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PL-900 Practice Question: Manage the Microsoft Power Platform environment

Northwind Traders has a production environment named 'Ops-Prod' with Dataverse enabled. A maker reports that after importing a managed solution, a canvas app that previously worked now fails to connect to a custom connector. The admin confirms the connector exists in the environment and the maker holds the Environment Maker role. What is the most likely cause?

⚠ Common exam trap

The trap here is assuming that a solution carries connections along with the connector, when connections are per-user artifacts that must be recreated after import.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

✓

The custom connector's connection was not re-established by the maker after the solution import, so the app references a missing or unauthorized connection.

Solution import brings across component definitions such as the custom connector, but never the user-specific connection objects. Each maker must create their own connection to the connector after import, and the app must reference a connection the user owns. Because the connector existed and the maker had Environment Maker rights, the missing or unauthorized connection is the most plausible cause of the runtime failure.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • ✗

    Managed solutions block all outbound calls from custom connectors until a data loss prevention policy is relaxed.

    Why it's wrong here

    Managed versus unmanaged status affects how solution components can be modified, not whether connectors can make outbound calls. Data loss prevention policies can restrict connector use, but a managed solution alone does not block outbound traffic, and no policy change was described, so this is not the likely cause.

  • ✗

    The maker requires the System Administrator role to use any custom connector in a managed solution.

    Why it's wrong here

    Using a custom connector does not require System Administrator. Environment Maker plus a valid connection to the connector is sufficient for authoring and running an app that uses it. Requiring full environment administration would contradict the least-privilege model, so this explanation does not account for the failure described.

  • ✗

    The custom connector must be promoted to a certified connector before it can be used inside a canvas app.

    Why it's wrong here

    Certification is a Microsoft review process for publishing connectors broadly, not a prerequisite for using a custom connector within a single environment. Custom connectors work in canvas apps without certification, so this does not explain the failure, and the connector reportedly already exists and was previously functional.

  • ✓

    The custom connector's connection was not re-established by the maker after the solution import, so the app references a missing or unauthorized connection.

    Why this is correct

    Connections are user-specific artifacts and are not carried inside a solution. After importing a managed solution that includes a custom connector, each user must create their own connection to that connector, and the app must reference a connection the running user owns. Because the maker holds Environment Maker but no connection existed yet, the app fails at runtime, matching the symptom precisely.

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JA

Written and reviewed by Johnson Ajibi, MSc IT Security

Senior Network & Security Engineer · founder of Courseiva

Last reviewed September 2026 · checked against the official Microsoft exam blueprint

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