easyMultiple Choice
PL-900 Practice Question: Automate a business process that requires…
A company wants to automate a business process that requires approval from a manager before an expense report is submitted. Which Microsoft Power Platform component should be used?
⚠ Common exam trap
Many exam-takers confuse Power Apps (which can build a custom app for expense submission) with Power Automate (which handles the actual approval workflow automation), leading them to choose Power Apps because they think 'building an app' is required for the process.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Automate
Power Automate is the correct component because it is designed to create automated workflows that can include approval steps. In this scenario, a Power Automate flow can be triggered when an expense report is submitted, route the request to the manager for approval, and then proceed with submission only after approval is granted.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Power BI
Why it's wrong here
Power BI visualises and reports on data; it has no workflow engine to trigger, route or track an approval. It is tempting because expense data is often analysed for trends, and would be correct for dashboards reporting approval volumes or spend.
- ✗
Power Apps
Why it's wrong here
Power Apps builds user interfaces and forms; it cannot itself orchestrate a multi-step approval workflow with routing and notifications. It is tempting because the expense report needs a data-entry screen, and would be correct for the front-end form feeding that process.
- ✓
Power Automate
Why this is correct
Power Automate is the workflow engine that enforces the manager approval gate before submission. Its approval connector pauses the flow until the approver responds, satisfying the sequential authorisation constraint that a pure data store or dashboard cannot enforce.
- ✗
Power Virtual Agents
Why it's wrong here
Power Virtual Agents creates conversational chatbots for handling user queries; it cannot enforce a manager approval gate before submission. It is tempting because employees could chat about expenses, and would be correct for answering policy questions rather than routing approvals.
Go deeper
Related to this question
About these practice questions
One of 701 original PL-900 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.