company maintains. The copilot must ground its answers in that website's content and require no manual data uploads. What should you configure in Microsoft Copilot Studio?

A nonprofit organization needs to track donations and volunteers using a custom app without writing code. Which Power Platform tool should they use?

You are troubleshooting a Power Automate flow that uses an HTTP action to call a REST API. The flow fails with a '429 Too Many Requests' error. The API has a rate limit of 100 requests per minute. Which strategy should you implement to handle this error gracefully?

An organization plans to deploy a Power Platform solution that uses Dataverse as the data source. They need to ensure that users can only see records from their own department. What should they implement?

Which TWO of the following are benefits of using Microsoft Power Platform for business users?

A company wants its Copilot Studio copilot to perform a series of steps in an external system when a user requests a new laptop. The steps include creating a ticket, assigning it, and sending a confirmation. The company already has a Power Automate cloud flow that performs these steps. What should the maker do to let the copilot trigger this flow?

An organization wants to enable Microsoft Copilot Studio (formerly Power Virtual Agents) to answer questions from employees about company policies. The chatbot must only use internal company documents stored in SharePoint as its knowledge source. Which configuration should the administrator use?

A Power Platform administrator is configuring data loss prevention (DLP) policies. The company uses Power Automate flows that connect to Microsoft SharePoint and Microsoft Teams. The security team wants to block any flow from sending data from SharePoint to unsanctioned third-party services. Which DLP policy configuration should the administrator apply?

Which THREE components are part of Power Apps Studio for building Canvas apps? (Choose three.)

A user created a canvas app to collect feedback. The app writes data to an Excel file stored in OneDrive. When multiple users submit feedback simultaneously, some entries are lost. What is the most likely cause?

Which TWO of the following data sources can be used directly in a canvas app without using a gateway? (Choose TWO.)

An organization is building a model-driven app on Dataverse. They need to ensure that only managers can delete records, and all other users can only edit them. What should be configured?

A hospital uses Power Apps to manage patient intake forms. The app stores data in Microsoft Dataverse. The security policy requires that patient health information (PHI) be encrypted at rest and in transit. The environment is already configured with default Dataverse settings. The IT admin needs to ensure compliance. What should the admin do?

Which THREE of the following are valid ways to customize the appearance and behavior of a Power Pages site?

A Power Platform administrator needs to provide a team of makers with a shared environment that includes a pre-installed Microsoft Dataverse database and sample apps. The environment should be available to all team members without requiring them to create their own. What should the administrator do?

Refer to the exhibit. A Power Apps app uses Dataverse with the defined table and roles. An employee reports that they can see all assets in the app, but they should only see assets assigned to them. What is the most likely reason?

A healthcare organization needs a Power Apps app to track patient visit data. The data must be stored in Microsoft Dataverse, and the app should automatically generate a timeline of visits for each patient. Which app type is most suitable?

Which THREE components are part of Microsoft Power Platform? (Choose three.)

A marketing department wants to create a dashboard that shows real-time social media sentiment analysis. Which Power Platform tool should they use?

Your organization uses Power Automate to automate onboarding processes. The flow creates a user in Microsoft Entra ID, assigns licenses, and sends a welcome email. Recently, the flow failed because the 'Create user' action returned 'PrivilegedOperationNotAllowed'. What is the most likely cause?

An organization has multiple Power Platform environments. The security team mandates that all environments must use Microsoft Entra ID conditional access policies to enforce multi-factor authentication. However, one environment hosts a service account that cannot perform interactive logins. What should the administrator do to comply without breaking the service account?

A retail company's Copilot Studio copilot must look up a customer's loyalty points from a proprietary REST API and return the balance in chat. The API requires an API key. Which approach should the maker use to integrate this external system with the copilot?

A healthcare organization uses Power Automate to process patient intake forms. The flow retrieves data from a Microsoft Forms response, creates a record in a Microsoft Dataverse table, and sends a confirmation email. The organization needs to ensure that if the Dataverse record creation fails, the flow retries the operation up to three times before sending an error notification. What should they configure?

A customer support manager wants to deploy a chatbot on the company website to answer common questions about products and services. The chatbot should be able to understand natural language and escalate to a human agent if needed. Which Power Platform component should they use?

A company has multiple Power Platform environments: Development, Test, and Production. They want to ensure that changes to a Power Automate cloud flow are validated before reaching production. Which approach should they use?

A retail company uses Power BI to analyze sales data. They want to allow store managers to view their own store's sales but not other stores. Which Power BI feature should they implement?

A sales team needs a dashboard showing real-time sales data from multiple sources to identify trends. Which Power Platform component is best suited for this?

A company wants to build a custom app for field technicians to log maintenance reports offline and sync when connected. Which Power Platform component should be used?

You are building a canvas app for a field service team. Technicians need to capture customer signatures on a tablet and store the image with the work order record in Dataverse. Which control should you use?

A facilities manager at a university builds a copilot in Microsoft Copilot Studio that answers questions about room booking policies. The source content is a public-facing SharePoint Online site containing policy documents. The manager wants the copilot to answer from those documents and keep them current automatically when editors update the site. What should the manager configure?

A non-profit organization needs to generate weekly donation reports from multiple data sources and share them with stakeholders via email. Which Power Platform tool should they use to create the report?

You are designing a Power Apps model-driven app for a sales team. The app must enforce that a discount field cannot exceed 50% of the total price. Where should you implement this validation?

Which TWO components are part of the Microsoft Power Platform? (Choose two.)

An organization needs to create a form for employees to submit vacation requests. The form should automatically calculate the number of days requested based on the start and end dates. Which type of app should they build?

A business analyst creates a model-driven app using Dataverse. They need to ensure that when a new lead is created, a task is automatically assigned to the sales team. Which component should be used?

You are a Power Platform administrator for Contoso Ltd. The company uses Microsoft Copilot Studio to build a customer support copilot. The copilot has several topics for common issues. Recently, users report that when they ask about "refund policy," the copilot responds with unrelated information about shipping. You review the copilot and find that: - There is a topic called "Refund Policy" with trigger phrases: "refund policy", "return policy", "money back". - There is a topic called "Shipping Information" with trigger phrases: "shipping", "delivery", "refund policy". - Both topics are active and have similar confidence thresholds. - The "Shipping Information" topic was created last week by a new team member. - The "Fallback" topic responds with "I'm sorry, I didn't understand." You need to ensure that when users say "refund policy," the correct topic is triggered. You want to minimize changes to existing configurations. What should you do?

A non-profit organization wants to create a simple app for volunteers to log their hours and submit expenses. The app should be easy to build and require minimal coding. Which Power Platform tool should they use?

A business analyst needs to create a simple canvas app that lets employees submit expense reports. The app must show a form with fields for amount, category, and receipt photo, and save the data to a SharePoint list. The analyst has no programming experience. Which Power Apps feature should the analyst use to build the form quickly?

A company wants to build a Power App that allows sales representatives to capture customer feedback offline on their mobile devices. The feedback includes text, images, and signature. Which feature should be used to handle offline image and signature capture?

A sales team at a manufacturing company needs a mobile app where field representatives can look up customer records, view related orders, and update account details. The company already stores all this data in Microsoft Dataverse with defined relationships and business rules. The team wants to build the app with minimal custom coding and have it automatically respect the Dataverse security roles. Which type of Power Apps app should they create?

A Power Automate maker is building a cloud flow that must read data from an on-premises SQL Server and write results to a SharePoint Online list. The maker needs to understand which components are required to connect to the on-premises data source. Which two components are required? (Choose two.)

You are a business analyst at a logistics company. The operations team uses a Microsoft Excel workbook stored in OneDrive for Business to track daily shipment statuses. They want an email notification sent automatically whenever a shipment's status is updated to 'Delayed' in that workbook. You need to build a Power Automate cloud flow that triggers only on that specific change. Which trigger should you use?

A user wants to create a Power Automate cloud flow that automatically posts a message to a Microsoft Teams channel whenever a new task is added to a Planner plan. Which trigger should the user select to start the flow?

A company uses a model-driven app to manage support tickets. Users want to automate the creation of a follow-up task when a ticket is resolved. Which component should be used?

A company is designing a Power Apps canvas app for inventory management. They want to allow managers to approve or reject requests directly from their mobile devices. Which control should be used to collect the manager's decision?

Refer to the exhibit. A Power Pages site configuration defines a custom table. The site needs to display a list of orders sorted by the total in descending order. What must be done?

A Power Automate maker builds a flow that processes expense reports. The flow uses a 'When an item is created' trigger on a SharePoint list and then an 'Apply to each' loop over the returned items to call an external HTTP endpoint for currency conversion. The maker notices the flow sometimes processes the same expense twice and occasionally misses items. Which action should the maker take to make the flow reliably process each expense exactly once?

A company wants to create a Power Apps app that can be embedded in Microsoft Teams. Which type of Power Apps should they use?

Which THREE of the following are capabilities of Microsoft Copilot in Power Platform?

A maker is creating a copilot in Microsoft Copilot Studio for a facilities team. The copilot must greet users, ask which building they are in, and then route the conversation to a topic that handles maintenance requests. The maker wants to build this conversational flow with minimal effort. Which two actions should the maker perform? (Choose two.)

You create a Power Automate flow that uses AI Builder to process invoices. The flow needs to extract text from PDFs and store it in Dataverse. What is the recommended approach?

A university uses Power Pages to create an alumni portal where graduates can update their contact information, register for events, and make donations. The portal uses Dataverse and allows both authenticated and anonymous access. The university wants to comply with GDPR and allow users to request deletion of their personal data. They need a mechanism for users to submit a deletion request, which then triggers a manual review process before data is deleted. You need to implement this in Power Pages with minimal effort. What should you do?

A company uses a model-driven app built on Microsoft Dataverse to manage customer cases. The support team wants to ensure that when a case is escalated, the system automatically sends an email notification to the assigned manager and updates the case priority. The team does not want to write any code. What should they use to implement this automation?

A customer interacts with a Microsoft Copilot Studio bot and says, "I want to check order status." The bot responds with "Please provide your order number." The customer then types their order number, but the bot does not proceed. Which of the following is the most likely cause?

Your organization uses Power Automate to automate business processes. A flow that runs daily fails intermittently with 'HTTP 429 - Too Many Requests' errors. What should you do to resolve this issue?

A maker is building a canvas app that connects to a Microsoft Dataverse table named Projects. The app includes a gallery that displays project records and a form for editing them. The maker wants to ensure that when a user selects a project in the gallery, the form automatically shows the details of that selected project. Which Power Apps control property should the maker set on the form to bind it to the gallery's selected item?

Refer to the exhibit. A Power Automate environment has two flows. Flow1 triggers on item creation and sends an email then updates the item. Flow2 triggers on email arrival, creates an item, and sends an approval. If an email arrives that triggers Flow2, and Flow2's first action creates an item, will Flow1 also trigger?

A marketing department receives hundreds of leads each day from a web form. A staff member manually copies each lead into a Microsoft Excel workbook and emails a confirmation to the lead. The department wants to eliminate the manual steps and ensure every lead is recorded and acknowledged within minutes. Which Microsoft Power Platform service should they use?

A company wants to automate the approval process for purchase orders. Managers should receive an email with a link to approve or reject. Which Power Platform component is best suited?

Your company has a Power BI dashboard that displays sales data from a SQL Server database hosted on-premises. The dashboard is used by the sales team to monitor daily performance. Recently, the dashboard has been showing stale data. The data is supposed to refresh every night at 2:00 AM. You have confirmed that the SQL Server database is updated with new data each night. However, the Power BI dataset refresh fails. You need to ensure that the dashboard shows up-to-date data every morning. What should you do?

A field technician needs a mobile app that reads the device camera to capture equipment photos and writes each photo together with a work order number to a Microsoft Dataverse table. The technician wants to build it quickly with drag-and-drop controls and no server-side code. Which Power Apps app type fits best?

A Power Automate cloud flow is used to process invoices. It uses an 'Apply to each' action to iterate over line items from a SharePoint list. The flow is taking a long time to complete. Which action should you use to run multiple iterations in parallel and reduce the total run time?

Refer to the exhibit. You are analyzing a Power Automate flow definition. The flow is intended to create a new user record in Dataverse and send an email notification when manually triggered or daily at 8 AM. However, when the flow runs on its schedule, it fails because the trigger output 'name' is empty. What is the most likely cause?

A company uses Power Automate flows that access Microsoft SharePoint and Microsoft Dataverse. They want to prevent data from leaving the organization. What should they configure?

You are a Power Platform administrator. A user reports that a Power Automate flow that connects to SharePoint Online fails intermittently with a '403 Forbidden' error. The flow uses a service principal with application permissions. What is the most likely cause?

A company uses Power Automate to process invoices. A cloud flow is triggered when a new row is added to a Microsoft Dataverse table. The flow must retrieve related customer information from another Dataverse table and then update the invoice row with a calculated risk score. The flow runs but fails at the step that updates the invoice. The error message indicates that the record is currently locked by another process. What is the most likely cause of this failure?

A company wants to create a model-driven app to manage customer cases. The app must include a custom table for cases, a form to enter case details, a view to list open cases, and a dashboard to show case metrics. The company has a Microsoft Dataverse environment. What is the minimum set of components the maker needs to create in the Power Apps maker portal?

Which TWO actions can be performed using Power Automate? (Select TWO.)

A company wants to automate a business process that requires approval from a manager before an expense report is submitted. Which Microsoft Power Platform component should be used?

An organization has multiple Power Platform environments including production, development, and test. They want to ensure that changes made in development are promoted to test and then to production, with approval gates. Which feature should they use?

Which TWO data sources can be directly connected to a Power Apps canvas app without using an on-premises data gateway? (Choose two.)

An organization uses Dataverse as a data source for multiple Power Apps. They notice that records created in one app do not appear in another app until the page is refreshed. Which concept explains this behavior?

Which TWO actions can a Power Platform administrator perform in the Power Platform admin center?

A Power Platform administrator wants to see the capacity usage of all environments in the tenant. Where should they look?

Which TWO of the following scenarios are best suited for Power Automate's cloud flows?

Your company wants to analyze sales data from multiple sources and create interactive dashboards. The solution must be cloud-based and require minimal IT support. Which Power Platform component should you use?

Which THREE components are part of a canvas app's formula language?

Which TWO are best practices for managing Power Platform environments in a large enterprise?

Which TWO of the following are capabilities of Power Apps? (Choose TWO.)

A company wants to build a Power Apps solution that integrates with Microsoft Teams. They want to embed the app directly into a Teams channel. Which type of app should they build?

A Power Automate cloud flow is being built to process expense reports. It will use a manual trigger that accepts a file and a text value, call an approval action, and then post the result to Microsoft Teams. Which two features are available for controlling this flow's behavior? (Choose two.)

A business user wants to build a Power Apps app without writing any code. Which type of app should they create?

Your organization has a Power Apps portal that allows external users to submit support tickets. You need to ensure that only authenticated external users from specific domains can access the portal. What should you configure?

A medium-sized company uses Power Platform to manage its customer service operations. They have a model-driven app built on Dataverse that tracks cases and customer interactions. Recently, the app has been experiencing slow load times when users open a case record. The Dataverse environment is in the same region as the users. The app uses several business rules and calculated fields. The IT team suspects that the issue might be related to the number of components on the form. They want to optimize performance without disabling necessary functionality. The app is used by 50 customer service agents. What should the IT team do to improve form load times?

A user reports that a scheduled flow runs but does not send notifications as expected. The flow is set to run every hour. Which action should the user take first to diagnose the issue?

A support manager at Northwind Traders wants a Copilot Studio copilot to hand off live chats to a human agent when a customer types 'talk to a person'. The organization uses Dynamics 365 Customer Service as its agent workspace. Which TWO actions must be completed to enable this handoff? (Choose two.)

An organization is deploying Power Apps to external customers for a self-service portal. They need to ensure that customer data is isolated from internal employee data. What is the best approach?

Refer to the exhibit. You are designing a Power Automate flow that receives an HTTP request with a JSON body. You use the 'Parse JSON' action with the schema shown. The flow fails when the incoming JSON contains an 'items' array with a product object missing the 'quantity' field. What is the best way to fix this?

A company has a production environment containing a model-driven app used by 400 sales staff. The administrator wants to review who accessed the app in the last 30 days and which users were inactive, without enabling any paid auditing features. Which tool should the administrator use?

Which TWO are valid trigger types in Power Automate?

A global manufacturing company uses Microsoft Power Platform to manage its equipment maintenance processes. The company has over 10,000 maintenance technicians worldwide who use a Power Apps mobile app to report equipment issues and log repairs. The app connects to a common data service (Dataverse) that stores all maintenance records. Recently, the company experienced a data breach where a malicious user exploited a vulnerability in the app to access and delete maintenance records from multiple high-value machines. The security team traced the issue to the app's permissions model: the app was using a single service account with elevated privileges to perform all data operations. The company now wants to redesign the app's security to follow the principle of least privilege while maintaining usability for technicians. The technicians need to view their assigned work orders, create new issue reports, and update the status of their own repairs, but they should not be able to delete records or access records from other regions. Which approach should the company take?

Which THREE of the following are capabilities of model-driven apps? (Choose THREE.)

An organization is using Power Virtual Agents (now Copilot Studio) to create a customer service chatbot. The chatbot must be available only to users inside the organization, not to external customers. What should the administrator do?

A government agency uses Power Platform with strict compliance requirements. They need to retain all audit logs of user activities within Power Platform for at least 7 years. The agency uses Microsoft Purview for compliance and Microsoft Sentinel for security monitoring. The admin needs to ensure that all Power Platform audit events are captured and retained for the required period. What should the admin do?

A support team wants a Power Automate cloud flow that, when a new high-priority support ticket is created in a SharePoint list, notifies the on-call engineer in Microsoft Teams and logs the ticket ID to an Excel workbook stored in OneDrive for Business. The team needs the flow to run without user interaction. Which two actions or features does the flow require to meet these requirements? (Choose two.)

Which THREE of the following are features of Power Automate that help manage and monitor flows?

A Power Platform administrator needs to ensure that all Power Automate cloud flows in a specific environment can only use connectors approved by the security team, and that flows combining a blocked connector with any other connector are prevented from running. Which mechanism should the administrator use?

You are a business analyst at a logistics company. The company uses a SharePoint Online list named 'Shipments' to track packages. You need to create a Power Automate cloud flow that automatically sends an email to the customer whenever a new shipment is added to the list. The email must include the shipment's tracking number and the customer's email address. Which trigger and action should you use?

A small business wants to create a chatbot to answer common customer questions about store hours and return policies. Which Power Platform tool should they use?

A Power Platform administrator is reviewing the capacity of a production environment. The environment has a database size of 2 GB, file storage of 10 GB, and log storage of 1 GB. The tenant has a total of 10 GB of database capacity, 50 GB of file capacity, and 2 GB of log capacity. The administrator notices that the production environment is consuming a disproportionate amount of database capacity. Which action should the administrator take to identify the largest tables in the environment?

Your organization wants to create a public-facing website where customers can submit support requests. The website should be built with minimal custom code and integrate with Dataverse. Which Power Platform component should you use?

You are a Power Automate developer for a large retail company. The company uses a SharePoint Online list named 'SalesOrders' to track orders. Each order has a Status column (choice: New, Processing, Shipped, Delivered). When an order is updated to 'Shipped', a flow should send an email with tracking info to the customer. Additionally, if the order amount exceeds $10,000, a manager must approve the shipment before the email is sent. You create a flow with a trigger 'When an item is modified' and add a condition to check if Status equals 'Shipped'. Inside the condition, you add an approval action. The flow currently sends the approval to the manager for all orders, even those under $10,000. You need to modify the flow so that orders under $10,000 skip the approval and directly send the email. What should you do?

Which THREE actions can a Power Platform administrator perform in the Power Platform admin center to manage environments?

A company is using Microsoft Copilot Studio to build a copilot for employee onboarding. The copilot must authenticate users to provide personalized information. The company uses Azure AD (now Microsoft Entra ID) for identity management. Which authentication method should the administrator configure in Copilot Studio?

A retail chain uses Power Apps for an inventory management app. Employees report that the app loads slowly. What is the most likely cause?

A company uses Microsoft Copilot Studio to build a copilot that helps employees submit IT support tickets. The copilot must collect the user's employee ID, the issue description, and the urgency level before creating a ticket in an external system. The company wants to ensure that the copilot asks for each piece of information in a structured way and validates that the employee ID is a number. What should they use in Copilot Studio?

A healthcare organization uses Power Apps to manage patient intake forms. The app is built on Dataverse and includes a field for medical record number (MRN) that must be unique. The app currently uses a text input, but duplicate MRNs have been entered. What is the best way to enforce uniqueness at the data layer?

A non-profit organization wants to create a public donation page using Power Pages. Donors should be able to enter their information and submit without creating an account. What type of authentication should be configured for the donation page?

A maker builds a canvas app that reads from a SharePoint list containing 50,000 rows. Users report the gallery shows only a subset of records and search results are incomplete. The maker needs the app to return complete results for filter and search operations. What should the maker do?

Which TWO are benefits of using Microsoft Power Platform for business process automation? (Select TWO)

A company uses Power Automate to manage customer support tickets. They want to ensure that when a ticket is escalated, a notification is sent to the support manager. The escalation is indicated by a change in the 'Priority' column of a SharePoint list from 'Normal' to 'High'. Which trigger should they use to detect this change?

A Power Platform administrator needs to provide a team of makers with a shared environment that includes a common set of connectors and a preconfigured Microsoft Dataverse database. The makers should be able to collaborate on apps and flows without affecting other environments. What should the administrator create?

You have a Power Automate flow that sends an email notification when a new file is added to a SharePoint document library. Users report that emails are not being sent for some files. What is the most likely cause?

An organization uses Power Pages to provide a partner portal. Partners must log in using their corporate Microsoft Entra ID credentials. Which authentication provider should be configured in Power Pages?

A company has a copilot built with Microsoft Copilot Studio that includes a topic for checking order status. The topic calls a Power Automate flow to retrieve order details from a SQL database. The flow uses a service account with read access. After deployment, users report that the copilot sometimes responds with order details for the wrong customer. The company wants to ensure that the copilot only returns orders for the authenticated user. What should they do?

A support team's copilot in Microsoft Copilot Studio must collect a caller's order number, validate the format, and then branch to different responses depending on whether the order is domestic or international. The team wants a guided, deterministic conversation rather than generative answers. What should you use?

A Power Automate flow fails with the error 'GatewayTimeout'. The flow uses an on-premises data gateway to connect to a SQL Server database. What is the most likely cause?

A company is using Microsoft Copilot Studio to build a copilot for internal support. They want to ensure the copilot can perform actions such as creating a support ticket and sending a confirmation email. They also want to test the copilot before publishing it to Microsoft Teams. Which TWO actions should they perform? (Choose two.)

A non-profit organization uses Power Platform to manage donor information. The organization wants to ensure that only users in the ‘Donor Managers’ security group can edit records in the ‘Donations’ table. What is the best way to achieve this?

Drag and drop the steps to create a Power Automate flow that sends an email when a new item is added to SharePoint in the correct order.

Your organization has multiple Power Platform environments. You need to ensure that a specific connector (e.g., SQL Server) is blocked in the production environment but allowed in the development environment. What should you configure?

A company wants to use AI to automatically categorize customer support tickets based on their description. Which Power Platform AI capability should they use?

A company uses Power Virtual Agents (now Copilot Studio) to build a customer service chatbot. The bot needs to securely escalate to a live agent when it cannot resolve the issue. The escalation must pass the conversation context to the agent. What should the bot use?

An administrator is setting up a new Power Platform environment for a department. The department requires that all users in the environment use only approved connectors, and that data cannot be shared between the approved connectors and any unapproved connectors. What should the administrator configure?

An app maker wants to add a button in a model-driven app that, when clicked, creates a new record of a custom entity called 'Inspection'. The maker should use which feature?

Match each solution type in Power Platform to its description.

You want to design a Power Automate flow that triggers when a customer submits a support ticket in a Microsoft Dataverse table. Which trigger should you use?

A company is migrating an existing website to Power Pages. The current site has custom URL slugs for each page (e.g., /products/widget). How can Power Pages support custom URL patterns?

Your organization uses Power Virtual Agents (now Copilot Studio) for customer service. You need to ensure that the bot can access customer data from a Dataverse table that contains sensitive information. What is the best approach to secure the data?

A company uses Microsoft Power Platform and wants to enforce data loss prevention (DLP) policies for all environments. The admin needs to block the use of SharePoint connector in all default environments. Which action should the admin take?

A support team wants to launch a copilot that can answer questions about their publicly published product documentation. They have no coding resources and need the copilot to use the documentation pages as its knowledge source. What should they do first in Microsoft Copilot Studio?

Your company is migrating a legacy paper-based expense report process to Power Apps. Employees will submit expenses via a Canvas app. The app must integrate with the corporate travel system to fetch trip details (e.g., dates, destination). The travel system exposes a REST API with OAuth 2.0 authentication. Finance requires that all expense reports over $1,000 receive a second-level approval from a manager. Additionally, the app must be available on mobile devices. Which combination of technologies should you use?

A company uses Microsoft Copilot Studio to create a custom copilot. The copilot needs to access customer data stored in a Dataverse table that contains sensitive information. The compliance team requires that data accessed by the copilot must be audited. What should the admin configure?

You are building a Power Automate flow that automatically creates a calendar event in Outlook when a customer booking is confirmed in a third-party system. The flow uses a trigger that polls the third-party system every 5 minutes. Which type of trigger is this?

A financial analyst needs to run a Power Automate flow that retrieves data from an on-premises SQL Server and writes it to a SharePoint list. The flow must use a data gateway. Which gateway type should be used?

A company wants to automate the process of archiving completed sales orders from a SQL Server database to a SharePoint list every night. Which approach should they use?

A company wants to integrate Power Automate with Microsoft Teams so that when a new task is assigned in Planner, a message is posted in a Teams channel. Which connector should be used?

A human resources manager wants to create a Power Automate cloud flow that runs every Monday at 9:00 AM to remind the team about timesheet submission. The flow should not depend on any external event. Which trigger should the manager use?

A sales team at a manufacturing company needs a mobile-friendly app that shows a product catalog and lets reps submit orders. The team has no developers and wants to build the app quickly by dragging controls onto a blank screen and connecting to an existing SharePoint list. Which type of Power Apps app should the team create?

Match each Power BI component to its description.

Which THREE features are available in Power Pages to customize the user interface?

A global organization wants to standardize expense reporting across subsidiaries using Power Platform. They require integration with Microsoft Entra ID for identity and must ensure data residency compliance. Which TWO capabilities should they use?

You are a Power Platform administrator at Contoso Ltd. The company uses a Power Automate flow that monitors a SharePoint list for new items. When a new item is added, the flow retrieves data from an external CRM system via an HTTP request, then updates a second SharePoint list. Recently, the flow has been failing with a '400 Bad Request' error from the HTTP action. The CRM API endpoint and authentication are correct. The flow works for some items but fails for others. You need to identify the root cause and fix the flow. What should you do?

Refer to the exhibit. The following JSON shows a Power Apps component (canvas app) manifest snippet: { "properties": { "dataSources": [ { "name": "SalesData", "type": "Microsoft Dataverse", "entity": "accounts" } ], "screens": [ { "name": "MainScreen", "controls": [ { "name": "AccountGallery", "type": "Gallery", "items": "Filter(SalesData, status = 'Active')" } ] } ] } } What is the data source for the gallery named AccountGallery?

An administrator manages a Power Automate cloud flow that uses the SharePoint 'When an item is created' trigger. The flow occasionally processes the same item twice, creating duplicate records in a downstream system. The administrator wants to prevent duplicate processing without changing the trigger. What should the administrator configure?

A model-driven app uses a custom button that runs a Power Automate flow to send an email notification. Users report that the button sometimes does not appear on the command bar. The app maker checks the form customizations and confirms the button is configured correctly. What is the most likely cause?

Your Power Automate flow uses an HTTP action to call a REST API. The API returns a JSON array of objects. You need to process each object and create a record in a SQL Server database. Which actions should you use?

Your organization is a multi-national corporation using Microsoft Power Platform. The compliance team requires that all Power Apps apps be auditable: every data modification (create, update, delete) must be logged with the user, timestamp, and old/new values. Additionally, the app must enforce that only users from the same business unit can view each other's records. The app uses Dataverse as the data source. You need to design the solution. Which approach should you take?

The exhibit shows a JSON snippet used to create a Power Platform environment via the Power Platform API. The administrator runs the script but the environment is created with the default language and currency instead of the specified values. What is the most likely reason?

A retail company wants to build a mobile app that allows store employees to scan product barcodes and check inventory levels in real time. The company has no professional developers and wants to minimize coding. Which Power Apps approach should they use?

Which TWO data sources can be directly connected to a canvas app without using an on-premises data gateway?

A company has a legacy on-premises SQL Server database and wants to build a Power BI report that refreshes daily. However, the database is behind a firewall. What should they use to securely access the data?

Northwind Traders uses Power Apps to build a simple help desk ticketing system. The app uses Microsoft Dataverse as the data source. The help desk team wants to ensure that only members of the 'Help Desk Agents' security role can edit tickets, while all employees can view tickets. The app is a model-driven app. The administrator needs to configure the appropriate security. Which two actions should the administrator take? (Choose two.)

A Power Platform administrator is configuring a data loss prevention (DLP) policy for a new environment. The policy must allow the use of the SharePoint and Outlook connectors together, but must prevent the use of the Twitter connector with any other connector. How should the administrator configure the DLP policy?

A team is building a canvas app that must allow users to work with data from multiple sources. The app will use Microsoft Dataverse as the primary data source and also needs to display data from an on-premises SQL Server database. Which two components are required to connect the canvas app to the on-premises SQL Server data? (Choose two.)

A manufacturing company wants to use Power Platform to improve operational efficiency. Which TWO benefits of using Microsoft Power Platform are most relevant?

A company is building a canvas app to track inventory. The app needs to display the current stock level from a SharePoint list and allow users to update quantities via a form. Which connector should be used to read and write data?

Refer to the exhibit. A Power Automate flow definition is shown. The flow is supposed to trigger when a high-importance email with attachments arrives in the inbox, and then send a notification email to support. However, the flow does not trigger for emails that have attachments but are not marked as high importance. What is the most likely reason?

A business analyst wants to create a real-time dashboard showing sales performance from Dynamics 365 Sales data. Which tool should they use?

An administrator needs to ensure that only users from a specific Microsoft Entra ID group can access a Power Platform environment. What should the administrator configure?

An app maker creates a canvas app that uses Microsoft Dataverse as the data source. The app includes a gallery that displays all accounts. The app maker wants to filter the gallery to show only accounts where the 'City' field equals 'Seattle'. Which formula should be used in the Items property of the gallery?

Your organization uses Microsoft Teams for collaboration. You want to create a flow that sends a welcome message to a new member when they are added to a specific team. The flow should be triggered automatically without manual intervention. Which type of flow should you create?

A flow uses a 'When an item is created' trigger for a SharePoint list. The flow needs to access the item's title and the user who created it. Which dynamic values should be used?

Refer to the exhibit. An administrator wants to enforce a mobile app management policy that prevents screen capture in Power Apps. Which Microsoft service should the administrator use to deploy this policy?

A company wants to use Power Platform to streamline its expense reporting process. Which TWO components can be used together to create a complete solution that allows employees to submit expenses, managers to approve them, and finance to analyze trends?

A company is building a copilot with Microsoft Copilot Studio to assist HR with employee inquiries. The copilot must be able to answer questions based on a large set of HR policy documents stored in SharePoint. The company wants to minimize manual topic creation and ensure the copilot can handle a wide range of questions. What should they use?

A non-profit organization wants to track donations and manage volunteers using a single system. They have limited IT staff and budget. Which Power Platform solution is most suitable?

A user reports that a canvas app is loading slowly. The app connects to a large SharePoint list with over 10,000 items. Which change would most improve performance?

A company wants to create a custom app to track inventory in their warehouse. The app needs to integrate with their existing SQL Server database and allow users to scan barcodes to update stock levels. Which type of Power Apps should they use?

A company is building a copilot in Microsoft Copilot Studio to answer employee questions about travel expenses. The copilot must use a published set of internal travel policy documents stored in a SharePoint site as its source of truth, and it must not require employees to write any code. What should the maker configure?

A maker is building a canvas app that will be used by employees to submit expense reports. The app must allow users to enter multiple line items for each expense report, and the maker wants to store the data in Microsoft Dataverse. The maker needs to choose appropriate controls for the app. Which two controls should the maker use to allow users to enter and manage multiple line items? (Choose two.)

A sales team needs an app to track customer interactions. The app should display a list of accounts, and when an account is selected, show related opportunities and contacts. Which type of app is best suited?

An organization needs to create a centralized repository of business data that can be used by Power Apps, Power Automate, and Power BI. Which data storage option is designed for this purpose?

A global organization has multiple geographic regions and needs to comply with data residency requirements. Each region must have its own Power Platform environment with data stored locally. What is the recommended approach to manage these environments?

A company wants to create a public-facing website for customers to submit support tickets, view their ticket history, and update their profile information. Non-authenticated users should only see a welcome page and login option. Which Power Pages feature should be used to control access to pages based on authentication status?

A sales team uses a Canvas app to track leads. Users report that the app loads slowly when accessing on mobile devices. Which component should be optimized to improve performance?

A Power Pages site needs to display a dynamic banner that changes based on the user's language preference. The banner text is stored in multiple languages. Which Power Pages feature should be used to manage the multilingual content?

A user needs to create a Power Automate cloud flow that runs every weekday at 8:00 AM to send a reminder email. Which trigger should the user select?

Which TWO of the following are valid reasons to create multiple Power Platform environments?

Refer to the exhibit. You are troubleshooting a Power Automate flow that fails when trying to access an on-premises SQL Server database. The flow uses the SQL connector. Based on the exhibit, what is the most likely cause of the failure?

Refer to the exhibit. The JSON shows a trigger definition for a Power Automate flow. What will cause the flow to trigger?

An organization has several Power Platform environments used for development and testing. They want to prevent accidental deletion of important data. What strategy should they implement?

A company needs to create a dashboard that shows real-time sales data from a SQL database. Which Microsoft Power Platform tool should be used?

Refer to the exhibit. You see a Power Automate flow definition in JSON. What does this flow do?

A help desk analyst receives a high volume of support emails in a shared Outlook 365 mailbox. The analyst needs to automatically create a task in Microsoft Planner whenever an email is flagged with a specific category called 'Escalation'. The analyst has no coding experience and wants to build the automation with minimal effort. What should the analyst use?

Refer to the exhibit. The JSON describes a Power Apps function. Which call to this function will return a table of records where the 'Status' column equals 'Active'?

A financial services company has a copilot built with Microsoft Copilot Studio that must trigger a Power Automate cloud flow when a customer requests a loan quote. The flow returns a quote amount that the copilot then displays to the customer. The company wants to minimize development effort and keep the solution within the Power Platform. What should the company do?

A support team uses Microsoft Copilot Studio to build a copilot that helps employees reset their passwords. The copilot must ask the employee to choose their department from a list of five departments and then provide a department-specific reset link. Which Copilot Studio feature should the maker use to present the list of departments and capture the employee's selection?

Refer to the exhibit. The JSON represents a Power BI dataset refresh configuration. After deployment, the refresh fails with an error indicating that the data source credentials are missing. Which step must be taken to resolve the issue?

A company has a canvas app that uses a SharePoint list as its data source. The app works fine for most users but a few users report that they cannot submit new items. They receive a generic 'Access denied' error. What is the most likely cause?

Which FIVE of the following are valid connectors in Power Automate? (Choose five.)

Your organization uses Power Automate to integrate with Microsoft 365 services. You need to create a flow that automatically creates a contact in Outlook when a new lead is added to Dynamics 365. The flow should run immediately when the lead is created. Which connector should you use as the trigger?

A small business wants to give its finance team a dedicated space to build apps and flows that only finance team members can access, separate from the default environment used by the rest of the company. The administrator needs to create this isolated workspace. What should the administrator create?

Your team needs to build a custom app that connects to Microsoft 365 and third-party services like Salesforce. Which Power Platform feature enables this?

A business analyst wants to create a Power App without writing code. They need to build a mobile-friendly form for inventory tracking. Which approach should they use?

A support team at Fabrikam uses Microsoft Copilot Studio to build a copilot for handling customer inquiries. They want the copilot to respond to the phrase 'What are your business hours?' with a fixed answer, and also recognize variations like 'When are you open?' and 'What time do you close?'. What should they configure in Copilot Studio?