PL-900 Practice Question: Demonstrate the capabilities of Power Automate
You have a Power Automate flow that sends a notification to a Teams channel when a high-priority ticket is created in Dynamics 365. The flow works correctly for most tickets, but occasionally a ticket is missed. Upon checking the flow runs, you see that some runs show 'Skipped' status. What is the most likely cause?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The trigger has a condition that filters out tickets with priority lower than 'High'.
The 'Skipped' status in Power Automate indicates that the flow was triggered but the trigger condition evaluated to false. In this scenario, the trigger has a condition that only allows high-priority tickets to proceed. When a ticket is created with a priority lower than 'High', the condition fails and the run is skipped. Option A correctly identifies this filter. Option B is incorrect because licensing issues would typically cause errors, not skips. Option C is wrong because high concurrency leads to queuing not skipping. Option D is incorrect as expired connections would cause failure, not skip.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The trigger has a condition that filters out tickets with priority lower than 'High'.
Why this is correct
Trigger conditions can cause the flow to skip if conditions not met.
- ✗
The flow requires a premium license, but some users have standard licenses.
Why it's wrong here
Licensing would cause failure, not skip.
- ✗
The flow's concurrency setting is too high, causing some triggers to be ignored.
Why it's wrong here
High concurrency queues, not skips.
- ✗
The flow uses a connection that has expired or lacks permissions.
Why it's wrong here
Expired connections cause errors.
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