PL-900 Practice Question: Demonstrate the capabilities of Power Automate
You want to design a Power Automate flow that triggers when a customer submits a support ticket in a Microsoft Dataverse table. Which trigger should you use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
When a row is added, modified or deleted (Dataverse)
The trigger 'When a row is added, modified or deleted' in Dataverse is used when a support ticket is submitted in a Dataverse table. Option A is incorrect because the Forms trigger is for form responses, not Dataverse tables. Option B is incorrect because the Outlook email trigger is for incoming emails. Option C is incorrect because the SharePoint trigger is for items in a SharePoint list.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
When a new response is submitted (Forms)
Why it's wrong here
Incorrect: Forms trigger is for Microsoft Forms.
- ✗
When a new email arrives (Outlook)
Why it's wrong here
Incorrect: Email trigger is not for Dataverse.
- ✗
When an item is created (SharePoint)
Why it's wrong here
Incorrect: This is for SharePoint, not Dataverse.
- ✓
When a row is added, modified or deleted (Dataverse)
Why this is correct
Correct: Dataverse uses row-level triggers.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.