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PL-900 Practice Question: A Power Pages site needs to integrate a Microsoft…

A Power Pages site needs to integrate a Microsoft Copilot Studio chatbot to answer customer questions. What must be done to add the chatbot to the portal?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Add the Copilot Studio chatbot component to a page and configure it with the bot's details.

The correct approach is to use the built-in Chatbot component in Power Pages. You add it to a page and configure it with the Copilot Studio bot's ID or URL. Option A is incorrect because Liquid code is not needed; the component abstracts the API calls. Option C is incorrect because embedding via iFrame is not the recommended method and may cause functionality issues. Option D is incorrect because the native component is already available; no third-party plugin is required.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Write custom Liquid code to call the Copilot Studio API.

    Why it's wrong here

    Custom code is unnecessary when the chatbot component exists.

  • Add the Copilot Studio chatbot component to a page and configure it with the bot's details.

    Why this is correct

    The chatbot component in Power Pages simplifies integration with Copilot Studio.

  • Embed the chatbot using an iFrame in a web template.

    Why it's wrong here

    Embedding via iFrame in a web template fails because Power Pages does not natively render Copilot Studio chatbot authentication tokens or context through an iFrame; the correct approach uses a dedicated Copilot Studio chatbot component that handles single sign-on with Microsoft Entra ID and portal user context. It is tempting because iFrames are a common method for embedding third-party content, and would be correct for displaying an external web application or static widget that does not require deep integration with the portal’s authentication and session state.

  • Install a third-party chatbot plugin from the Power Platform marketplace.

    Why it's wrong here

    No third-party plugin is needed; the chatbot component is built-in.

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Written by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.