MS-900 Describe Microsoft 365 pricing and support — All Questions With Answers

Question 1hardmultiple choice

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A non-profit organization with 250 employees is considering Microsoft 365. They want the most cost-effective plan that includes business-class email, web and mobile versions of Office apps, and 1 TB of cloud storage per user. Which subscription should they choose?

Question 2mediummultiple choice

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A company with 100 users currently has Microsoft 365 Business Standard. The IT department wants to add governance-level security features, including conditional access policies, Microsoft Defender for Microsoft 365, and compliance tools like litigation hold and eDiscovery. Which licensing upgrade should they consider?

Question 3mediummultiple choice

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A company is planning to purchase Microsoft 365 subscriptions. They want to follow the recommended process. Which of the following sequences correctly represents the order of steps from start to finish?

Question 4hardmultiple choice

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A company with 1,000 users has Microsoft 365 E3 subscriptions. They are experiencing a major outage affecting all users and need guaranteed 1-hour response time for a critical support issue. What should they purchase?

Question 5mediummultiple choice

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A company with 500 Microsoft 365 E3 users wants to add the highest level of threat protection and advanced investigation capabilities for their security team. Which licensing add-on should they purchase?

Question 6mediummultiple choice

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A company with 250 users has Microsoft 365 E3 licenses. They want to add advanced anti-phishing and anti-malware protection for email and also deploy endpoint detection and response (EDR) for all devices. What is the most cost-effective licensing add-on?

Question 7mediummultiple choice

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A company currently has Microsoft 365 E5 licenses for all users. They need to perform advanced threat hunting using queries across email, endpoints, and identities to investigate a potential security incident. Which of the following capabilities is already included in their existing license?

Question 8mediummultiple choice

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A company with 1,000 users currently has Microsoft 365 E3 licenses. They need to add advanced threat protection for email (including anti-phishing and anti-malware) and endpoint detection and response (EDR) for all devices. What is the most cost-effective licensing addition?

Question 9hardmultiple choice

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A multinational organization with 500 users currently has Microsoft 365 E3 licenses. They need to perform advanced threat hunting using queries across email, endpoints, and identities to investigate a security incident. They also need the ability to automatically isolate infected endpoints. What is the most cost-effective licensing addition?

Question 10mediummultiple choice

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A 500-user organization is licensed with Microsoft 365 E3. They need to comply with a regulation that requires retaining all Exchange Online mailbox content for 10 years and providing unlimited archive storage for users. Which add-on license or service should they acquire to meet this requirement most cost-effectively?

Question 11mediummultiple choice

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A company with 300 Microsoft 365 E3 users needs to add advanced identity protection features: Microsoft Entra ID Premium P2 and Microsoft Defender for Identity. They want to add these capabilities without upgrading all users to E5. What is the most cost-effective licensing strategy?

Question 12hardmultiple choice

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A company with 100 Microsoft 365 E3 users needs to add cloud access security broker capabilities to monitor and control user access to SaaS applications and shadow IT. They want the most cost-effective add-on. What should they purchase?

Question 13mediummultiple choice

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A company has 250 users with Microsoft 365 E3 licenses. They need to add Microsoft Defender for Microsoft 365 Plan 2 (for advanced threat protection and automated investigation) and Microsoft 365 E5 eDiscovery and Audit capabilities for legal investigations. They want to keep their existing E3 subscriptions and minimize additional costs. What is the most cost-effective licensing approach?

Question 14mediummultiple choice

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A company has 100 Microsoft 365 E3 users. They need to add advanced threat protection (Microsoft Defender for Microsoft 365 Plan 2) and advanced compliance (eDiscovery Premium) for all users. They want to minimize additional costs while keeping their existing E3 subscriptions. What is the most cost-effective licensing strategy?

Question 15hardmultiple choice

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A global organization relies on Microsoft 365 for critical business operations. They require guaranteed response times for support incidents: critical severity issues must receive an initial response within 15 minutes, and high severity within 1 hour. They also need proactive monitoring and advice from a designated support account manager. Which support plan should they purchase?

Question 16easymultiple choice

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A company currently has Microsoft 365 E3 licenses for all 200 users. They need to add PSTN calling capabilities (Phone System and Calling Plan) for making and receiving external phone calls from Microsoft Teams. They also want to allow dial-in audio conferencing for online meetings. They want to minimize additional costs while keeping existing E3 subscriptions. What is the most cost-effective licensing strategy?

Question 17mediummultiple choice

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A tenant administrator is advising a department that wants to web/mobile Office apps, business email, Teams, OneDrive, and SharePoint, but not desktop Office apps. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 18mediummultiple choice

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A business stakeholder asks how Microsoft 365 can help them desktop Office apps plus business email and collaboration services without advanced security management. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 19mediummultiple choice

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While preparing a Microsoft 365 adoption plan, a consultant is asked to desktop Office apps plus Intune and enhanced security capabilities for a small or medium business. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 20mediummultiple choice

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A service owner is comparing Microsoft 365 capabilities and needs to enterprise licensing options for an organization with more complex or larger-scale requirements. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 21mediummultiple choice

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During requirements gathering, an IT manager says the organization must manage users, licenses, billing, and tenant settings. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 22mediummultiple choice

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A help desk lead is documenting the correct Microsoft 365 approach to review upcoming Microsoft 365 changes and recommended admin actions. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 23mediummultiple choice

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A compliance-aware administrator is selecting the right Microsoft 365 capability to check known incidents affecting Microsoft 365 services. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 24mediummultiple choice

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A department head asks which Microsoft 365 option should be used to manage billing without granting full tenant control. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 25mediummultiple choice

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An administrator is reviewing a request from users who need to reset user passwords without assigning Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 26mediummultiple choice

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During a Microsoft 365 planning workshop, view service health and create support requests without broad user management. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 27mediummultiple choice

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A tenant administrator is advising a department that wants to view usage reports without changing configuration. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 28mediummultiple choice

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A business stakeholder asks how Microsoft 365 can help them guide assignment of Microsoft 365 admin roles. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 29mediummultiple choice

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While preparing a Microsoft 365 adoption plan, a consultant is asked to assign licenses automatically when users join a department group. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 30mediummultiple choice

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A service owner is comparing Microsoft 365 capabilities and needs to give different departments different Microsoft 365 features without wasting licenses. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 31mediummultiple choice

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During requirements gathering, an IT manager says the organization must remove a departing user's license safely. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 32mediummultiple choice

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A help desk lead is documenting the correct Microsoft 365 approach to estimate monthly Microsoft 365 subscription cost. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 33mediummultiple choice

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A compliance-aware administrator is selecting the right Microsoft 365 capability to evaluate Microsoft 365 before purchasing. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 34mediummultiple choice

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A department head asks which Microsoft 365 option should be used to confirm whether a feature is included in a Microsoft 365 plan. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 35mediummultiple choice

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An administrator is reviewing a request from users who need to explain why a newly licensed user may not access an app immediately. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 36mediummultiple choice

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During a Microsoft 365 planning workshop, create a Microsoft 365 support request. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 37mediummultiple choice

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A tenant administrator is advising a department that wants to avoid service disruption before subscription renewal. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 38mediummultiple choice

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A business stakeholder asks how Microsoft 365 can help them explain why an organization may choose E5 over E3. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 39mediummultiple choice

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While preparing a Microsoft 365 adoption plan, a consultant is asked to compare Business Premium with Business Standard at a high level. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 40mediummultiple choice

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A service owner is comparing Microsoft 365 capabilities and needs to provide desktop Office apps when email is hosted elsewhere. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 41mediummultiple choice

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During requirements gathering, an IT manager says the organization must allow a junior admin to read tenant configuration without making changes. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 42mediummultiple choice

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A help desk lead is documenting the correct Microsoft 365 approach to delegate SharePoint and OneDrive administration without full tenant control. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 43mediummultiple choice

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A compliance-aware administrator is selecting the right Microsoft 365 capability to delegate Exchange Online mailbox and mail flow administration. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 44mediummultiple choice

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A department head asks which Microsoft 365 option should be used to delegate Teams policy and meeting administration. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 45mediummultiple choice

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An administrator is reviewing a request from users who need to allocate Microsoft 365 license costs by department. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 46mediummultiple choice

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During a Microsoft 365 planning workshop, identify purchased Microsoft 365 licenses that are not assigned. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 47mediummultiple choice

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A tenant administrator is advising a department that wants to find who made Microsoft 365 admin changes and when. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 48mediummultiple choice

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A business stakeholder asks how Microsoft 365 can help them check feature availability by plan, region, or rollout status. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 49mediummultiple choice

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While preparing a Microsoft 365 adoption plan, a consultant is asked to understand the impact of removing a user's license. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 50mediummultiple choice

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A service owner is comparing Microsoft 365 capabilities and needs to avoid giving every IT staff member Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 51mediummultiple choice

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During requirements gathering, an IT manager says the organization must license frontline workers with lighter productivity needs. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 52mediummultiple choice

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A help desk lead is documenting the correct Microsoft 365 approach to troubleshoot why a licensed user cannot access a specific app. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 53mediummultiple choice

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A compliance-aware administrator is selecting the right Microsoft 365 capability to follow a logical Microsoft 365 subscription planning sequence. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 54mediummultiple choice

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A department head asks which Microsoft 365 option should be used to find Microsoft 365 training and adoption guidance. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 55mediummultiple choice

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An administrator is reviewing a request from users who need to let support staff troubleshoot without tenant-wide change permissions. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 56mediummultiple choice

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During a Microsoft 365 planning workshop, check whether an Outlook on the web issue is caused by a known Microsoft incident. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 57mediummultiple choice

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A tenant administrator is advising a department that wants to identify a plan category intended for individual home users. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 58mediummultiple choice

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A business stakeholder asks how Microsoft 365 can help them determine which apps a licensed user can access. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 59mediummultiple choice

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While preparing a Microsoft 365 adoption plan, a consultant is asked to control who can purchase or change subscriptions. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 60mediummultiple choice

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A service owner is comparing Microsoft 365 capabilities and needs to avoid license waste when employees change roles. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 61mediummultiple choice

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During requirements gathering, an IT manager says the organization must see how many paid licenses are unused. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 62mediummultiple choice

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A help desk lead is documenting the correct Microsoft 365 approach to web/mobile Office apps, business email, Teams, OneDrive, and SharePoint, but not desktop Office apps. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 63mediummultiple choice

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A compliance-aware administrator is selecting the right Microsoft 365 capability to desktop Office apps plus business email and collaboration services without advanced security management. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 64mediummultiple choice

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A department head asks which Microsoft 365 option should be used to desktop Office apps plus Intune and enhanced security capabilities for a small or medium business. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 65mediummultiple choice

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An administrator is reviewing a request from users who need to enterprise licensing options for an organization with more complex or larger-scale requirements. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 66mediummultiple choice

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During a Microsoft 365 planning workshop, manage users, licenses, billing, and tenant settings. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 67mediummultiple choice

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A tenant administrator is advising a department that wants to review upcoming Microsoft 365 changes and recommended admin actions. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 68mediummultiple choice

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A business stakeholder asks how Microsoft 365 can help them check known incidents affecting Microsoft 365 services. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 69mediummultiple choice

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While preparing a Microsoft 365 adoption plan, a consultant is asked to manage billing without granting full tenant control. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 70mediummultiple choice

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A service owner is comparing Microsoft 365 capabilities and needs to reset user passwords without assigning Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 71mediummultiple choice

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During requirements gathering, an IT manager says the organization must view service health and create support requests without broad user management. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 72mediummultiple choice

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A help desk lead is documenting the correct Microsoft 365 approach to view usage reports without changing configuration. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 73mediummultiple choice

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A compliance-aware administrator is selecting the right Microsoft 365 capability to guide assignment of Microsoft 365 admin roles. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 74mediummultiple choice

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A department head asks which Microsoft 365 option should be used to assign licenses automatically when users join a department group. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 75mediummultiple choice

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An administrator is reviewing a request from users who need to give different departments different Microsoft 365 features without wasting licenses. Microsoft 365 licensing, admin, or support concept is most relevant?

Question 76mediummultiple choice

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A small business with 50 users currently has Microsoft 365 Business Basic subscriptions. They need the desktop versions of Office apps (Word, Excel, PowerPoint) for each user, in addition to the web and mobile versions they already have. What should they purchase for each user?

Question 77mediummultiple choice

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A company with 100 users currently has Microsoft 365 Business Standard. The IT department wants to add governance-level security features, including conditional access policies, Microsoft Defender for Office 365, and compliance tools like litigation hold and eDiscovery. Which licensing upgrade should they consider?

Question 78mediummultiple choice

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A user with a Microsoft 365 Business Basic subscription needs help with a billing issue. They want immediate assistance without paying extra. What support option is already included in their subscription at no additional cost?

Question 79mediummultiple choice

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A registered nonprofit organization with 100 employees wants to use Microsoft 365 Business Basic at no cost. Which program should they apply for to be eligible for donated or discounted subscriptions?

Question 80easymultiple choice

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A small business with 15 employees needs Microsoft 365 subscriptions that include desktop versions of Office apps and business-class email. They have a limited budget. Which is the most cost-effective plan that meets these requirements?

Question 81mediummultiple choice

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A company with 200 users has Microsoft 365 Business Standard licenses. They need to add Microsoft 365 Defender for Office 365 (Plan 2) for increased protection against advanced threats. What should they purchase?

Question 82mediummultiple choice

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An organization has 50 users with Microsoft 365 Business Premium licenses. They are considering moving to Microsoft 365 E3 for better compliance and advanced analytics features. What is the relationship between these plans?

Question 83mediummultiple choice

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A company with 100 users wants to provide all users with Microsoft Teams and cloud file storage, but only the sales team of 20 users needs access to Dynamics 365. Which licensing approach is most cost-effective?

Question 84hardmultiple choice

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An organization with 150 users currently uses Microsoft 365 Business Standard. They need advanced compliance features (litigation hold and eDiscovery Standard) for all users, and Microsoft Defender for Office 365 Plan 1 for the 50 users in the finance department. What is the most cost-effective licensing approach?

Question 85easymultiple choice

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A small business with 10 employees needs the desktop versions of Microsoft 365 apps (Word, Excel, PowerPoint) and 1 TB of cloud storage per user. They do not need business email because they use a separate provider. Which Microsoft 365 plan should they purchase?

Question 86mediummultiple choice

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A company has a mix of full-time employees and contractors. Full-time employees need Microsoft 365 desktop apps, email, and cloud storage. Contractors only need email and cloud storage. Which licensing approach is the most cost-effective?

Question 87mediummultiple choice

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A company with 300 users currently has Microsoft 365 Business Premium licenses. They want to add the highest level of automated threat investigation and response capabilities for all users. Which licensing option should they purchase?

Question 88hardmultiple choice

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A multinational organization with 5,000 users currently has Microsoft 365 E3 licenses. They need to meet a regulatory requirement that all user activity logs must be retained for 7 years. They also require the ability to place litigation holds on all mailboxes. Which licensing approach meets the compliance requirements at the lowest additional cost?

Question 89hardmultiple choice

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An organization with 2,000 users currently has Microsoft 365 E3 licenses. They need to implement a policy that automatically deletes all Microsoft Teams chat messages older than 90 days. They also need to retain all Yammer messages for 10 years for legal purposes. Which licensing add-ons are minimally required to achieve both requirements?

Question 90mediummultiple choice

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A company with 500 users currently has Microsoft 365 Business Basic licenses. They need to provide all users with the desktop versions of Office apps and increase email storage to 100 GB per user. What is the most cost-effective licensing upgrade from the options below?

Question 91easymultiple choice

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A nonprofit organization with 50 users needs to use Microsoft 365 for email, file storage, and online versions of Office apps. They have a very limited budget. Which Microsoft 365 plan should they consider first?

Question 92easymultiple choice

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A startup with 25 employees needs business-grade email (50 GB mailbox per user), web versions of Office apps, and 1 TB of cloud storage per user. They do not need the desktop versions of Office or advanced security features. Which Microsoft 365 plan is the most cost-effective choice?

Question 93hardmultiple choice

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A multinational organization with 5,000 users currently has Microsoft 365 E3 licenses. They must comply with a regulation that requires all Exchange Online mailbox data to be retained for 7 years (including deleted items) and the ability to place all mailboxes on litigation hold. They also need to automatically detect and label sensitive content such as passport numbers. What is the minimum licensing addition to meet all these requirements?

Question 94easymultiple choice

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A small company with 15 employees needs business-grade email, desktop versions of Office apps (Word, Excel, PowerPoint), and 1 TB of cloud storage per user. They do not need advanced security or compliance features. Which Microsoft 365 plan is the most cost-effective choice?

Question 95mediummultiple choice

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A company with 500 users currently has Microsoft 365 Business Premium licenses. They need to add advanced eDiscovery features (including predictive coding and legal hold) and the ability to retain all communications for 10 years. What is the most cost-effective licensing addition?

Question 96mediummultiple choice

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A charitable organization with 50 employees wants to use Microsoft 365 for email and collaboration but has a very limited budget. What should they do first to obtain licenses at a reduced cost?

Question 97mediummultiple choice

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A company with 500 users is currently licensed with Microsoft 365 E3. The compliance team needs to add advanced eDiscovery capabilities (including predictive coding and legal hold) and the ability to retain data for up to 7 years. What is the most cost-effective licensing addition?

Question 98hardmultiple choice

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A charitable organization with 50 employees wants to use Microsoft 365 for business‑grade email, calendar, and online versions of Office apps. Their budget is extremely limited. What should they do first to obtain licenses at a reduced cost?

Question 99easymultiple choice

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A small business with 10 users needs Microsoft 365 desktop versions of Office apps (Word, Excel, PowerPoint), business-grade email, and 1 TB of cloud storage per user. They do not need advanced security or compliance features. Which Microsoft 365 plan is the most cost-effective choice?

Question 100easymultiple choice

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A company currently has Microsoft 365 E3 licenses for all users. They need to retain all Exchange Online mailbox data for 10 years and place legal holds for litigation. Which add-on license provides these retention and eDiscovery capabilities?

Question 101mediummultiple choice

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A charitable organization with 25 employees is eligible for Microsoft's non-profit licensing program. They need business-grade email, online versions of Office apps, and 50 GB of cloud storage per user. Their budget is very limited. Which plan should they choose?

Question 102mediummultiple choice

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A mid-size company with 300 users currently has Microsoft 365 Business Basic licenses. They need to add desktop versions of Office apps (Word, Excel, PowerPoint) and advanced security features such as Microsoft Defender for Office 365. What is the most cost-effective licensing upgrade?

Question 103hardmultiple choice

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A non-profit organization with 15 employees needs business-grade email, desktop versions of Office apps, and 1 TB of cloud storage per user. They are eligible for Microsoft's non-profit program. Which plan provides these features at the lowest cost?

Question 104easymultiple choice

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A small business with 10 users needs the fully installed desktop versions of Office apps (Word, Excel, PowerPoint), business-class email, and 1 TB of cloud storage per user. They do not require advanced security or compliance features. Which Microsoft 365 plan is the most cost-effective choice?

Question 105mediummultiple choice

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A non-profit organization with 300 users currently uses Microsoft 365 Business Basic. They want to add Microsoft Defender for Office 365 (Plan 1) and endpoint management capabilities using Microsoft Intune. They are eligible for non-profit pricing. What is the most cost-effective way to obtain these features?

Question 106mediummultiple choice

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A company currently uses Microsoft 365 Business Basic licenses for 80 users. They want to add the desktop versions of Office apps (Word, Excel, PowerPoint) without any additional security or compliance features. Which upgrade is the most cost-effective?

Question 107mediummultiple choice

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A non-profit organization with 150 employees needs business-grade email, online and desktop versions of Office apps, 1 TB cloud storage per user, and the ability to manage user permissions on mobile devices. They are eligible for non-profit licensing. Which plan should they choose to meet all requirements most cost-effectively?

Question 108mediummultiple choice

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A non-profit organization with 50 employees needs business-grade email, online versions of Office apps, and 1 TB of cloud storage per user. They have a very limited budget and are eligible for Microsoft's non-profit program. Which Microsoft 365 plan provides these features at the lowest cost?

Question 109mediummultiple choice

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A company with 200 users currently has Microsoft 365 Business Basic licenses. They need to add Microsoft Defender for Office 365 (Plan 1) and device management capabilities using Microsoft Intune. What is the most cost-effective licensing upgrade to obtain these features?

Question 110mediummultiple choice

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A growing company with 120 users currently holds Microsoft 365 Business Basic licenses. They need to add endpoint management (Microsoft Intune) and advanced threat protection (Microsoft Defender for Office 365 Plan 1). They also want to keep their existing Business Basic subscriptions. What is the most cost-effective way to add these capabilities?

Question 111mediummultiple choice

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A non-profit organization with 300 users needs to deploy Microsoft 365 Business Basic for all users. They also require device management via Microsoft Intune for 50 users who use company-owned mobile devices. The organization is eligible for non-profit pricing. What is the most cost-effective licensing approach?

Question 112mediummultiple choice

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A non-profit organization with 100 users needs business-grade email, desktop versions of Office apps (Word, Excel, PowerPoint), and 1 TB of cloud storage per user. They are eligible for non-profit pricing. Which Microsoft 365 plan meets these requirements at the lowest cost?

Question 113easymultiple choice

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A company has 50 users with Microsoft 365 Business Basic licenses. They need desktop versions of Office apps (Word, Excel, PowerPoint) and 1 TB of cloud storage per user. They do not need advanced security, device management, or analytics features. Which licensing upgrade is the most cost-effective?

Question 114mediummultiple choice

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A non-profit organization with 200 employees needs to equip their staff with Microsoft 365 Business Premium, which includes desktop Office apps, Microsoft Intune, Microsoft Entra ID Premium P1, and Microsoft Defender for Office 365 Plan 1. They are eligible for non-profit pricing. What is the most cost-effective way to obtain these capabilities?

Question 115hardmultiple choice

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A multinational organization with 5,000 users is licensed with Microsoft 365 E3. They need to comply with a regulation that requires retaining all Exchange Online mailbox content for 7 years and providing advanced eDiscovery capabilities (including predictive coding) to search through that data. Which Microsoft 365 add-on license should they purchase to meet these requirements most cost-effectively?

Question 116mediummultiple choice

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A company has 150 users with Microsoft 365 Business Basic licenses. They need to add Microsoft Defender for Office 365 Plan 1 and Microsoft Intune for device management, but they want to retain their existing Basic subscriptions to minimize costs. What is the most cost-effective licensing strategy to meet these requirements?

Question 117hardmultiple choice

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A company has 50 users with Microsoft 365 Business Basic licenses. They require the desktop versions of Office apps (Word, Excel, PowerPoint) for all 50 users. Additionally, 20 of those users need device management capabilities via Microsoft Intune. The company wants to minimize total licensing costs. Which licensing strategy is most cost-effective?

Question 118easymultiple choice

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A company with 500 Microsoft 365 Business Premium users encounters a critical service outage that prevents all users from accessing email. They need to report the incident and expect a response within 1 hour. Which support option should they use to achieve this while keeping additional costs as low as possible?

Question 119hardmultiple choice

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A company with 200 users currently has Microsoft 365 Business Premium licenses. They need to implement advanced compliance features, including communication compliance and eDiscovery (Premium). They want to keep their existing Business Premium licenses to avoid losing other features. What is the most cost-effective licensing strategy to add these capabilities?

Question 120mediummultiple choice

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A company with 500 Microsoft 365 Business Premium users wants to enable advanced identity protection features, such as risk-based conditional access and privileged identity management (PIM). These features require Microsoft Entra ID Premium P2. What is the most cost-effective licensing approach to add this capability?

Question 121easymultiple choice

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A company has 10 users who need only Exchange Online mailboxes and Microsoft Teams. They do not need desktop versions of Office apps. What is the most cost-effective Microsoft 365 plan for this requirement?

Question 122mediummultiple choice

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A company with 50 users currently has Microsoft 365 Business Basic licenses. They now want to give all users the desktop versions of Office apps and 1 TB of OneDrive storage per user. What is the most cost-effective licensing change?

Question 123mediummultiple choice

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A company with 300 users is choosing between Microsoft 365 Business Premium and Microsoft 365 E3. They need desktop Office apps, email, Teams, and basic device management (including Microsoft Intune). They do not need advanced compliance or analytics. Which plan is more cost-effective?

Question 124hardmultiple choice

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A company with 100 Microsoft 365 Business Premium users needs to add advanced compliance features: eDiscovery (Premium) and Communication Compliance. They want to keep their existing Business Premium subscriptions to retain current capabilities. What is the most cost-effective licensing approach?

Question 125mediummultiple choice

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A company with 500 Microsoft 365 Business Premium users needs to add Microsoft Defender for Office 365 Plan 2 (advanced threat protection) and eDiscovery (Premium) for legal investigations. They want to keep their existing Business Premium subscriptions to retain current features. Which add-on licenses are required?

Question 126mediummultiple choice

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A company has 150 users with Microsoft 365 Business Basic licenses. They now need to manage mobile devices using Microsoft Intune for all users. They want to keep costs as low as possible and do not want to upgrade to a more expensive plan if an add-on is available. What is the most cost-effective licensing strategy?

Question 127mediummultiple choice

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A company with 50 users currently has Microsoft 365 Business Standard licenses. They face new compliance regulations that require automatic data classification and retention policies across all Microsoft 365 workloads. They want to add these capabilities without replacing their existing licenses, and they want to minimize costs. What is the most cost-effective licensing strategy?

Question 128mediummultiple choice

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A company with 200 users currently has Microsoft 365 Business Basic licenses. They now need device management (Microsoft Intune) and Microsoft Defender for Office 365 Plan 1 for all users. They want to keep costs as low as possible. What is the most cost-effective licensing strategy?

Question 129hardmultiple choice

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A company with 100 users has Microsoft 365 Business Basic licenses. They want to add Phone System and Audio Conferencing for all users to enable PSTN calling and dial-in capabilities. They wish to minimize additional costs. What is the most cost-effective licensing approach?

Question 130mediummultiple choice

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A company has 50 users with Microsoft 365 Business Basic licenses. They want to allow dial-in access to their online meetings for participants who cannot use VoIP. They need to minimize additional licensing costs. What should they purchase?

Question 131mediummultiple choice

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A small business with 10 employees needs desktop versions of Office apps (Word, Excel, PowerPoint), business-class email, and the ability to host online meetings with up to 250 attendees. They also require basic device management to enforce security policies on company-owned devices. They do not need advanced analytics or compliance features. Which Microsoft 365 plan is most suitable?

Question 132mediummultiple choice

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A company has 500 users with Microsoft 365 E3 licenses. They need to add Communication Compliance and Insider Risk Management for all users. They want to minimize additional costs while retaining their existing E3 subscriptions. What is the most cost-effective licensing approach?

Question 133mediummultiple choice

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A company has 250 users with Microsoft 365 E3 licenses. They need to add Microsoft Defender for Office 365 Plan 2 (for advanced threat protection and automated investigation) and Microsoft 365 E5 eDiscovery and Audit capabilities for legal investigations. They want to keep their existing E3 subscriptions and minimize additional costs. What is the most cost-effective licensing approach?

Question 134mediummultiple choice

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A company with 50 users currently has Microsoft 365 Business Basic licenses. They now need to use desktop versions of Office apps (Word, Excel, PowerPoint) for all users. They also want to keep their existing business email and online meeting features. What is the most cost-effective licensing strategy?

Question 135mediummultiple choice

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A company has 100 Microsoft 365 E3 users. They need to add advanced threat protection (Microsoft Defender for Office 365 Plan 2) and advanced compliance (eDiscovery Premium) for all users. They want to minimize additional costs while keeping their existing E3 subscriptions. What is the most cost-effective licensing strategy?

Question 136easymultiple choice

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A company currently uses Microsoft 365 Business Standard for all 50 users. They now need to add advanced security features like Microsoft Defender for Business and device management capabilities via Microsoft Intune. They want to minimize additional costs while retaining existing features. What is the most cost-effective licensing strategy?

Question 137mediummultiple choice

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A 200-user company needs desktop Office apps, Exchange Online mailboxes, Microsoft Teams, and Intune-based device management. Which Microsoft 365 plan is the best fit from the listed options?

Question 138mediummultiple choice

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A company with 40 users needs email, Teams, web Office apps, and cloud file storage but not desktop Office apps. Which option best matches the requirement?

Question 139mediummultiple choice

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A company with 75 users needs desktop Office apps and cloud services but has no advanced security requirement. Which option best matches the requirement?

Question 140mediummultiple choice

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A company with 120 users needs desktop Office apps, Intune device management, and enhanced security. Which option best matches the requirement?

Question 141mediummultiple choice

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An enterprise needs advanced analytics, voice, and advanced security/compliance capabilities beyond E3. Which option best matches the requirement?

Question 142mediummultiple choice

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A business wants predictable annual subscription pricing and centralized license assignment. Which option best matches the requirement?

Question 143mediummultiple choice

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A tenant administrator needs help from Microsoft for a service issue affecting Exchange Online. Which option best matches the requirement?

Question 144mediummulti select

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Which three of the following are characteristics of Microsoft 365 subscription plans? (Choose three.)

Question 145mediummulti select

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Which three options are valid support options available to Microsoft 365 subscribers? (Choose three.)

Question 146mediummulti select

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Which three factors should a customer consider when estimating the total cost of ownership (TCO) for Microsoft 365 compared to on-premises solutions? (Choose three.)

Question 147mediumdrag order

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Drag and drop the steps to set up a Microsoft Teams meeting with external participants into the correct order.

Drag steps to the numbered slots on the right, or tap a step then tap a slot.

Steps

Order

1Step 1

2Step 2

3Step 3

4Step 4

5Step 5

Question 148mediumdrag order

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Drag and drop the steps to perform an eDiscovery content search in the Microsoft 365 compliance center into the correct order.

Drag steps to the numbered slots on the right, or tap a step then tap a slot.

Steps

Order

1Step 1

2Step 2

3Step 3

4Step 4

5Step 5

Question 149mediummatching

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Match each Microsoft 365 security feature to its function.

Drag a concept onto its matching description — or click a concept then click the description.

Concepts

Matches

Protects against malicious links and attachments in email

Identity and access management service

Policy-based controls to enforce MFA or block access

Mobile device and application management

Question 150mediummatching

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Match each Microsoft 365 deployment model to its description.

Drag a concept onto its matching description — or click a concept then click the description.

Concepts

Matches

All users and data are managed in the cloud

Some services on-premises, some in the cloud

All services run on local servers

Cloud services designed for US government agencies