Describe the business value of Microsoft Power Platform

A sales manager wants to track leads and opportunities without custom development. Which Power Platform component should they use?

A sales team uses a SharePoint list to track leads. They want to automatically send an email notification when a lead's status changes to 'Closed Won'. Which Power Platform component should they use?

A nonprofit organization wants to create a public website to accept donations without writing code. Which Power Platform component should they use?

Your organization uses Microsoft Copilot Studio to create a chatbot that answers HR questions. What is the primary business value of this approach?

A small marketing team wants to automate the process of capturing leads from their website into a Dataverse table. Currently, the website sends an email notification when a lead submits a form, and a team member manually enters the data into a Power Apps app. The team wants to eliminate manual data entry. They also want to automatically send a confirmation email to the lead and create a task in Microsoft To Do for the sales representative to follow up. You need to recommend a Power Platform solution. What should you do?

An organization uses Power Automate to process invoices from email attachments. Some invoices are processed incorrectly because the flow fails to parse PDFs with non-standard layouts. What should the administrator do to improve accuracy?

A retail company uses Power BI to monitor sales performance. They notice that the report data refreshes only once daily, but business users need near-real-time insights. What should they recommend?

Which TWO benefits does using Microsoft Power Platform provide to an organization?

A hospital uses Power BI to monitor patient wait times. The data source is an on-premises SQL Server database. To ensure real-time reporting, what should the hospital deploy?

A company wants to build a custom copilot for internal IT support. The copilot should answer common questions and escalate to a human agent if needed. Which component should they use?

Which THREE capabilities are provided by Microsoft Dataverse? (Select three.)

An organization wants to empower employees to create simple automated workflows without writing code. Which Power Platform service should they use?

Which TWO are common use cases for Power Automate?

A non-profit organization wants to digitize its volunteer sign-up process. They need a solution that can be built quickly without custom code. Which Microsoft Power Platform component should they use?

An organization wants to enforce that all Power Apps in their tenant use only approved connectors and cannot connect to unmanaged data sources. What should they configure?

A small business wants to create a custom app to track inventory without hiring developers. Which Microsoft Power Platform tool should they use?

A global organization uses Power Platform with Microsoft Dataverse as the data source. They need to ensure that users in different regions only see data relevant to their region. What should they implement?

Which TWO are benefits of using Power BI for business analytics? (Select two.)

An insurance company wants to automate claims processing. They receive claims via email attachments (PDFs) and need to extract key information (policy number, date, amount) and enter it into a Dataverse table. Then, a workflow should evaluate the claim amount: if under $5000, auto-approve and notify the customer; if over $5000, assign to a human adjuster. The solution must be low-code and use AI where beneficial. Which combination should they use?

Which TWO of the following are benefits of using Microsoft Power Platform for citizen developers? (Select two.)

Refer to the exhibit. A developer created a Power Automate flow based on the JSON. The flow is not updating the item status even when the manager approves. What is the most likely reason?

A healthcare organization is deploying Power Apps for patient intake. They must ensure that the app complies with HIPAA regulations. Which feature should they use to protect patient data at rest?

A sales team needs to create a custom app to track leads and manage follow-ups, but they have no coding experience. Which Power Platform tool should they use?

A company uses Power BI to analyze customer feedback from surveys. The data is stored in Excel on SharePoint. They want to refresh the report daily without manual intervention. Which feature should they use?

A company wants to automatically send a welcome email to new customers when they submit a form on the company website. Which Power Platform tool should be used?

Which THREE capabilities does Microsoft Power Platform include to help organizations achieve digital transformation?

Which TWO are benefits of using Microsoft Power Platform for business process automation?

Which THREE of the following are capabilities of AI Builder within Power Platform? (Select three.)

A company uses Power Virtual Agents (now Copilot Studio) to handle customer inquiries. They want to escalate complex issues to a human agent when the bot cannot resolve them. What should they configure?

You are designing a solution to automatically send a welcome email to new employees after their record is created in a Dataverse table. The solution must use a Microsoft Power Platform component. Which component should you use?

Refer to the exhibit. You see a Power BI DAX measure. What does this measure calculate?

A non-profit organization uses Microsoft 365 but has no IT staff. They want to create a simple app to track volunteer hours and automatically send reminders to volunteers who haven't logged hours in a week. They also need a dashboard to view total hours by project. Which combination of Power Platform tools should they use?

A company uses Dynamics 365 Sales and wants to automatically send a follow-up email to a customer when an opportunity is marked 'Closed Won'. They need a solution that requires no custom code. What should they use?

A non-profit organization wants to automate donation receipt emails and track donor engagement. Which Microsoft Power Platform tool should they use?

A retail company wants to analyze sales data from multiple stores and create interactive reports for regional managers. Which Power Platform component should they use?

A company's Power Platform environment has a Dataverse table with a business rule that sets the 'Status' field to 'Expired' when 'EndDate' is in the past. However, the rule does not apply retroactively. How can the administrator enforce the rule for existing records?

Refer to the exhibit. A Power Automate flow uses the 'Microsoft Forms' connector with this output. Which AI Builder model should be used to categorize this feedback as 'AppFeedback'?

In a Power Apps canvas app, the App.OnStart property contains the code above. The LookUp function returns blank for a user who exists in the Roles data source. What is the most likely cause?

Refer to the exhibit. You see a configuration snippet for a Microsoft Copilot Studio bot. What is the purpose of 'triggerPhrases'?

A company wants to enable its field service technicians to access customer records and update work orders from their mobile devices offline. Which Power Platform solution should they implement?

A global company has multiple Power Platform environments (Dev, Test, Prod) and uses Application Lifecycle Management (ALM) with solutions. The administrator needs to ensure that only tested solutions are deployed to production. What is the recommended approach?

Your organization has a Power Apps app that uses the Microsoft Dataverse connector. Users report that the app loads slowly. You review the app and find that it loads all records from a large table (over 500,000 rows) into a gallery. What is the best action to improve performance?

A company is evaluating the Microsoft Power Platform to streamline its operations. The IT director wants to understand which components are considered part of the Power Platform and provide specific capabilities. (Choose two.)

A manufacturing company uses Power Apps to track inventory. They want to add a feature that automatically reorders stock when levels fall below a threshold. The solution must be low-code. Which Power Platform component should be integrated with Power Apps?

A small business wants to automate sending a welcome email when a new customer is added to a CRM system. Which Power Platform service should they use?

A company has a Power Apps portal for external partners to submit support tickets. Partners report that they cannot see the tickets they created. The portal uses Dataverse. What is the most likely cause?

Which TWO of the following are best practices for managing Power Platform environments in an enterprise? (Choose two.)

A non-technical employee wants to create a simple chatbot to answer common HR questions. Which Power Platform component should they use?

A healthcare provider needs to ensure that only authorized users can access patient data in a Power Apps app. The app uses Dataverse. What should the administrator configure?

A logistics company wants to improve its operations by using Microsoft Power Platform capabilities. The IT director asks which capabilities are provided by the Power Platform to enable business users to build solutions with less coding. (Choose two.)

Your company wants to create a chatbot that can answer employee questions about IT policies and escalate complex issues to a human agent. The chatbot should be built with minimal custom code. Which two Microsoft Power Platform components should you combine?

An organization is using Microsoft Power Platform to build a compliance solution. They need to ensure that sensitive data in Dataverse is encrypted at rest and that access is audited. Which feature should they enable?

A manager needs to quickly analyze sales data from multiple sources and share interactive dashboards with the team. Which Power Platform tool should they use?

A financial services firm is evaluating Microsoft Power Platform to reduce manual work in its loan processing department. The IT governance team wants to understand which capabilities are native to the platform itself, rather than requiring separate third-party tools. Which two capabilities are provided by Microsoft Power Platform? (Choose two.)

A healthcare organization wants to automate patient appointment reminders and allow patients to ask common questions such as clinic hours and preparation instructions. The organization prefers a low-code approach and wants the chatbot to use existing knowledge articles. Which Power Platform service should the organization use?

Which TWO statements accurately describe the business value of Microsoft Power Platform?

A company wants to empower its field service technicians to report issues and submit photos from their mobile devices without writing any code. Which Microsoft Power Platform capability should they use?

Refer to the exhibit. A Power Automate cloud flow is configured to move files in a SharePoint document library based on approval status. The flow triggers when a file is created in the 'Pending' folder. However, when a file is uploaded to the 'Pending' folder, the flow does not trigger. What is the most likely cause?

A sales team wants to track customer interactions and automate follow-up emails without custom development. What Microsoft Power Platform component should they use?

Which FOUR of the following are core components of Microsoft Power Platform?

A retail chain uses Power BI to analyze sales data from multiple stores. They want to enable store managers to see only their store's data. What feature should they use?

A company wants to automate the approval process for purchase orders. Which Power Platform component should they use?

A user wants to build a chatbot to answer common IT support questions, such as password reset and software installation steps. Which Power Platform tool should they use?

Which THREE of the following are core components of Microsoft Power Platform? (Select three.)

Which TWO of the following are benefits of using Microsoft Power Platform for business process automation? (Choose two.)

Which TWO scenarios are appropriate for using Power Automate? (Choose two.)

A global professional services firm has business units in several countries. Each unit wants to build its own Power Platform solutions, but the central IT team must ensure that data cannot flow between certain regions and that makers only use approved connectors. The firm also wants to standardize reusable components and monitor usage across all units. Which combination of Power Platform governance features should the firm implement?

A company uses Power BI to visualize sales data from Dynamics 365. The sales team needs to see real-time updates when a deal is closed. Which Power Platform component should be used to trigger a notification when a deal is won?

A real estate agency wants to provide a portal where tenants can submit maintenance requests online. The portal should allow tenants to track the status of their requests. The agency staff should be able to update the status and assign work orders to contractors. The agency uses Microsoft 365 and has Power Platform licenses. What should they use?

A healthcare organization wants to build a chatbot that answers common patient questions about clinic hours, insurance accepted, and appointment preparation. The bot must be embeddable on the organization's website and support escalation to a live agent when it cannot answer. The organization has no AI development team. Which Microsoft Power Platform service should they use?

Which THREE of the following are capabilities of AI Builder within Power Platform? (Choose three.)

A government agency needs to modernize a paper-based permit approval process. The solution must enforce strict access control, provide an audit trail, and allow citizens to submit applications online. The agency uses Microsoft 365 and has a Power Platform license. Which approach should they take?

A company wants to enable employees to ask questions about HR policies using a conversational interface. The system should be built with minimal code. Which Power Platform capability should they use?

A company is evaluating the business value of Microsoft Power Platform. They want to understand which capabilities are provided by the platform to support digital transformation. Which two benefits are core value propositions of Microsoft Power Platform? (Choose two.)

A financial services firm wants to give its analysts a single, governed place to store business data that can be used across Power Apps, Power Automate, and Power BI. The firm needs built-in security roles, business rules, and the ability to model relationships between tables. Which Microsoft Power Platform component should they use?

A company wants to provide a self-service portal where customers can check their order status. Which Power Platform tool is best suited for this?

You need to design a solution that sends a notification to a manager when an employee submits a time-off request in a SharePoint list. Which Power Platform component should you use?

A retail company uses Power Platform to manage customer feedback. They want to analyze sentiment and trigger alerts for negative reviews. Which THREE components should they use together?

A large enterprise needs to enforce that data from a Power App connected to Salesforce cannot be shared with a connector that connects to a non-approved cloud service. What should they configure?

A regional logistics company wants to modernize its shipment tracking without hiring additional software developers. The company needs a low-code platform that lets business analysts build a mobile app for drivers to update delivery status, connect that app to a cloud data source, and add automated notifications when a delivery is delayed. Which Microsoft offering should the company adopt?

A marketing team needs to analyze customer feedback from surveys and social media. They want to use AI to extract sentiment and key topics. Which capability should they use?

Refer to the exhibit. You are reviewing an ARM template that creates a Power Platform environment. The deployment fails with an error stating that the 'Microsoft.PowerApps/environments' resource type is not supported in the current subscription. What is the most likely reason?

A sales team wants to automate follow-up emails after a lead is created in Dynamics 365 Sales. Which Power Platform component should they use?

Your company wants to use AI to analyze customer feedback from surveys and identify common themes. The solution should be built using Microsoft Power Platform. Which capability should you use?

An organization uses Power Automate to approve expense reports. Managers want to approve via Microsoft Teams. Which connector should be used?

A sales team uses Power BI dashboards to track quarterly revenue. They notice that the data in the dashboard is not updating as expected. The data source is a SharePoint list. What should the administrator check first?

Refer to the exhibit. A Power Automate flow runs hourly to retrieve new accounts from Dataverse. However, it sometimes misses records created at the exact hour boundary. What is the most likely reason?

Which TWO benefits does Power Platform offer to organizations? (Choose two.)

A company wants to build a custom app that allows field technicians to view and update work orders on their mobile devices, with data stored in Dataverse. Which approach minimizes development effort?

Which Power Platform component can be used to create and deploy a chatbot?

A financial services firm wants to automate a monthly approval process. When a department submits a request in a SharePoint list, the request must be routed to the correct approver based on the department name, and the approver must respond by email. The company wants to minimize custom development. Which Power Platform service should the firm use?

A marketing team wants to create a mobile app that allows field representatives to quickly log customer visits, capture photos, and view recent interactions. The team has limited coding experience and wants to use a drag-and-drop interface. Which Power Platform component should they use?

Which TWO are examples of using AI Builder within Power Platform? (Select TWO)

A company uses Power Apps for a field service app. They notice that the app loads slowly when users access it on mobile devices. What is the most likely cause?

A non-profit organization wants to automate the process of sending thank-you emails to donors after a donation is recorded in a SharePoint list. Which Power Platform tool should they use?

A mid-sized logistics company wants to give its drivers a mobile app to log delivery confirmations and capture customer signatures. The company has no professional developers and wants to build the app quickly using a drag-and-drop interface. Which Microsoft Power Platform service should they use?

A retail chain uses Power BI to analyze sales data from multiple stores. The data is stored in an Azure SQL Database. The company wants to give store managers access to a dashboard that shows their store's sales compared to the company average. However, store managers should not see other stores' data. The company also wants to automate the process of sending a weekly sales report to regional managers via email. The regional managers need to see aggregated data for their region. You need to implement a solution using Power Platform components. What should you do?

A mid-sized logistics company wants to replace its manual, paper-based expense approval process with a digital workflow. The IT team wants to minimize custom development and leverage built-in connectors to services like Outlook, SharePoint, and Dynamics 365. Which Power Platform component should they use to automate the approval process?

Drag and drop the steps to configure a Power Virtual Agents chatbot in the correct order.

A manufacturing company wants to give shop-floor supervisors a way to report equipment issues from a tablet. Supervisors are not programmers, and the company wants the solution to use a governed data service with role-based security so that only authorized staff can view sensitive maintenance records. Which Power Platform component should the company use to build the issue-reporting app?

A financial services firm wants to ensure that its Power Platform solutions comply with industry regulations. They need to monitor which users are creating apps, enforce data loss prevention policies, and manage environments. Which Power Platform capability should they use?

A manufacturing company wants to give its shop-floor supervisors a way to report equipment issues from a tablet, with no coding. The solution must work on a touch screen and use a SharePoint list as the data source. Which Power Platform service should the company use?

A retail company wants to reduce the time store managers spend on manual inventory reporting. Currently, managers use paper forms and email to submit daily stock counts, which then need to be manually entered into a central system. This process is error-prone and delays replenishment. The company wants a solution that automates data entry, provides real-time dashboards, and allows managers to submit reports from their phones without installing any software on the phones. Which combination of Microsoft Power Platform tools should the company use?

A small retail chain wants to analyze sales data from its point-of-sale system and create interactive dashboards that show trends by store and product category. The company has business analysts who are familiar with Excel but not with programming. Which Power Platform service should the company use?

Your organization wants to allow employees to submit help desk tickets through a mobile app. The solution must be low-code and integrate with Microsoft Teams. Which Microsoft Power Platform component should you use?

A company wants to reduce manual data entry by automatically extracting information from invoices and updating a SharePoint list. Which combination of Power Platform components should they use?

A marketing department wants to create a custom portal where external partners can submit project proposals and track their status. Which Power Platform product should they use?

A company has a legacy on-premises SQL Server database and wants to integrate it with a Power App without moving data to the cloud. Which connector should they use?

A sales team wants to quickly create a mobile app to track customer visits without writing code. Which Microsoft Power Platform component should they use?

Refer to the exhibit. A Power BI dashboard is configured with the shown data sources. The dashboard fails to refresh automatically. What is the most likely cause?

A hospital wants to build a chatbot that answers patients' frequently asked questions about visiting hours, parking, and insurance, and then hands off to a live agent when the bot cannot answer. The hospital wants to minimize development effort and integrate with its existing website. Which Power Platform service should the hospital use?

A company uses Power Automate to process purchase orders. After a recent update, the flow fails intermittently with a '429 Too Many Requests' error. What is the most likely cause?

A small business owner wants to create a customer loyalty program. They want customers to earn points for purchases and redeem them for discounts. The owner has no coding experience and a limited budget. They need a mobile-friendly app for customers to check points and a backend to manage points and redemptions. What should they use?

A sales team wants to automate lead assignment based on region without writing code. Which Microsoft Power Platform component should they use?

A regional health clinic chain wants to reduce the time staff spend manually copying patient intake details from paper forms into its electronic records system. The IT team has no developers available and wants a solution that non-technical clinical staff can build and maintain themselves. The solution must capture the form data, store it in a structured cloud table, and notify the records team automatically. Which combination of Power Platform services should the clinic use?

A financial services firm needs to create a compliance dashboard for regulators. The dashboard must display real-time data from multiple sources, including on-premises SQL Server and Dataverse. The firm requires interactive visualizations and the ability to drill down to transaction details. They also need to ensure that sensitive data is masked for certain users. Which Power Platform components should they use?

A nonprofit organization needs to track donations and volunteers using a custom app without writing code. Which Power Platform tool should they use?

An organization plans to deploy a Power Platform solution that uses Dataverse as the data source. They need to ensure that users can only see records from their own department. What should they implement?

Which TWO of the following are benefits of using Microsoft Power Platform for business users?

Refer to the exhibit. A Power Apps app uses Dataverse with the defined table and roles. An employee reports that they can see all assets in the app, but they should only see assets assigned to them. What is the most likely reason?

Which THREE components are part of Microsoft Power Platform? (Choose three.)

A marketing department wants to create a dashboard that shows real-time social media sentiment analysis. Which Power Platform tool should they use?

A customer support manager wants to deploy a chatbot on the company website to answer common questions about products and services. The chatbot should be able to understand natural language and escalate to a human agent if needed. Which Power Platform component should they use?

A company has multiple Power Platform environments: Development, Test, and Production. They want to ensure that changes to a Power Automate cloud flow are validated before reaching production. Which approach should they use?

A retail company uses Power BI to analyze sales data. They want to allow store managers to view their own store's sales but not other stores. Which Power BI feature should they implement?

A sales team needs a dashboard showing real-time sales data from multiple sources to identify trends. Which Power Platform component is best suited for this?

A company wants to build a custom app for field technicians to log maintenance reports offline and sync when connected. Which Power Platform component should be used?

A non-profit organization needs to generate weekly donation reports from multiple data sources and share them with stakeholders via email. Which Power Platform tool should they use to create the report?

A non-profit organization wants to create a simple app for volunteers to log their hours and submit expenses. The app should be easy to build and require minimal coding. Which Power Platform tool should they use?

Which THREE of the following are capabilities of Microsoft Copilot in Power Platform?

Refer to the exhibit. A Power Automate environment has two flows. Flow1 triggers on item creation and sends an email then updates the item. Flow2 triggers on email arrival, creates an item, and sends an approval. If an email arrives that triggers Flow2, and Flow2's first action creates an item, will Flow1 also trigger?

A marketing department receives hundreds of leads each day from a web form. A staff member manually copies each lead into a Microsoft Excel workbook and emails a confirmation to the lead. The department wants to eliminate the manual steps and ensure every lead is recorded and acknowledged within minutes. Which Microsoft Power Platform service should they use?

A company wants to automate the approval process for purchase orders. Managers should receive an email with a link to approve or reject. Which Power Platform component is best suited?

Your company has a Power BI dashboard that displays sales data from a SQL Server database hosted on-premises. The dashboard is used by the sales team to monitor daily performance. Recently, the dashboard has been showing stale data. The data is supposed to refresh every night at 2:00 AM. You have confirmed that the SQL Server database is updated with new data each night. However, the Power BI dataset refresh fails. You need to ensure that the dashboard shows up-to-date data every morning. What should you do?

Refer to the exhibit. You are analyzing a Power Automate flow definition. The flow is intended to create a new user record in Dataverse and send an email notification when manually triggered or daily at 8 AM. However, when the flow runs on its schedule, it fails because the trigger output 'name' is empty. What is the most likely cause?

You are a Power Platform administrator. A user reports that a Power Automate flow that connects to SharePoint Online fails intermittently with a '403 Forbidden' error. The flow uses a service principal with application permissions. What is the most likely cause?

Which TWO of the following scenarios are best suited for Power Automate's cloud flows?

Your company wants to analyze sales data from multiple sources and create interactive dashboards. The solution must be cloud-based and require minimal IT support. Which Power Platform component should you use?

An organization is deploying Power Apps to external customers for a self-service portal. They need to ensure that customer data is isolated from internal employee data. What is the best approach?

A global manufacturing company uses Microsoft Power Platform to manage its equipment maintenance processes. The company has over 10,000 maintenance technicians worldwide who use a Power Apps mobile app to report equipment issues and log repairs. The app connects to a common data service (Dataverse) that stores all maintenance records. Recently, the company experienced a data breach where a malicious user exploited a vulnerability in the app to access and delete maintenance records from multiple high-value machines. The security team traced the issue to the app's permissions model: the app was using a single service account with elevated privileges to perform all data operations. The company now wants to redesign the app's security to follow the principle of least privilege while maintaining usability for technicians. The technicians need to view their assigned work orders, create new issue reports, and update the status of their own repairs, but they should not be able to delete records or access records from other regions. Which approach should the company take?

A small business wants to create a chatbot to answer common customer questions about store hours and return policies. Which Power Platform tool should they use?

Your organization wants to create a public-facing website where customers can submit support requests. The website should be built with minimal custom code and integrate with Dataverse. Which Power Platform component should you use?

A retail chain uses Power Apps for an inventory management app. Employees report that the app loads slowly. What is the most likely cause?

A healthcare organization uses Power Apps to manage patient intake forms. The app is built on Dataverse and includes a field for medical record number (MRN) that must be unique. The app currently uses a text input, but duplicate MRNs have been entered. What is the best way to enforce uniqueness at the data layer?

Which TWO are benefits of using Microsoft Power Platform for business process automation? (Select TWO)

A company wants to use AI to automatically categorize customer support tickets based on their description. Which Power Platform AI capability should they use?

A global organization wants to standardize expense reporting across subsidiaries using Power Platform. They require integration with Microsoft Entra ID for identity and must ensure data residency compliance. Which TWO capabilities should they use?

A company has a legacy on-premises SQL Server database and wants to build a Power BI report that refreshes daily. However, the database is behind a firewall. What should they use to securely access the data?

A manufacturing company wants to use Power Platform to improve operational efficiency. Which TWO benefits of using Microsoft Power Platform are most relevant?

A business analyst wants to create a real-time dashboard showing sales performance from Dynamics 365 Sales data. Which tool should they use?

A company wants to use Power Platform to streamline its expense reporting process. Which TWO components can be used together to create a complete solution that allows employees to submit expenses, managers to approve them, and finance to analyze trends?

A non-profit organization wants to track donations and manage volunteers using a single system. They have limited IT staff and budget. Which Power Platform solution is most suitable?

An organization needs to create a centralized repository of business data that can be used by Power Apps, Power Automate, and Power BI. Which data storage option is designed for this purpose?

Refer to the exhibit. You are troubleshooting a Power Automate flow that fails when trying to access an on-premises SQL Server database. The flow uses the SQL connector. Based on the exhibit, what is the most likely cause of the failure?

Refer to the exhibit. You see a Power Automate flow definition in JSON. What does this flow do?

Your team needs to build a custom app that connects to Microsoft 365 and third-party services like Salesforce. Which Power Platform feature enables this?