PL-900 Practice Question: Demonstrate the capabilities of Power Automate
Your organization uses Power Automate to integrate with Microsoft 365 services. You need to create a flow that automatically creates a contact in Outlook when a new lead is added to Dynamics 365. The flow should run immediately when the lead is created. Which connector should you use as the trigger?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Dynamics 365 connector
The Dynamics 365 connector provides a 'When a record is created' trigger. SharePoint, Outlook, and Teams connectors do not trigger on Dynamics 365 leads.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
SharePoint connector
Why it's wrong here
SharePoint triggers fire on lists, libraries and files, so they never observe a Dynamics 365 lead being created. SharePoint is the correct trigger when the source record lives in a SharePoint list and you need the flow to start on item creation or modification.
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Outlook connector
Why it's wrong here
Outlook triggers respond to incoming mail or calendar events, not to Dynamics 365 record creation, so no lead event would ever start the flow. Outlook is correct when the initiating event is a received message or a new calendar item.
- ✗
Microsoft Teams connector
Why it's wrong here
Teams triggers respond to chat messages, channel posts and team membership changes, none of which occur when a Dynamics 365 lead is created. Teams is correct when the flow must start from a message or channel event rather than a business-record change.
- ✓
Dynamics 365 connector
Why this is correct
The Dynamics 365 connector provides the 'When a record is created' trigger, which fires immediately on lead creation. This satisfies the stem's requirement that the flow run instantly rather than on a schedule or manual action.
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