PL-900 Practice Question: Demonstrate the capabilities of Power Automate
You need to create a flow that sends a push notification to a user's mobile device when a high-priority email arrives in their inbox. Which trigger and action combination should you use?
⚠ Common exam trap
Many exam-takers confuse 'Send push notification' with 'Send email' or 'Post message', not realizing that push notifications are device-specific and require the Power Automate mobile app, while email actions send traditional email messages.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
When a new email arrives trigger and Send push notification action
The 'When a new email arrives' trigger is designed to monitor an inbox for incoming messages, and the 'Send push notification' action sends a notification directly to a mobile device via the Power Automate mobile app or Microsoft Teams. This combination directly fulfills the requirement to react to a high-priority email and deliver a push notification to the user's device.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
When an item is created trigger and Post message action
Why it's wrong here
'When an item is created' fires on SharePoint or Dataverse row creation, not on inbox delivery, so high-priority mail never triggers it. It is tempting because Post message does notify a user, but that action targets Teams channels, not a mobile push notification.
- ✓
When a new email arrives trigger and Send push notification action
Why this is correct
The 'When a new email arrives' trigger fires on inbox events and exposes priority, enabling a condition on high priority. The 'Send push notification' action then delivers the alert to the user's mobile device, matching both the trigger and delivery requirements.
- ✗
When an approval request is triggered and Send email action
Why it's wrong here
An approval trigger fires only when someone raises an approval request, so arriving high-priority email never starts the flow. It is tempting because approvals are a common Power Automate pattern, but Send email delivers to an inbox rather than pushing a notification to a mobile device.
- ✗
Recurrence trigger and Send email action
Why it's wrong here
A Recurrence trigger fires on a fixed schedule, so it cannot react to an email arriving at an unpredictable moment. It is tempting because recurrence suits polling, but Send email writes to a mailbox instead of delivering the required push notification to the user's mobile device.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This PL-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PL-900 exam.