Describe Microsoft 365 apps and services

A user wants to schedule a meeting with colleagues and automatically find a time that works for everyone. Which Microsoft 365 app should they use?

A department asks for the Microsoft 365 service best suited for task tracking using boards and buckets. Which service should they use? The design must avoid adding custom operational scripts.

Refer to the exhibit. The JSON shows Microsoft Entra ID role assignments using Privileged Identity Management (PIM). Which statement about user2@contoso.com is correct?

A user wants to access their work files from a personal laptop without installing any Microsoft 365 Apps. Which web-based service allows them to view and edit documents in a browser?

A project manager wants to create a visual dashboard that tracks project tasks, deadlines, and progress. The dashboard should pull data from a Microsoft List and update in real time. Which Microsoft 365 app is best suited for building this interactive dashboard?

A marketing manager wants to create a mobile-friendly app that field sales representatives can use to submit expense reports with photos of receipts. The app should automatically save the data to a SharePoint list and send an email notification to the manager. Which two Microsoft 365 technologies should the developer use to build this solution? (Choose two.)

An administrator is reviewing a request from users who need to host training videos securely for employees. Microsoft 365 app or service is the best fit?

A project manager needs to create a detailed project schedule with a Gantt chart view, task dependencies, critical path analysis, and milestones. The schedule must be shared with team members who can update their tasks, and the manager wants to track progress against a baseline. Which Microsoft 365 app is specifically designed for this type of project management?

A sales team needs to collaborate on documents in real time, track changes, and co-author using familiar desktop tools. Which Microsoft 365 app should they use?

A company is deploying Microsoft Teams Rooms for its meeting rooms. They need to ensure that room calendars are automatically updated when a meeting is booked via Outlook. Which Microsoft 365 service enables this integration?

A sales team uses Microsoft Teams for collaboration. They need to securely share large files (up to 15 GB) with external partners without requiring the partners to sign in. Which Microsoft 365 service should they use?

Refer to the exhibit. You are reviewing a Microsoft Defender for Cloud Apps access policy configuration. What does this policy do?

A marketing team needs to create a professional-looking newsletter that includes embedded videos, images, and links to documents. The newsletter should be viewable on any device and allow team members to collaborate on the content. Which Microsoft 365 app is best suited for this purpose?

A company uses Microsoft 365 Business Premium. All users have Microsoft 365 E3 licenses, but the IT team wants to enforce conditional access policies to require multifactor authentication (MFA) for all external access to SharePoint Online. Which service should they use to create and manage these policies?

Which TWO Microsoft 365 apps use AI to assist users with content creation?

A multinational corporation uses Microsoft 365 E5 and wants to implement a retention policy that automatically deletes emails in users' mailboxes after 7 years, except for emails from the legal department which must be retained indefinitely. Which approach should the admin use?

A marketing team needs to collaborate on a campaign document in real time and track changes. Which Microsoft 365 app should they use?

A sales team wants to build a custom inventory tracking application with minimal code. They need a cloud-based database that can securely store structured data and integrate with the low-code app builder. Which Microsoft 365 service should they use as the database backend?

Which TWO Microsoft 365 apps can be used to create and share forms for surveys? (Select exactly 2.)

A marketing team wants to quickly create a visually appealing report from data stored in Excel and share it with stakeholders via a web browser. Which Microsoft 365 app should they use?

Which TWO Microsoft 365 services provide real-time co-authoring in documents?

Which TWO Microsoft 365 apps are primarily used for business process automation and workflow? (Select two.)

Which THREE Microsoft 365 compliance features are available in Microsoft Purview to help organizations manage data lifecycle and retention?

Which TWO Microsoft 365 services can be used to create and manage tasks?

A financial services company uses Microsoft 365 E5 and wants to implement a data loss prevention (DLP) policy that blocks users from sharing credit card numbers via email and Teams messages. The compliance team also wants to generate reports on policy violations. They are considering using Microsoft Purview. Which approach should they take to meet these requirements with minimum administrative overhead?

A project team needs to create a shared workspace to manage tasks, share files, track project milestones, and communicate through conversation threads. They want a single app that integrates with other Microsoft 365 services like Outlook and Teams. Which Microsoft 365 app is best suited for this requirement?

Which of the following are included as part of Microsoft 365 E3 or E5 subscriptions? Choose all that apply. (There are four correct answers.)

Which TWO apps are included in Microsoft Viva?

A company needs to provide external partners with access to a specific SharePoint Online site without granting them access to the entire tenant. Which approach should the administrator use?

A sales team uses Microsoft 365 and wants to track customer interactions and manage leads from within Outlook. Which app should they use?

Refer to the exhibit. An IT administrator is using Microsoft Intune to assign Microsoft 365 Apps for Enterprise to a group called Contoso-Sales. The exhibit shows a JSON snippet from the Intune deployment configuration. Based on the snippet, what is the most likely outcome?

A department head asks which Microsoft 365 option should be used to reduce email attachments by storing shared team documents in one place and collaborating from conversations. Microsoft 365 app or service is the best fit?

A healthcare organization uses Microsoft 365 E5 and must comply with HIPAA. They need to ensure that all emails containing protected health information (PHI) are encrypted both in transit and at rest. They also need to prevent users from accidentally sending PHI to external recipients. What should they implement?

An organization uses Microsoft 365 and wants to implement a retention policy for all Exchange Online mailboxes that automatically deletes emails older than 7 years, except for emails from the legal department which must be kept for 10 years. What should the administrator configure?

Contoso Ltd. is a medium-sized company with 500 employees using Microsoft 365 E5. They have a mixed environment: 300 Windows 10 devices are managed by Microsoft Intune, and 200 are unmanaged but Azure AD joined. The company uses Microsoft Teams for collaboration and SharePoint Online for document storage. The security team wants to implement the following: restrict access to company data from unmanaged devices, require multi-factor authentication (MFA) for all external users accessing SharePoint, and ensure that sensitive documents labeled 'Highly Confidential' are automatically encrypted when shared via email. Currently, the company has no conditional access policies, no MFA enforced, and no data classification policies. The administrator needs to design a solution using Microsoft 365 built-in capabilities without purchasing additional licenses. What should the administrator do?

Contoso Ltd. is a global manufacturing company with 10,000 users. They are deploying Microsoft 365 E5 and require: (1) All Microsoft 365 data must be encrypted at rest and in transit using customer-managed keys; (2) Email must be archived for 10 years; (3) Users must be able to access files offline on mobile devices and sync changes when online; (4) The IT team must monitor and respond to threats across email, endpoints, and identities from a single console. You need to recommend the appropriate Microsoft 365 services. Which combination should you choose?

Which three of the following are key capabilities of Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus)? (Choose three.)

A company uses Microsoft 365 E5 and wants to implement a zero-trust security model. They need to ensure that all external file sharing requires multi-factor authentication (MFA) and that sensitive documents are automatically labeled. Which combination of services should they use?

Match each Microsoft 365 workload to its associated AI feature.

A company is deploying Microsoft 365 Apps for Enterprise to 500 users. The IT team wants to minimize network traffic during installation by downloading only the apps that users need, instead of the full Office suite. Which deployment tool should they use?

Your organization uses Microsoft 365 E5 and wants to implement a solution that automatically detects and protects sensitive data in SharePoint Online, OneDrive, and Exchange Online. Which Microsoft 365 service should you configure?

A company uses Microsoft Forms to collect customer feedback. They want to automatically analyze sentiment from the responses using AI. Which Microsoft 365 service can integrate with Forms for this purpose?

Your company has deployed Microsoft Defender XDR. A security analyst needs to investigate a suspicious email that was reported by a user. Which Microsoft 365 service should the analyst use to view the email's details and analyze threats?

Your organization has 500 users and uses Microsoft 365 Business Basic. The sales team frequently works remotely and needs to access their work files on mobile devices. They also need to conduct video meetings with customers. The IT department has been asked to recommend additional Microsoft 365 services to meet these needs without upgrading the existing plan if possible. Which action should the IT department take?

Your organization uses Microsoft Teams and wants to allow external partners to participate in shared channels without giving them full tenant access. Which identity solution should you configure?

A manager needs to create a custom dashboard that visualizes sales data from multiple data sources in real-time. Which service should they use?

A department asks for the Microsoft 365 service best suited for interactive business dashboards. Which service should they use?

An organization wants to provide employees with a personalized news feed from internal and external sources. Which Microsoft 365 app should they use?

A project team needs a centralized workspace that includes a shared calendar for deadlines, a document library for storing deliverables, and a task list with assignments. They also want threaded discussions about each item. Which Microsoft 365 service provides this integrated experience out of the box?

A sales representative needs to quickly create a professional-looking price quote that includes dynamic pricing from a company database and send it as a PDF to a customer. Which Microsoft 365 app is best suited for this?

Which TWO Microsoft 365 services can be used to create and manage custom forms for data collection and surveys?

A tenant administrator applies the above configuration for Microsoft 365 Copilot. What is the result of this configuration?

A non-profit organization uses Microsoft 365 Business Basic. They have 50 staff members who need to collaborate on documents in real time. The executive director wants to set up a centralized repository for all organizational policies that can be accessed by staff both online and offline on their mobile devices. Which solution should the organization use?

A sales team uses Microsoft Lists to track leads. They want to create a real-time dashboard that shows the number of leads by stage, the total deal value, and the win rate. The dashboard must update automatically when the list is changed. Which Microsoft 365 app should they use to build this dashboard?

A company with Microsoft 365 E5 wants to use AI to summarize email threads and draft replies automatically. Which Microsoft 365 service provides this capability?

A department needs a shared document library with version history, permissions, and co-authoring for team files. Which service should they primarily use?

An organization wants to use AI to summarize long email threads and suggest replies in Outlook. Which Microsoft 365 feature provides this capability?

A field service team needs a mobile-friendly app that allows technicians to view customer information from a central database, log completed tasks, and capture photos on-site. The IT department has limited development resources and wants to build this app quickly without writing extensive code. Which Microsoft 365 app is best suited for this requirement?

Refer to the exhibit. An admin runs the PowerShell command shown. What is the implication for the user's mailbox?

An organization uses Microsoft 365 and wants to automatically detect and remediate security incidents across identities, endpoints, and cloud apps. Which Microsoft 365 service should they deploy?

A global enterprise uses Microsoft 365 E5 and has users in Europe, Asia, and North America. They need to ensure that user data in Exchange Online and SharePoint Online remains within the European Union for EU users. They also want to apply a retention policy to keep all data for at least 7 years. Which combination of Microsoft 365 features should an administrator use?

You need to provide external partners access to a single document without giving them access to your entire SharePoint site. What should you do?

A hospital uses Microsoft 365 and needs to comply with HIPAA by ensuring that patient health information in emails is encrypted both in transit and at rest. Which Microsoft 365 feature should they enable?

A legal team needs to store documents with strict retention policies and eDiscovery capabilities. Which Microsoft 365 workload should they primarily use?

A mid-sized company, Fabrikam, uses Microsoft 365 Business Premium. The company has 500 users and wants to implement a solution to protect against phishing attacks that target user credentials. The solution must: 1. Automatically detect and block malicious links in emails and Teams messages. 2. Provide real-time protection when users click on links in emails. 3. Allow users to report suspicious emails to the security team. 4. Integrate with Microsoft Entra ID to enforce conditional access policies based on user risk. Which combination of Microsoft 365 services should Fabrikam deploy?

An organization decides to implement Microsoft 365 Business Premium. The security team wants to ensure that all devices accessing company data are compliant with security policies. Which service should they use?

A company uses Microsoft 365 E5. The security team wants to automatically investigate and remediate advanced threats across email, endpoints, and identities. Which Microsoft 365 Defender workload should they enable?

A department asks for the Microsoft 365 service best suited for enterprise video publishing and town hall recordings. Which service should they use?

A multinational company needs to ensure that its Microsoft 365 tenant meets regional data residency requirements by storing data only in specific geographic locations. Which Microsoft 365 feature should they use?

A sales manager wants to streamline the process of generating follow-up emails after customer meetings. Which Microsoft 365 app allows them to automatically create email drafts based on meeting notes using AI?

A marketing team wants to create a centralized repository for brand assets, such as logos and templates, that can be accessed by all employees. Which Microsoft 365 service should they use?

A help desk lead is documenting the correct Microsoft 365 approach to improve employee experience through learning, insights, goals, and engagement experiences. Microsoft 365 app or service is the best fit?

An enterprise wants to allow employees to access corporate resources (emails, files, intranet) from unmanaged personal devices while ensuring that corporate data cannot be copied to personal apps. Which Microsoft 365 technology should be configured?

Your organization uses Microsoft 365 E5 licenses and wants to implement a data loss prevention (DLP) policy that blocks sharing of credit card numbers in email. Which Microsoft 365 admin center should you use to create and manage this DLP policy?

A company wants to enable employees to securely access work files and collaborate in real-time from any device. Which Microsoft 365 service should the company use?

Refer to the exhibit. You have a Conditional Access policy as shown. A user reports they cannot access Exchange Online from a non-compliant device. What is the most likely reason?

A sales manager wants to track customer interactions, manage leads, and automate follow-up emails from a single platform. Which Microsoft 365 service is specifically designed for customer relationship management (CRM)?

A company uses Microsoft 365 E3. Employees need to co-author Word, Excel, and PowerPoint documents stored in SharePoint Online while working simultaneously. Which Microsoft 365 capability enables this real-time collaboration?

A user reports that they cannot access their work email on their mobile device. The admin confirms the user has an Exchange Online license. What is the most likely cause?

A sales team uses Microsoft Copilot for Sales to draft emails. To ensure Copilot uses the most relevant customer data from Dynamics 365, what must be configured?

A sales team frequently collaborates on proposals stored in Microsoft 365. They want to use an AI-powered tool to draft sections based on previous winning proposals. Which Microsoft 365 app should they use?

A company uses Microsoft 365 E5 and wants to implement a solution that automatically detects and remediates security incidents across endpoints, email, and identities. Which service should they use?

A project manager needs to assign tasks to team members, set deadlines, and track progress in a shared workspace. The workspace should integrate with Outlook and Teams. Which Microsoft 365 app is best suited for this requirement?

A marketing team needs to collaborate on a presentation that will be updated frequently by multiple team members, and they want to ensure everyone always has the latest version without manual tracking. Which Microsoft 365 service should they use?

Refer to the exhibit. A SharePoint admin views site properties in JSON format. What type of site is this?

A company uses Microsoft SharePoint Online for intranet and wants to display important company announcements on the home page. Which SharePoint feature should they use?

An administrator needs to restrict access to Microsoft 365 admin centers based on user location. Which Microsoft Entra ID feature should they configure?

Your company has 10,000 users across multiple regions and uses Microsoft 365 E5. You need to ensure that all users have access to Microsoft Copilot for Microsoft 365 to boost productivity. However, due to licensing costs, management wants to minimize expenses by only assigning Copilot licenses to users who will actively use it. They also want to track usage to make informed renewal decisions. What should you do?

Refer to the exhibit. The JSON shows a device compliance policy assignment in Microsoft Intune. Based on the exhibit, what is the current compliance status of the devices in the target group?

Which TWO Microsoft 365 services can be used to create and manage custom business processes without writing code?

A help desk lead is documenting the correct Microsoft 365 approach to build a simple mobile app for field workers to submit inspection results. Microsoft 365 app or service is the best fit?

A company uses Microsoft 365 Business Premium. A user reports that when they try to access a file in SharePoint Online, they receive an error that the file is blocked by policy. The IT admin needs to identify which policy is blocking the file. Which tool should the admin use?

A project team needs to collaborate on forms-based surveys and quizzes and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Which TWO Microsoft 365 services are specifically designed to help organizations manage and monitor data compliance?

A multinational corporation uses Microsoft 365 E5. The IT team needs to provide users with a single integrated workspace that combines chat, file sharing, online meetings, and app integration, while also allowing external guests to collaborate on projects. Which Microsoft 365 service should they deploy?

A department asks for the Microsoft 365 service best suited for Teams channel conversations and meetings. Which service should they use?

A user needs to access their work files from a personal device without storing a copy locally. Which Microsoft 365 app should they use?

A team needs to create a shared online document and collaborate in real time with colleagues. They require built-in version history and the ability to access the document from any device. Which Microsoft 365 app should they use?

A school uses Microsoft 365 A3 for faculty and staff. They want to create a hub for teachers to share lesson plans, collaborate on documents, and communicate via instant messaging. They also need to integrate with third-party educational apps. Which Microsoft 365 service should they use as the primary platform?

A product design team wants to conduct remote brainstorming sessions where participants can draw, write sticky notes, and add images on a shared canvas in real time. Which Microsoft 365 app should they use?

A company uses Microsoft 365 Business Premium. They want to deploy a cloud-based phone system for their employees. Which TWO services should they use?

A department asks for the Microsoft 365 service best suited for forms-based surveys and quizzes. Which service should they use?

A compliance-aware administrator is selecting the right Microsoft 365 capability to brainstorm using a shared digital canvas during Teams meetings. Microsoft 365 app or service is the best fit?

Refer to the exhibit. An administrator creates a Conditional Access policy in Microsoft Entra ID. The AppId 00000003-0000-0ff1-ce00-000000000000 corresponds to Microsoft Graph. The policy requires MFA for all users accessing Microsoft Graph. However, users report that they are not prompted for MFA when using Microsoft Teams. What is the most likely reason?

Which THREE Microsoft 365 services are part of Microsoft Purview compliance suite?

Which TWO Microsoft 365 apps are included in Microsoft 365 Business Basic?

A business stakeholder asks how Microsoft 365 can help them host an intranet landing page with news, navigation links, and department content. Microsoft 365 app or service is the best fit?

A company uses Microsoft 365 Copilot to summarize a long email thread. Where does Copilot retrieve the email content from?

A company uses a third-party Human Resources (HR) system. Whenever a new employee is added to the HR system, they want to automatically create a user account in Microsoft 365, assign the appropriate license, and send a welcome email. Which Microsoft 365 service should be used to orchestrate this automation?

A training department wants to create interactive learning paths and track employee progress. Which Microsoft 365 service should they use?

A company uses Microsoft 365 E5 licenses. The security team wants to automatically remediate advanced threats detected on endpoints without manual intervention. Which Microsoft 365 service should they use?

Refer to the exhibit. A SharePoint admin is reviewing a policy JSON snippet. Which statement accurately describes the effect of this policy?

An organization uses Microsoft 365 E5 and wants to implement a solution that automatically detects and remediates security incidents across identities, endpoints, and email. Which Microsoft 365 service should they use?

A company wants to securely share a large video file (2 GB) with an external partner without using email attachments. Which Microsoft 365 service should they use?

A team wants to build a custom business app to track inventory with minimal custom code. They need a cloud-based database that can store structured data and is tightly integrated with the low-code app platform. Which Microsoft 365 service should they use as the database?

A company's IT team needs to provide employees with a single place to access all their Microsoft 365 applications, recent documents, and personalized content from any device. Which Microsoft 365 component should they promote as the primary entry point?

You need to ensure that only authorized users from your tenant can access a SharePoint site. Which setting should you configure?

A project team needs to collaborate on Teams channel conversations and meetings and co-author related Office files. Which two Microsoft 365 capabilities are most relevant?

Which THREE Microsoft 365 services can be used to store and manage files in the cloud?

Your organization uses Microsoft 365 and wants to ensure that only managed devices can access corporate email in Exchange Online. Which conditional access policy setting should you configure?

A financial services firm must comply with regulatory requirements that prevent accidental sharing of sensitive customer data via email. They need to automatically detect and block emails containing credit card numbers sent to external recipients. Which Microsoft 365 service should they configure?

A user needs to co-author a Word document stored in Microsoft SharePoint Online with external partners who do not have Microsoft 365 licenses. What must the administrator enable?

A small business with 10 employees wants to use professional email with custom domain, web versions of Office apps, and 1 TB of cloud storage per user. Which Microsoft 365 plan meets these requirements?

A project manager needs to create a visual timeline of project tasks, dependencies, and milestones to share with stakeholders. The timeline should be embedded in the project team's SharePoint site. Which Microsoft 365 app should they use?

A manager wants to quickly create a survey to collect employee feedback on a new policy. The survey must automatically store responses in an Excel spreadsheet and trigger an email notification when a response is submitted. Which Microsoft 365 service should the manager use?

Refer to the exhibit. A device management report from Microsoft Intune shows a device with non-compliant status. Which action should the administrator take to bring the device into compliance?

A project manager needs a digital notebook where team members can capture meeting notes, add ink drawings using a stylus, and share content in real time. The solution must integrate with Microsoft Teams and support tagging for easy search. Which Microsoft 365 app is best suited?

A user needs to create a form to collect feedback from customers. The responses should be automatically stored in an Excel spreadsheet in OneDrive. Which Microsoft 365 app should they use?

A project manager needs to create a shared workspace for a cross-functional team to manage tasks, share files, track deadlines, and have threaded conversations. Which Microsoft 365 app should be the primary platform for this workspace?

A sales team needs to track leads, manage customer contact information, record interactions, and automate follow-up email sequences. Which Microsoft 365 app should they use as the primary platform?

A small law firm uses Microsoft 365 Business Premium. The partners want to ensure that all confidential client documents stored in SharePoint Online are protected with encryption at rest and that they can classify and label documents to restrict access. Which Microsoft 365 feature should they use?

A company uses Microsoft 365 and wants to create a custom app to automate expense report approvals without writing code. Which service should they use?

A sales manager wants to create a visual representation of the sales pipeline, including stages, deal values, and win probability. They want to share this interactive chart with the team via a web link that updates automatically from the underlying data in Microsoft Lists. Which Microsoft 365 app should they use?

A financial services firm uses Microsoft 365 E5. Compliance officers must ensure that sensitive client data in Exchange Online, SharePoint Online, and OneDrive for Business is classified and protected consistently, and that documents are labeled with protection settings that travel with the file. Which Microsoft 365 service should they implement?

A project manager wants to create a collaborative workspace that includes a shared calendar, a document library, and a task list. The workspace should be accessible from within Microsoft Teams and allow team members to discuss topics in a threaded conversation. Which Microsoft 365 service should they use as the foundation?

A multinational organization wants a central hub for employee communication that includes company-wide announcements, topic-based communities, and the ability to integrate with SharePoint and Power BI dashboards. Which Microsoft 365 service is designed specifically for this purpose?

A public relations team needs to create an interactive, visually rich newsletter that includes embedded video and dynamic content from a SharePoint list. Which app should they use?

A sales team wants to maintain a shared list of high-priority leads with custom columns for company name, contact person, deal value, and stage. Team members need to update the list in real time and view the change history. Which Microsoft 365 app should they use?

An organization wants to use Microsoft 365 to automatically classify and protect sensitive data in emails and documents. Which service should they use?

A large enterprise needs to enforce that all documents containing financial data are automatically classified and encrypted when shared externally. Which combination of Microsoft 365 services should be used?

A project manager wants a shared workspace where team members can create and track tasks, set deadlines, and collaborate on documents. This workspace should integrate with Microsoft Teams for quick access. Which Microsoft 365 service is best suited for this purpose?

A marketing manager needs to create a modern intranet site that publishes news, important announcements, and upcoming events. The site must be responsive on mobile devices and allow employees to like, comment, and share articles. Which Microsoft 365 service should they use?

A multinational corporation wants to provide a single sign-on experience for employees accessing third-party SaaS applications alongside Microsoft 365. Which Microsoft Entra ID feature should they use?

A tenant administrator is advising a department that wants to use persistent chat, online meetings, channels, and shared files organized by project. Microsoft 365 app or service is the best fit?

A project team needs to create a central workspace where they can store project documents, assign tasks, track a shared calendar of milestones, and have threaded discussions about each item. The solution must integrate directly with Microsoft Teams. Which Microsoft 365 service provides this out-of-the-box?

Your company uses Microsoft 365 Business Premium and wants to enable remote wipe of company data on employees' personal mobile devices if they are lost or stolen. Which service provides this capability?

Which FOUR Microsoft 365 services are part of the Microsoft Defender XDR suite?

Which TWO Microsoft 365 services can be used to create and manage custom forms for data collection, such as employee feedback surveys?

A user reports that they cannot access their email on their mobile device. The IT administrator suspects a device compliance issue. Which Microsoft 365 service can the administrator use to check the device's compliance status?

Which THREE of the following are benefits of using Microsoft Viva?

A training manager needs to create a simple video that includes screen recordings, webcam overlay, and transitions to announce a new compliance policy. The manager wants to use a Microsoft 365 app that is designed for video creation and editing. Which Microsoft 365 app should the manager use?

A sales team needs to create a shared list of customer contact information with custom fields like company, email, phone, and deal stage. The list should be accessible from within Outlook and allow real-time updates by multiple users. Which Microsoft 365 app should they use?

An organization wants to monitor and respond to security incidents across their Microsoft 365 environment, including email, endpoints, and cloud apps. Which solution should they deploy?

A company uses Microsoft 365 E3 and wants to implement a collaboration solution that allows multiple users to co-author documents in real time, track version history, and set permissions at the document level. Which THREE Microsoft 365 services can fulfill these requirements?

A project team needs a central location to store and collaborate on project documents, with version history, co-authoring, and the ability to share files securely with external partners. Which Microsoft 365 service provides these capabilities?

A company wants to automate approval workflows for expense reports. Which Microsoft 365 service should they use?

Which THREE Microsoft 365 services are part of Microsoft Defender XDR (Extended Detection and Response)? (Select three.)

Your organization wants to provide employees with a personalized news feed and internal communications dashboard. Which Microsoft 365 service should you use?

An organization uses Microsoft Bookings to manage customer appointments. Staff need to see their Bookings calendar within Outlook. What must be configured?

A department asks for the Microsoft 365 service best suited for interactive business dashboards. Which service should they use? The design must avoid adding custom operational scripts.

An organization uses Microsoft Teams and wants to record meetings for compliance purposes. Which Microsoft 365 service provides meeting recording with automatic transcription?

Your organization is migrating from on-premises Exchange to Exchange Online. You need to ensure that users can access their mailboxes using Outlook for Windows without re-entering credentials each time. Which Microsoft 365 service should you configure to enable single sign-on (SSO) and modern authentication?

Which TWO Microsoft 365 compliance features are available in Microsoft Purview to help organizations manage and protect sensitive data?

A multinational organization uses Microsoft 365 and wants to comply with data residency requirements. They need to ensure that data for European users stays within the European Union. Which Microsoft 365 feature should they configure?

A user wants to schedule a meeting with colleagues and automatically record the meeting for later viewing. Which Microsoft 365 apps should they use?

Which TWO Microsoft 365 apps are included in the Microsoft 365 Business Basic subscription?

A company has employees who frequently work from home on personal devices. They need to ensure corporate data in Microsoft 365 is protected even if the device is lost or compromised, without managing the entire device. What should they implement?

Which TWO Microsoft 365 services are primarily used for enterprise social networking and communication within an organization?

A company uses Microsoft 365 E3. They want to upgrade to include advanced compliance features like communication compliance and insider risk management. Which add-on license do they need?

Match each Microsoft 365 service level agreement (SLA) term to its meaning.

Your organization uses Microsoft 365 E5 and experiences a security incident where a user's account is compromised. You need to immediately prevent the attacker from accessing Microsoft 365 services while preserving the user's data for investigation. Which action should you take?

A global consulting firm uses Microsoft 365 E5. Consultants frequently travel and need to access email, files, and Teams on personal iOS and Android devices without enrolling the devices in mobile device management. The security team requires that corporate data remain protected and that they can selectively wipe corporate data if a device is lost. Which Microsoft 365 feature should the firm implement?

An HR manager needs to collect anonymous feedback from employees about a new benefits policy. They want the responses to be automatically summarized into charts and graphs. Which Microsoft 365 app is best suited for this task?

Refer to the exhibit. An admin configures these two Conditional Access policies in Microsoft Entra ID. A user signs in from a new location with a device that is not compliant and is assigned a high risk level by identity protection. What will happen to the user's sign-in?

A sales manager wants to create an interactive dashboard that visualizes the sales pipeline, customer interactions, and team performance. The data resides in Dynamics 365. The manager needs to build the dashboard quickly without coding and share it with the team. Which Microsoft 365 app should they use?

A global sales team uses Microsoft Teams for communication. They need to automate business workflows such as sending approval requests when a new lead is created in Dynamics 365. Which Microsoft 365 service should they integrate with Teams?

A sales team uses SharePoint Online to store contract templates. When a new contract is added to a specific library, a notification should be sent to a Microsoft Teams channel with a direct link to the document. Additionally, the contract owner must receive a custom approval request via email before the document is shared externally. Which Microsoft 365 services must be combined to achieve this?

A marketing team needs to create a visually compelling newsletter that can be distributed via email and viewed in a browser. Which Microsoft 365 app should they use?

A department head asks which Microsoft 365 option should be used to allow customers to book appointments online based on staff availability. Microsoft 365 app or service is the best fit?

A training department needs to create interactive learning modules that include content pages, quizzes, and surveys. They also need to track completion and results for each learner. Which Microsoft 365 app should they use as the primary authoring tool for the quizzes and surveys?

Which TWO Microsoft 365 apps can be used to create and edit documents collaboratively in real time? (Select exactly 2.)

During a Microsoft 365 planning workshop, provide business-class email, calendars, contacts, and mailboxes. Microsoft 365 app or service is the best fit?

A user receives a phishing email that bypasses the spam filter. The security team wants to report the email to Microsoft for analysis. Which Microsoft 365 Defender portal should they use?

A company needs to ensure that sensitive documents stored in SharePoint Online are automatically encrypted and cannot be shared with external users. Which Microsoft Purview feature should they use?

A company uses Microsoft 365 E5. They want to implement a solution to automatically classify and protect sensitive data in emails and documents. Which THREE Microsoft Purview features should they use?

A department asks for the Microsoft 365 service best suited for department document libraries with version history. Which service should they use?

A company uses Microsoft 365 and wants to ensure that sensitive customer data in emails and documents is automatically classified and protected based on content. Which service should they implement?

Your organization is adopting Microsoft 365 Copilot and wants to ensure that Copilot responses are based only on organizational data that the user has permission to access. Which Microsoft 365 feature ensures this?

A sales team needs to track customer interactions, manage leads, and automate follow-up emails. Which Microsoft 365 app is specifically designed for this customer relationship management (CRM) purpose?

A sales manager needs a visual tool to track the sales pipeline with stages, deal values, and assigned team members. The team should be able to update the board in real time and see changes instantly. Which Microsoft 365 app is most suitable?

A manager wants to create a team site to collaborate with external partners on a project. They need to share documents with external users and control permissions. Which Microsoft 365 service should they use?

Drag and drop the steps to assign a Microsoft 365 license to a user via the admin center into the correct order.

A graphic designer needs to create a professional printed brochure with custom page layouts, text wrapping around images, and precise control over typography. Which Microsoft 365 app is designed for this type of desktop publishing task?

A project team needs a centralized workspace that includes a shared calendar, a document library for storing deliverables, a task list with assignments, and the ability to have threaded discussions about each item. They want a solution that is available out of the box in Microsoft 365 and integrates with Microsoft Teams. Which service should they use?

Which TWO Microsoft 365 services provide capabilities for insider risk management?

A marketing team needs a shared workspace where they can store documents, manage a shared calendar, conduct video meetings, and collaborate on announcements. They want this workspace to be integrated with other Microsoft 365 apps. Which Microsoft 365 service is best suited for this requirement?

A consulting firm needs a tool to allow customers to book 30-minute online consulting sessions. The tool must show real-time availability of consultants, send automatic reminders, and allow customers to reschedule. Which Microsoft 365 app should they use?

You are the Microsoft 365 administrator for Contoso Ltd., a multinational company with 5,000 employees. The company uses Microsoft 365 E5 licenses for all users. The HR department has requested a solution to onboard new employees more efficiently. Currently, when a new employee is hired, IT manually creates a user account in Microsoft Entra ID (formerly Azure AD), assigns licenses, creates a mailbox in Exchange Online, and provisions a OneDrive for Business account. This process takes approximately 2 hours per employee and is prone to errors. The HR team uses a third-party HR system (Workday) to manage employee records. When an employee is hired in Workday, HR wants the process to be automated so that within 15 minutes, the employee has a Microsoft 365 account, appropriate licenses based on their department, and access to Microsoft Teams and SharePoint Online. Additionally, the employee should be automatically added to a Microsoft 365 group for their department. The solution must minimize manual intervention and ensure that only authorized HR personnel can trigger the automation. What should you implement?

A project team needs to track action items and issues in a shared list that is accessible from within Outlook and SharePoint. They need to be able to create custom columns, set reminders, and view a history of changes. Which Microsoft 365 app is best suited for this?

An organization has users who frequently collaborate on documents across departments. They want to ensure that when a document is shared with external partners, the external users must authenticate using Azure AD credentials and cannot download or print the document. Which combination of Microsoft 365 features should they use?

A user reports that Microsoft Teams meetings frequently drop audio. During troubleshooting, you discover that the user's network has high jitter and packet loss. Which Microsoft 365 service should you use to analyze the user's connection quality and identify the root cause?

While preparing a Microsoft 365 adoption plan, a consultant is asked to manage leads, opportunities, customer accounts, and sales processes. Microsoft 365 app or service is the best fit?

A marketing team needs to create a dashboard that shows real-time sales data from Dynamics 365 and customer feedback from social media. Which Microsoft 365 service should they use to build this dashboard?

You are designing a solution for a global company that needs to store documents in a central location with granular permission control. Which service should you recommend?

A department asks for the Microsoft 365 service best suited for enterprise video publishing and town hall recordings. Which service should they use? The design must avoid adding custom operational scripts.

Which TWO Microsoft 365 services are primarily used for business process automation?

An organization needs to securely store and manage user identities for Microsoft 365. Which Microsoft service should they use?

A company uses Microsoft 365 E5 and wants to automatically classify sensitive emails containing credit card numbers and then apply encryption. Which solution should they use in combination with Microsoft Purview?

A company deploys Microsoft 365 Business Premium. The IT team wants to enable employees to sign in using a mobile app without passwords. Which app should they configure?

An organization needs to enforce that all external emails are automatically encrypted before delivery to recipients. Which feature should they configure in Microsoft 365?

Refer to the exhibit. You are reviewing a Conditional Access policy in Microsoft Entra ID. What will this policy do?

A project team uses Microsoft Teams and wants to create a shared space where they can track tasks, deadlines, and assign work items without leaving Teams. Which Microsoft 365 app should be integrated into Teams for this purpose?

A user reports that they cannot access their Microsoft 365 email on their mobile device. The user can access Outlook on the web. Which Microsoft 365 app should the administrator check to verify the user's mobile device is compliant?

Contoso Ltd. is a medium-sized company with 2,000 users. They use Microsoft 365 E5 and have recently deployed Microsoft Teams for collaboration. The IT department has received complaints that external partners (guests) can see internal team names and member lists in the Teams directory. The compliance team requires that external guests must only see teams they are directly added to, and they must not be able to search for other teams or see internal team members who are not members of the same team. Additionally, the HR team wants to use a custom app in Teams that allows employees to submit leave requests, and this app must be available to all employees without requiring them to install anything manually. The IT admin needs to configure Teams settings to meet these requirements. Which two actions should the admin take? (Choose two. Each correct answer is part of the solution.)

Match each Microsoft 365 service to its primary purpose.

A team of financial analysts needs to collaboratively build a complex budget model that includes data from multiple sources. They require real-time co-authoring, advanced formulas, and the ability to create custom charts. Which Microsoft 365 app is best suited for this task?

An HR manager needs to collect feedback from employees about a new wellness program. The manager wants to create a simple survey with multiple-choice questions and have the responses automatically visualized in charts. Which Microsoft 365 app is best suited for this task?

A marketing department uses Microsoft 365 Copilot to generate content. The compliance officer is concerned about data leakage when users interact with Copilot. Which Microsoft Purview feature should the admin implement to prevent sensitive data from being used in Copilot prompts?

A sales team needs to create a shared workspace where they can store customer documents, collaborate on a lead list, track follow-ups on a shared calendar, and hold video meetings with customers. Which Microsoft 365 service provides all these capabilities in a single, integrated experience?

Your organization, Contoso Ltd., uses Microsoft 365 E5 licenses and has 10,000 users. The company is planning to deploy Microsoft Copilot for Microsoft 365 to all users. The IT department has identified the following requirements: 1. Users must be able to use Copilot across Microsoft Teams, Word, Excel, PowerPoint, and Outlook. 2. Copilot must be able to access user data from Exchange Online, SharePoint Online, and Microsoft Graph. 3. The deployment must comply with the company's data residency policy, which requires that all data processed by Copilot remains within the European Union (EU). 4. The company wants to use a phased rollout, starting with a pilot group of 500 users. Which configuration should the IT administrator implement to meet these requirements?

Which THREE Microsoft 365 services can be used to enforce data classification and protection?

Your company is deploying Microsoft 365 Copilot and wants to ensure that sensitive data in emails and documents is not inadvertently exposed via Copilot responses. Which Microsoft 365 capability should you implement?

A service owner is comparing Microsoft 365 capabilities and needs to maintain a personal checklist that syncs across devices and integrates with Outlook tasks. Microsoft 365 app or service is the best fit?

A hospital uses Microsoft 365 E5. They need to archive patient emails for 7 years and enable legal hold for ongoing litigation. Which two Microsoft Purview features should they use? (Select TWO.)

An organization uses Microsoft Viva Learning to provide training content. They want to ensure that only employees in the Sales department see sales-specific courses. Which feature should they use?

Refer to the exhibit. An admin creates a Microsoft Purview Data Loss Prevention (DLP) policy rule as shown. When will the rule block access?

A company wants to provide employees with a personal cloud storage solution that syncs files across devices and allows sharing with external partners. Which Microsoft 365 service should they use?

An HR manager needs to collect employee feedback on a new policy. They want to create a short survey that anonymizes responses and provides automatic charts summarizing the results. Which Microsoft 365 app is best suited for this task?

Which THREE Microsoft 365 services are part of the Microsoft Viva employee experience platform?

A consulting firm needs a tool to allow customers to schedule appointments with specific consultants online. The tool must show available time slots, send confirmation emails, and allow customers to reschedule. Which Microsoft 365 app should they use?

A company wants to ensure that sensitive documents in Microsoft SharePoint Online are automatically classified and protected when they contain credit card numbers. Which Microsoft 365 service should they use?

A company is planning to migrate its collaboration tools to Microsoft 365. They need a solution for real-time document co-authoring, instant messaging, and video conferencing, all in one integrated platform. Which two Microsoft 365 services should they use? (Choose two.)

Which TWO Microsoft 365 services can be used to create and manage corporate training content and track employee completion?

Which TWO Microsoft 365 apps are part of the Microsoft Viva suite?

A department asks for the Microsoft 365 service best suited for task tracking using boards and buckets. Which service should they use?

A small marketing agency uses Microsoft 365 Business Basic. They want to enable real-time co-authoring of Word, Excel, and PowerPoint documents stored in SharePoint Online and OneDrive for Business, and ensure that multiple users can edit the same document simultaneously. Which Microsoft 365 service should they use?

A helpdesk team needs to provide remote assistance to users by viewing and controlling their Windows devices. Which Microsoft 365 service enables this?

A hospital uses Microsoft 365 and wants to enable secure messaging between doctors and nurses that supports compliance with health data regulations. Which Microsoft 365 service provides encrypted, compliant messaging?

A marketing team needs to create a slide-based presentation that includes charts copied from an Excel spreadsheet and animated transitions. They also require the ability to collaborate in real-time with remote colleagues. Which Microsoft 365 app should they use?

Which THREE Microsoft 365 services are included in Microsoft 365 E3 that are NOT in Microsoft 365 Business Basic?

During requirements gathering, an IT manager says the organization must create an approval workflow between SharePoint and Teams without writing code. Microsoft 365 app or service is the best fit?

A marketing team wants to create a visual task board to track campaign activities, assign owners, and set deadlines. They do not need subtasks or dependencies. Which Microsoft 365 app is most suitable?

Which TWO Microsoft 365 services can be used to create and manage chatbots that use AI to answer user questions?

A marketing team needs to create a printed newsletter that includes custom graphics, text boxes, and precise layout control. Which Microsoft 365 app is specifically designed for desktop publishing tasks like this?

A tenant administrator is advising a department that wants to co-author a Word document with colleagues in real time from a browser. Microsoft 365 app or service is the best fit?

A non-profit organization, NPO Global, uses Microsoft 365 Nonprofit Business Basic. The organization has 200 users and is growing. They need to: 1. Create a central repository for storing and sharing documents with external partners. 2. Allow multiple users to co-author documents in real time. 3. Provide a secure way for external partners to access only specific folders. 4. Maintain version history for all documents. Which Microsoft 365 app should the organization primarily use?

Which THREE Microsoft 365 services are part of Microsoft Viva, the employee experience platform?

A department asks for the Microsoft 365 service best suited for custom low-code business apps. Which service should they use? The design must avoid adding custom operational scripts.

During requirements gathering, an IT manager says the organization must track assets using columns such as owner, status, purchase date, and location. Microsoft 365 app or service is the best fit?

A user wants to quickly set up a website for their team to share news and resources. Which Microsoft 365 app should they use?

Refer to the exhibit. A Teams administrator runs the PowerShell commands to enable meeting transcription and recording for all users. After running the commands, users still cannot start transcription in their meetings. What is the most likely cause?

A department asks for the Microsoft 365 service best suited for custom low-code business apps. Which service should they use?

A compliance-aware administrator is selecting the right Microsoft 365 capability to create dashboards showing sales and operational trends from multiple data sources. Microsoft 365 app or service is the best fit?

Which three of the following are Microsoft 365 apps and services that are primarily designed for productivity and collaboration? (Choose three.)

A marketing team at Contoso Ltd. needs a cloud-based workspace where they can create and share interactive dashboards, reports, and datasets with colleagues without setting up any on-premises servers. Which Microsoft 365 service should they use?

A marketing manager wants to create a central repository for project documents, announcements, and a shared calendar. The solution must be accessible from Microsoft Teams and allow team members to co-author documents in real time. Which Microsoft 365 service should be used?

Wide World Importers is a retail company with 2,000 users. They use Microsoft 365 E3. They need to: (1) Deploy a new employee experience platform that integrates with Microsoft 365 and provides personalized news, tasks, and learning; (2) Enable employees to create low-code apps to automate approvals and workflows without custom development; (3) Provide a secure way for employees to store and share company files with granular permissions; (4) Allow IT to manage mobile devices and applications centrally. Which Microsoft 365 services should they use?

A user in your organization receives an email from an unknown sender with a link to a fake login page. The user reports it. You need to analyze the threat and check if other users received similar emails. Which Microsoft 365 Defender feature should you use?

A sales team needs a centralized repository for customer proposals that multiple team members can edit simultaneously and that maintains version history. Which Microsoft 365 service should they use?

Drag and drop the steps to enable Microsoft 365 audit logging in the compliance center into the correct order.

A user receives a suspicious email with a link. They report it using the built-in Microsoft 365 reporting tool. Which service will analyze the reported message?

A project team needs a centralized location to store, share, and co-author documents while maintaining version history. Which Microsoft 365 service should they use?

A department asks for the Microsoft 365 service best suited for workflow approvals between Microsoft 365 and Dynamics 365. Which service should they use?

Refer to the exhibit. A Microsoft Graph PowerShell command is run. What does this command retrieve about user jdoe?

A communications manager wants to create an interactive monthly newsletter that includes embedded videos, images, and links to SharePoint documents. The newsletter should be viewable on any device without needing to install an app. Which Microsoft 365 app is best suited for this?

Refer to the exhibit. You are reviewing a role definition in Microsoft Purview compliance portal. Which actions can a user assigned this role perform?

A user wants to create a dashboard that visualizes sales data from multiple sources in real time. Which Microsoft 365 app should they use?

Which TWO Microsoft 365 services allow users to collaborate in real-time on the same document?

A sales team needs to collaborate on a document in real time and track changes. Which Microsoft 365 app is most suitable?

Which THREE Microsoft 365 capabilities are included in Microsoft 365 E5 that are NOT included in Microsoft 365 E3?

A company uses Microsoft 365 Business Premium and wants to enable secure remote access for employees using personal devices. Which Microsoft 365 app should they configure to enforce conditional access policies based on device compliance?

A company wants to use AI-powered features to summarize chat conversations in Microsoft Teams. Which Microsoft 365 service provides this capability?

A user wants to create a custom dashboard that displays key performance indicators from multiple data sources, such as Excel files and SharePoint lists. Which Microsoft 365 app should the user use?

A user is trying to access Microsoft 365 services but is prompted for additional verification via a phone call. Which Microsoft 365 feature is enforcing this?

Which THREE Microsoft 365 services are included in the Enterprise Mobility + Security (EMS) suite?

An organization wants to provide employees with a personalized news feed and learning resources within Microsoft 365. Which app should they use?

A company wants to enable its sales team to automatically generate meeting summaries and action items from Microsoft Teams conversations. Which Microsoft 365 app or feature provides this capability?

A sales team needs to manage leads, track customer interactions, and automate follow-up emails. They also want to collect customer feedback through surveys. Which two Microsoft 365 apps should they adopt for these requirements? (Choose two.)

An organization uses Microsoft 365 E5 and wants to automatically classify and protect sensitive documents stored in SharePoint Online based on content patterns (e.g., credit card numbers). They need to apply encryption and restrict access when such content is detected. Which Microsoft 365 service should they configure?

A sales team uses Microsoft 365 and wants to automatically capture and store email signatures for all outgoing messages. Which Microsoft 365 app should the administrator configure?

A company wants to automate a business process where an approval request is sent to a manager when a new employee is added to the HR system. The HR system is a custom list in SharePoint Online. The process should run without any custom code. Which Microsoft 365 tool should they use to create this automation?

A company wants to automatically send an email notification to a manager when a new request is submitted in a SharePoint list. The process should require no custom code. Which Microsoft 365 tool should they use?

A manager wants to set up a daily automated reminder email to employees who have not completed a mandatory training video in Microsoft Stream. The reminder should stop once the training is marked complete. Which Microsoft 365 tool should the manager use?

Refer to the exhibit. You are configuring a Microsoft Purview Data Loss Prevention (DLP) policy in the Microsoft 365 compliance portal. The policy is intended to block access to files containing credit card numbers when accessed from outside the organization. However, users report that the policy is not blocking access. What is the most likely reason?

Refer to the exhibit. A PowerShell script snippet. What is this script creating?

A marketing team needs to create a short promotional video that includes screen recordings, webcam footage, and text overlays. Which Microsoft 365 app should they use to create this video?

A healthcare organization is adopting Microsoft 365 and must meet compliance requirements: retain all communications for 7 years, prevent accidental deletion of documents, and classify sensitive data automatically. Which THREE Microsoft Purview features should the organization use?

A company uses Microsoft 365 and wants to automatically classify documents containing credit card numbers as 'Highly Confidential' and apply encryption when shared externally. Which solution should they use?

An IT administrator needs to ensure that all company-issued Windows 11 devices are configured with the latest security policies and that applications are deployed automatically. Which Microsoft 365 service should they use?

Which three options describe features or capabilities of Microsoft Viva? (Choose three.)

A multinational corporation uses Microsoft 365 E5. They need to enforce that all documents marked as 'Confidential' are encrypted and cannot be printed or forwarded. Which Microsoft Purview Information Protection capability should they configure?

A user accidentally deletes a critical file from their OneDrive for Business. The IT admin needs to restore the file. What is the maximum number of days that OneDrive for Business retains deleted files by default for users without a retention policy?

A department asks for the Microsoft 365 service best suited for department document libraries with version history. Which service should they use? The design must avoid adding custom operational scripts.

A sales team wants to use an AI-powered assistant that can draft email replies directly in Outlook using customer data from Dynamics 365. Which Microsoft 365 capability should the admin enable?

A global organization uses Microsoft 365 E5 and needs to securely share sensitive documents with external partners. The compliance officer requires that external users can view but not edit, print, or forward the documents, and access must expire after 30 days. Which combination of services should the admin use?

An administrator is reviewing a request from users who need to create a team site with document libraries, version history, permissions, and news pages. Microsoft 365 app or service is the best fit?

Which TWO Microsoft 365 apps include AI-powered features that can summarize email threads and documents? (Select two.)

A hospital uses Microsoft 365 E5 and needs to ensure that patient health information (PHI) is not accidentally shared externally. They want to block sharing of emails containing credit card numbers or medical record numbers. Which Microsoft Purview feature should they configure?

A marketing team needs to collaboratively create and edit documents in real time, share files securely, and track version history. Which Microsoft 365 service should they primarily use?

A marketing team needs to create a shared workspace to manage projects, store documents, and track tasks. Which Microsoft 365 service should the administrator recommend?