PL-900 Practice Question: Describe the business value of Microsoft Power Platform
A manufacturing company wants to give its shop-floor supervisors a way to report equipment issues from a tablet, with no coding. The solution must work on a touch screen and use a SharePoint list as the data source. Which Power Platform service should the company use?
⚠ Common exam trap
The trap here is assuming that any Power Platform tool can collect structured data, when only Power Apps is built for creating a touch-friendly data entry app on SharePoint.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Apps
The requirement is a no-code app for tablet data entry, and Power Apps is the Power Platform service designed for building such apps. It connects natively to SharePoint lists and supports touch controls, letting supervisors submit equipment issues directly. The other services handle automation, analytics, or conversational bots, none of which provide the required form-based data capture experience.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Power Automate
Why it's wrong here
Power Automate is used to create automated workflows between services and apps. It can trigger actions when a SharePoint item is created, but it does not provide a touch-screen user interface for supervisors to enter equipment issues. The scenario requires a data entry experience, which is the role of an app, not a flow.
- ✗
Power BI
Why it's wrong here
Power BI is a business analytics service that visualizes data and creates reports and dashboards. It is read-oriented and does not offer a form-based data entry app for shop-floor supervisors to report equipment issues. While it could display issue trends, it cannot serve as the primary solution for capturing the reports themselves.
- ✓
Power Apps
Why this is correct
Power Apps is the low-code application development service in the Microsoft Power Platform. It provides a canvas app designer where makers can drag controls, connect directly to a SharePoint list, and publish a touch-friendly app to tablets. This directly satisfies the requirement of a no-code, touch-screen issue reporting solution backed by SharePoint data.
- ✗
Power Virtual Agents
Why it's wrong here
Power Virtual Agents lets you build chatbots that respond to user questions. A bot could theoretically collect an issue description, but it is not designed to present a structured, touch-friendly form with fields bound to a SharePoint list. The scenario calls for a purpose-built app experience, which is not the chatbot's strength.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official Microsoft exam blueprint
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