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MS-900 Practice Question: A service owner is comparing Microsoft 365…
A service owner is comparing Microsoft 365 capabilities and needs to reset user passwords without assigning Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?
⚠ Common exam trap
Many exam-takers assume only Global Administrator can reset passwords, overlooking the existence of the Password Administrator role, which is specifically designed for delegated password management without full admin privileges.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Password Administrator
The Password Administrator role in Microsoft Entra ID allows a service owner to reset user passwords without needing the highly privileged Global Administrator role. This aligns with the principle of least privilege, as it grants only the specific permissions required for password management while avoiding broader administrative access.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Microsoft Whiteboard
Why it's wrong here
Microsoft Whiteboard is a visual collaboration canvas used for sketching, diagramming, and brainstorming in real time. It is not an Microsoft Entra ID or Microsoft 365 administrative role, so it cannot reset passwords or manage user directory settings. Deploying Whiteboard does not delegate any identity management permissions, and it also requires a separate license rather than fulfilling an admin or support requirement.
- ✓
Password Administrator
Why this is correct
The Password Administrator role is a built-in Microsoft Entra ID role that grants the ability to reset passwords for users who are non-admins, as well as for some limited admin roles, without assigning full Global Admin privileges. This makes it the correct choice when a service owner needs to delegate password reset tasks. It is explicitly scoped for identity management, unlike collaboration tools, and is the least-privileged role that can handle this requirement.
- ✗
Microsoft Forms
Why it's wrong here
Microsoft Forms is a web-based app for creating surveys, quizzes, and polls, storing responses in a list or Excel workbook. It provides no control over user accounts or passwords within Microsoft Entra ID, and its permissions are limited to the Forms app itself, not directory-wide. Choosing Forms for a password reset delegation is a category error because Forms manages data collection, not identity or access management.
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Microsoft Stream
Why it's wrong here
Microsoft Stream is an enterprise video service for uploading, organizing, and sharing recordings, with features like transcription and access control per video. However, Stream's permissions govern content viewing and sharing, not user directory objects, and it cannot reset or manage account credentials. As a content platform, Stream has no overlap with the Microsoft Entra ID role needed to delegate password resets, and it is not license- or admin-related.
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Key term
User
A user is any person, system, or device that interacts with an IT service, resource, or identity system, typically authenticated through credentials and authorized to perform specific actions.
Key term
Microsoft Entra ID
Microsoft Entra ID is a cloud-based identity and access management service that lets employees sign in and access resources both inside and outside of your organization.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.