PL-900 Demonstrate the capabilities of Power Apps Practice Question
A sales team needs an app to track customer interactions. The app should display a list of accounts, and when an account is selected, show related opportunities and contacts. Which type of app is best suited?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Model-driven app
(Model-driven app) is correct because model-driven apps are designed for data-centric applications with built-in relationships and navigation, making them ideal for scenarios where users need to view and interact with related records such as accounts, opportunities, and contacts. Option A (Canvas app) is wrong because canvas apps start with a blank canvas and require manual coding of relationships and navigation, which is less efficient for this use case. Option B (Power BI dashboard) is wrong because Power BI is for analytics and reporting, not for building transactional apps. Option C (Chatbot in Power Virtual Agents) is wrong because chatbots are designed for conversational interactions, not for displaying and navigating a list of records with related data.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Canvas app
Why it's wrong here
Canvas apps can show related data but require more effort to implement relationships.
- ✗
Power BI dashboard
Why it's wrong here
Power BI is for visualization, not transactional data entry.
- ✗
Chatbot in Power Virtual Agents
Why it's wrong here
Chatbots are conversational, not suited for hierarchical data display.
- ✓
Model-driven app
Why this is correct
Model-driven apps automatically handle one-to-many relationships between tables.
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