PL-900 Demonstrate the capabilities of Power Apps Practice Question
A company wants to allow external partners to submit support tickets via a web interface. The data should be stored in Dataverse. Which type of app should they build?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Apps portal
Power Apps portals (now Power Pages) are specifically designed to create external-facing websites that allow external users, such as partners, to interact with Dataverse data through a web interface. Canvas apps and model-driven apps are intended for internal users, while Power Virtual Agents is for chatbots.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Canvas app
Why it's wrong here
Canvas apps are typically for internal users.
- ✗
Power Virtual Agents bot
Why it's wrong here
Chatbots can be used but are not the primary app type for web submission.
- ✗
Model-driven app
Why it's wrong here
Model-driven apps require authentication and are for internal users.
- ✓
Power Apps portal
Why this is correct
Portals provide external access to Dataverse data via web.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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