PL-900 Practice Question: Manage the Microsoft Power Platform environment
A company wants to use Microsoft Copilot Studio to build a chatbot that helps employees reset their passwords. Which TWO components are required? (Choose two.)
⚠ Common exam trap
Candidates often think AI Builder is required for natural language processing, but Copilot Studio has built-in NLU, making AI Builder unnecessary for this scenario.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Automate to connect to the password reset system
Power Automate is required to create a flow that connects the chatbot to the password reset system, enabling automated execution of the reset process. Without this integration, the chatbot cannot perform the backend action of resetting the password.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Power Automate to connect to the password reset system
Why this is correct
Automation is needed to perform the reset.
- ✗
Power Virtual Agents (classic)
Why it's wrong here
Copilot Studio is the current product.
- ✓
Microsoft Copilot Studio to build and deploy the chatbot
Why this is correct
This is the primary tool for creating chatbots.
- ✗
Power Apps to create the user interface
Why it's wrong here
Copilot Studio provides the interface.
- ✗
AI Builder to process natural language
Why it's wrong here
Copilot Studio includes built-in NLP.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.