PL-900 Practice Question: Describe the business value of Microsoft Power Platform
A marketing team needs to analyze customer feedback from surveys and social media. They want to use AI to extract sentiment and key topics. Which capability should they use?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
AI Builder
AI Builder includes sentiment analysis and key phrase extraction models. Power Automate can orchestrate but needs AI Builder for the AI. Power BI and Copilot Studio are not the primary tools for this custom AI task.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Microsoft Copilot Studio
Why it's wrong here
Copilot Studio is for conversational AI, not for batch sentiment analysis.
- ✗
Power BI natural language queries
Why it's wrong here
Power BI Q&A uses natural language but does not analyze sentiment from text.
- ✗
Power Automate
Why it's wrong here
Power Automate can use AI Builder but is not the AI capability itself.
- ✓
AI Builder
Why this is correct
AI Builder provides prebuilt models for sentiment analysis and key phrase extraction.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.