PL-900 Practice Question: Describe the business value of Microsoft Power Platform
A sales team wants to quickly create a mobile app to track customer visits without writing code. Which Microsoft Power Platform component should they use?
⚠ Common exam trap
Many exam-takers confuse Power Automate with Power Apps because both are low-code tools, but Power Automate is for automating workflows (e.g., sending an email after a visit), not for building the app interface itself.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Power Apps
Power Apps is the correct choice because it enables users to build custom mobile apps with a low-code or no-code approach, specifically designed for creating data-driven applications like a customer visit tracker. The sales team can connect to data sources (e.g., Dataverse, SharePoint, or Excel) and design a mobile-friendly interface without writing any code, making it ideal for quickly tracking customer visits.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Power Automate
Why it's wrong here
Power Automate is for automating workflows, not building apps.
- ✗
Power Virtual Agents
Why it's wrong here
Power Virtual Agents is for creating chatbots.
- ✓
Power Apps
Why this is correct
Power Apps enables rapid, low-code app creation for mobile and web.
- ✗
Power BI
Why it's wrong here
Power BI is for data visualization and analytics.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.