MS-900 Describe Microsoft 365 pricing and support Practice Question
This MS-900 practice question tests your understanding of describe microsoft 365 pricing and support. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. A key principle to apply: microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access.. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A small business with 50 users currently has Microsoft 365 Business Basic subscriptions. They need the desktop versions of Office apps (Word, Excel, PowerPoint) for each user, in addition to the web and mobile versions they already have. What should they purchase for each user?
Business Standard includes the desktop versions of Office apps along with all the features of Business Basic. This is the appropriate upgrade for users who need desktop Office.
B
Microsoft 365 F3 license
Why wrong: F3 (formerly F1) is a low-cost plan for frontline workers and does not include desktop Office apps. It is not a suitable upgrade for this requirement.
C
Office 365 E1 license
Why wrong: Office 365 E1 includes web and mobile versions of Office only, similar to Business Basic. It does not provide desktop apps.
D
Microsoft 365 Business Voice add-on
Why wrong: Business Voice is a phone system add-on and does not include desktop Office apps. It is unrelated to the requirement.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Microsoft 365 Business Standard license
Microsoft 365 Business Standard includes the desktop versions of Office apps (Word, Excel, PowerPoint) plus web and mobile access, making it the correct upgrade from Business Basic. The customer already has web and mobile apps via Business Basic, so adding Business Standard provides the missing desktop apps without over-provisioning.
Key principle: Microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
Microsoft 365 Business Standard license
Why this is correct
Business Standard includes the desktop versions of Office apps along with all the features of Business Basic. This is the appropriate upgrade for users who need desktop Office.
Related concept
Microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access.
✗
Microsoft 365 F3 license
Why it's wrong here
F3 (formerly F1) is a low-cost plan for frontline workers and does not include desktop Office apps. It is not a suitable upgrade for this requirement.
✗
Office 365 E1 license
Why it's wrong here
Office 365 E1 includes web and mobile versions of Office only, similar to Business Basic. It does not provide desktop apps.
✗
Microsoft 365 Business Voice add-on
Why it's wrong here
Business Voice is a phone system add-on and does not include desktop Office apps. It is unrelated to the requirement.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse 'Business Voice' as an Office app add-on rather than a PSTN telephony service, or they assume F3 or E1 include desktop apps because they are higher-tier enterprise plans, when in fact only Business Standard, Business Premium, and E3/E5 provide the full desktop Office suite.
Trap categories for this question
Similar concept trap
Office 365 E1 includes web and mobile versions of Office only, similar to Business Basic. It does not provide desktop apps.
Detailed technical explanation
How to think about this question
Microsoft 365 Business Standard is the only SMB plan that bundles desktop Office apps (installed locally via Click-to-Run) with Exchange Online, SharePoint, and Teams. Under the hood, the license activates the Office 365 ProPlus suite (now Microsoft 365 Apps for enterprise) for up to 5 devices per user, with offline access and full local processing, unlike the browser-based Office Online Server rendering used by Business Basic and F3. A real-world scenario: a user on Business Basic cannot edit a large Excel file offline on a plane, but upgrading to Business Standard resolves this with the full Win32 application.
KKey Concepts to Remember
Microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access.
It builds upon the features of Microsoft 365 Business Basic.
Business Standard allows installation of Office apps on up to 5 PCs/Macs, 5 tablets, and 5 smartphones per user.
It is designed for small to medium-sized businesses (up to 300 users).
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MS-900 question in full detail.
Review microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access., then practise related MS-900 questions on the same topic to reinforce the concept.
Describe Microsoft 365 pricing and support — This question tests Describe Microsoft 365 pricing and support — Microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access..
What is the correct answer to this question?
The correct answer is: Microsoft 365 Business Standard license — Microsoft 365 Business Standard includes the desktop versions of Office apps (Word, Excel, PowerPoint) plus web and mobile access, making it the correct upgrade from Business Basic. The customer already has web and mobile apps via Business Basic, so adding Business Standard provides the missing desktop apps without over-provisioning.
What should I do if I get this MS-900 question wrong?
Review microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access., then practise related MS-900 questions on the same topic to reinforce the concept.
What is the key concept behind this question?
Microsoft 365 Business Standard includes desktop versions of Word, Excel, PowerPoint, Outlook, Publisher, and Access.
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