PL-900 Demonstrate the capabilities of Power Apps Practice Question
Northwind Traders uses Power Apps to build a simple help desk ticketing system. The app uses Microsoft Dataverse as the data source. The help desk team wants to ensure that only members of the 'Help Desk Agents' security role can edit tickets, while all employees can view tickets. The app is a model-driven app. The administrator needs to configure the appropriate security. Which two actions should the administrator take? (Choose two.)
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Assign the 'Help Desk Agents' security role to the help desk team
To achieve the desired security, the administrator should assign the 'Help Desk Agents' security role to the help desk team (option C) and ensure the 'Employees' security role has read privilege on the ticket table (option E). Option A is incorrect because creating a new table does not control permissions. Option B is incorrect because business rules do not manage security. Option D is incorrect because sharing the app does not grant data-level permissions.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Create a new Dataverse table for ticket views
Why it's wrong here
Creating a new Dataverse table does not control permissions.
- ✗
Create a business rule to restrict editing to certain users
Why it's wrong here
Business rules do not manage security; they enforce business logic.
- ✓
Assign the 'Help Desk Agents' security role to the help desk team
Why this is correct
Assigning the 'Help Desk Agents' role grants agents edit permissions.
- ✗
Share the app with all employees using the Power Apps sharing feature
Why it's wrong here
Sharing the app does not grant data-level permissions.
- ✓
Ensure the 'Employees' security role has read privilege on the ticket table
Why this is correct
Granting read privilege to the 'Employees' role allows view access for all employees.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.