PL-900 Practice Question: Describe the business value of Microsoft Power Platform
Your organization wants to create a public-facing website where customers can submit support requests. The website should be built with minimal custom code and integrate with Dataverse. Which Power Platform component should you use?
⚠ Common exam trap
A common mix-up: candidates confuse Power Apps (which also uses Dataverse) with Power Pages, not realizing that Power Apps requires user authentication and is not designed for anonymous public-facing websites, whereas Power Pages is explicitly built for external portals.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Pages
Power Pages is the correct choice because it is a low-code, secure, enterprise-grade platform for creating public-facing websites that integrate directly with Dataverse. It enables external customers to submit support requests without custom code, leveraging built-in authentication, form components, and Dataverse data binding.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Power Pages
Why this is correct
Power Pages is a low-code solution for building external-facing websites.
- ✗
Power BI
Why it's wrong here
Power BI is for dashboards, not websites.
- ✗
Power Apps
Why it's wrong here
Power Apps is typically for internal use, not public-facing websites.
- ✗
Power Automate
Why it's wrong here
Power Automate is for automation, not website creation.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.