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MS-900 Practice Question: A small business with 50 users currently has…

A small business with 50 users currently has Microsoft 365 Business Basic subscriptions. They need the desktop versions of Office apps (Word, Excel, PowerPoint) for each user, in addition to the web and mobile versions they already have. What should they purchase for each user?

⚠ Common exam trap

A common mix-up: candidates confuse 'Business Voice' as an Office app add-on rather than a PSTN telephony service, or they assume F3 or E1 include desktop apps because they are higher-tier enterprise plans, when in fact only Business Standard, Business Premium, and E3/E5 provide the full desktop Office suite.

Answer choices

Why each option matters

Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.

Correct answer & explanation

Microsoft 365 Business Standard license

Microsoft 365 Business Standard includes the desktop versions of Office apps (Word, Excel, PowerPoint) plus web and mobile access, making it the correct upgrade from Business Basic. The customer already has web and mobile apps via Business Basic, so adding Business Standard provides the missing desktop apps without over-provisioning.

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

  • Microsoft 365 Business Standard license

    Why this is correct

    Microsoft 365 Business Standard is a per-user subscription for up to 300 users that includes the installed Microsoft 365 Apps for business (Word, Excel, PowerPoint, Outlook, and others) alongside the same cloud services as Business Basic: Exchange Online, SharePoint, Teams, OneDrive, and Power Platform tools. This plan adds the full desktop Office clients to your existing business-grade collaboration stack, letting each user install Office on up to five devices. For a small business with 50 users who need desktop Office, this is the direct, cost-effective upgrade from Business Basic, as it precisely resolves the desktop app gap without adding unnecessary enterprise-level features.

  • Microsoft 365 F3 license

    Why it's wrong here

    Microsoft 365 F3 is a low-cost plan aimed at frontline or task-based workers and provides only web and mobile versions of Office, not the full locally installed desktop apps. While it does include Teams, Exchange Online, SharePoint, and some security/compliance essentials, its licensing model explicitly excludes the Office desktop client deliverables. Therefore, selecting F3 would leave these 50 users without offline, full-featured Word, Excel, and PowerPoint, and would be a mismatch for knowledge workers whose job requires desktop productivity tools.

  • Office 365 E1 license

    Why it's wrong here

    Office 365 E1 is an enterprise-grade plan that delivers Exchange Online, SharePoint, Teams, Office for the web, and advanced compliance capabilities, yet it deliberately omits the traditional desktop Office applications. Although E1 offers broader enterprise governance features than Business Basic, the absence of installed Word, Excel, PowerPoint, and Outlook clients makes it functionally equivalent to Business Basic for the specific purpose of needing desktop apps. Upgrading a small business to E1 would preserve the same web-application limitation, meaning users still could not install Office locally, so it fails the stated requirement.

  • Microsoft 365 Business Voice add-on

    Why it's wrong here

    Microsoft 365 Business Voice is an add-on, not a base subscription, that supplies a cloud-based phone system through Teams—including calling plans, auto attendants, and voicemail. It contains no Office application licenses of any kind, either desktop or web, and does not affect the user's existing access to Office products. Adding Business Voice to Microsoft 365 would give the organization telephony features but would not provide the requested desktop Office apps; the users would see exactly the same Office capabilities they already had, making it entirely unsuitable for this upgrade need.

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