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PL-900 Practice Question: Building a public-facing portal to allow…
A company is building a public-facing portal to allow customers to submit support tickets and track their status. The portal must support anonymous browsing for ticket submission but require authentication to view ticket details. Which Power Pages feature should they use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Page permissions with anonymous and authenticated web roles
Power Pages allows configuring page permissions with web roles to control access. Anonymous users can be allowed to submit tickets, while authenticated users can view ticket details. Option A is wrong because Power Automate flows triggered by page visits are not for access control. Option B is wrong because Microsoft Customer Voice is for surveys. Option C is wrong because Dataverse table permissions control data access at the table level, not page-level access control.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Power Automate flows triggered by page visits
Why it's wrong here
Power Automate flows triggered by page visits are used for automation, not for controlling access to pages.
- ✗
Microsoft Customer Voice
Why it's wrong here
Microsoft Customer Voice is a survey tool, not a feature for page access control.
- ✗
Dataverse table permissions
Why it's wrong here
Dataverse table permissions manage data access within tables, not page-level permissions.
- ✓
Page permissions with anonymous and authenticated web roles
Why this is correct
Page permissions with anonymous and authenticated web roles precisely allow anonymous ticket submission while requiring authentication to view ticket details.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.