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PL-900 Practice Question: A Power Pages site uses a custom form to capture…

A Power Pages site uses a custom form to capture customer feedback. The form should send an email notification to the support team when a new submission is made. What is the recommended way to achieve this?

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Create a Power Automate flow triggered when a new row is added to the Dataverse table.

Power Automate can be triggered from a Dataverse table event when a new record is created, and send email. Using a custom workflow or Business Rule is less flexible. JavaScript is not reliable for server-side actions.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Create a Power Automate flow triggered when a new row is added to the Dataverse table.

    Why this is correct

    Power Automate can send emails and integrate with many services.

  • Configure a Business Rule on the form to send an email.

    Why it's wrong here

    Business Rules do not send emails; they only modify form behavior.

  • Use a custom JavaScript to call an email API.

    Why it's wrong here

    JavaScript runs client-side and is not secure for sending emails.

  • Set up a classic workflow in Dataverse.

    Why it's wrong here

    Classic workflows are deprecated; Power Automate is the modern approach.

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