MS-900 domain

Describe Microsoft 365 pricing and support

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Question index

All Describe Microsoft 365 pricing and support questions (143)

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1

A non-profit organization with 250 employees is considering Microsoft 365. They want the most cost-effective plan that includes business-class email, web and mobile versions of Office apps, and 1 TB of cloud storage per user. Which subscription should they choose?

2

A company with 100 users currently has Microsoft 365 Business Standard. The IT department wants to add governance-level security features, including conditional access policies, Microsoft Defender for Microsoft 365, and compliance tools like litigation hold and eDiscovery. Which licensing upgrade should they consider?

3

A company is planning to purchase Microsoft 365 subscriptions. They want to follow the recommended process. Which of the following sequences correctly represents the order of steps from start to finish?

4

A company with 1,000 users has Microsoft 365 E3 subscriptions. They are experiencing a major outage affecting all users and need guaranteed 1-hour response time for a critical support issue. What should they purchase?

5

A company with 500 Microsoft 365 E3 users wants to add the highest level of threat protection and advanced investigation capabilities for their security team. Which licensing add-on should they purchase?

6

A company with 250 users has Microsoft 365 E3 licenses. They want to add advanced anti-phishing and anti-malware protection for email and also deploy endpoint detection and response (EDR) for all devices. What is the most cost-effective licensing add-on?

7

A company currently has Microsoft 365 E5 licenses for all users. They need to perform advanced threat hunting using queries across email, endpoints, and identities to investigate a potential security incident. Which of the following capabilities is already included in their existing license?

8

A company with 1,000 users currently has Microsoft 365 E3 licenses. They need to add advanced threat protection for email (including anti-phishing and anti-malware) and endpoint detection and response (EDR) for all devices. What is the most cost-effective licensing addition?

9

A multinational organization with 500 users currently has Microsoft 365 E3 licenses. They need to perform advanced threat hunting using queries across email, endpoints, and identities to investigate a security incident. They also need the ability to automatically isolate infected endpoints. What is the most cost-effective licensing addition?

10

A 500-user organization is licensed with Microsoft 365 E3. They need to comply with a regulation that requires retaining all Exchange Online mailbox content for 10 years and providing unlimited archive storage for users. Which add-on license or service should they acquire to meet this requirement most cost-effectively?

11

A company with 300 Microsoft 365 E3 users needs to add advanced identity protection features: Microsoft Entra ID Premium P2 and Microsoft Defender for Identity. They want to add these capabilities without upgrading all users to E5. What is the most cost-effective licensing strategy?

12

A company with 100 Microsoft 365 E3 users needs to add cloud access security broker capabilities to monitor and control user access to SaaS applications and shadow IT. They want the most cost-effective add-on. What should they purchase?

13

A company has 250 users with Microsoft 365 E3 licenses. They need to add Microsoft Defender for Microsoft 365 Plan 2 (for advanced threat protection and automated investigation) and Microsoft 365 E5 eDiscovery and Audit capabilities for legal investigations. They want to keep their existing E3 subscriptions and minimize additional costs. What is the most cost-effective licensing approach?

14

A company has 100 Microsoft 365 E3 users. They need to add advanced threat protection (Microsoft Defender for Microsoft 365 Plan 2) and advanced compliance (eDiscovery Premium) for all users. They want to minimize additional costs while keeping their existing E3 subscriptions. What is the most cost-effective licensing strategy?

15

A global organization relies on Microsoft 365 for critical business operations. They require guaranteed response times for support incidents: critical severity issues must receive an initial response within 15 minutes, and high severity within 1 hour. They also need proactive monitoring and advice from a designated support account manager. Which support plan should they purchase?

16

A company currently has Microsoft 365 E3 licenses for all 200 users. They need to add PSTN calling capabilities (Phone System and Calling Plan) for making and receiving external phone calls from Microsoft Teams. They also want to allow dial-in audio conferencing for online meetings. They want to minimize additional costs while keeping existing E3 subscriptions. What is the most cost-effective licensing strategy?

17

A tenant administrator is advising a department that wants to web/mobile Office apps, business email, Teams, OneDrive, and SharePoint, but not desktop Office apps. Microsoft 365 licensing, admin, or support concept is most relevant?

18

A business stakeholder asks how Microsoft 365 can help them desktop Office apps plus business email and collaboration services without advanced security management. Microsoft 365 licensing, admin, or support concept is most relevant?

19

While preparing a Microsoft 365 adoption plan, a consultant is asked to desktop Office apps plus Intune and enhanced security capabilities for a small or medium business. Microsoft 365 licensing, admin, or support concept is most relevant?

20

A service owner is comparing Microsoft 365 capabilities and needs to enterprise licensing options for an organization with more complex or larger-scale requirements. Microsoft 365 licensing, admin, or support concept is most relevant?

21

During requirements gathering, an IT manager says the organization must manage users, licenses, billing, and tenant settings. Microsoft 365 licensing, admin, or support concept is most relevant?

22

A help desk lead is documenting the correct Microsoft 365 approach to review upcoming Microsoft 365 changes and recommended admin actions. Microsoft 365 licensing, admin, or support concept is most relevant?

23

A compliance-aware administrator is selecting the right Microsoft 365 capability to check known incidents affecting Microsoft 365 services. Microsoft 365 licensing, admin, or support concept is most relevant?

24

A department head asks which Microsoft 365 option should be used to manage billing without granting full tenant control. Microsoft 365 licensing, admin, or support concept is most relevant?

25

An administrator is reviewing a request from users who need to reset user passwords without assigning Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

26

During a Microsoft 365 planning workshop, view service health and create support requests without broad user management. Microsoft 365 licensing, admin, or support concept is most relevant?

27

A tenant administrator is advising a department that wants to view usage reports without changing configuration. Microsoft 365 licensing, admin, or support concept is most relevant?

28

A business stakeholder asks how Microsoft 365 can help them guide assignment of Microsoft 365 admin roles. Microsoft 365 licensing, admin, or support concept is most relevant?

29

While preparing a Microsoft 365 adoption plan, a consultant is asked to assign licenses automatically when users join a department group. Microsoft 365 licensing, admin, or support concept is most relevant?

30

A service owner is comparing Microsoft 365 capabilities and needs to give different departments different Microsoft 365 features without wasting licenses. Microsoft 365 licensing, admin, or support concept is most relevant?

31

During requirements gathering, an IT manager says the organization must remove a departing user's license safely. Microsoft 365 licensing, admin, or support concept is most relevant?

32

A help desk lead is documenting the correct Microsoft 365 approach to estimate monthly Microsoft 365 subscription cost. Microsoft 365 licensing, admin, or support concept is most relevant?

33

A compliance-aware administrator is selecting the right Microsoft 365 capability to evaluate Microsoft 365 before purchasing. Microsoft 365 licensing, admin, or support concept is most relevant?

34

A department head asks which Microsoft 365 option should be used to confirm whether a feature is included in a Microsoft 365 plan. Microsoft 365 licensing, admin, or support concept is most relevant?

35

An administrator is reviewing a request from users who need to explain why a newly licensed user may not access an app immediately. Microsoft 365 licensing, admin, or support concept is most relevant?

36

During a Microsoft 365 planning workshop, create a Microsoft 365 support request. Microsoft 365 licensing, admin, or support concept is most relevant?

37

A tenant administrator is advising a department that wants to avoid service disruption before subscription renewal. Microsoft 365 licensing, admin, or support concept is most relevant?

38

A business stakeholder asks how Microsoft 365 can help them explain why an organization may choose E5 over E3. Microsoft 365 licensing, admin, or support concept is most relevant?

39

While preparing a Microsoft 365 adoption plan, a consultant is asked to compare Business Premium with Business Standard at a high level. Microsoft 365 licensing, admin, or support concept is most relevant?

40

A service owner is comparing Microsoft 365 capabilities and needs to provide desktop Office apps when email is hosted elsewhere. Microsoft 365 licensing, admin, or support concept is most relevant?

41

During requirements gathering, an IT manager says the organization must allow a junior admin to read tenant configuration without making changes. Microsoft 365 licensing, admin, or support concept is most relevant?

42

A help desk lead is documenting the correct Microsoft 365 approach to delegate SharePoint and OneDrive administration without full tenant control. Microsoft 365 licensing, admin, or support concept is most relevant?

43

A compliance-aware administrator is selecting the right Microsoft 365 capability to delegate Exchange Online mailbox and mail flow administration. Microsoft 365 licensing, admin, or support concept is most relevant?

44

A department head asks which Microsoft 365 option should be used to delegate Teams policy and meeting administration. Microsoft 365 licensing, admin, or support concept is most relevant?

45

An administrator is reviewing a request from users who need to allocate Microsoft 365 license costs by department. Microsoft 365 licensing, admin, or support concept is most relevant?

46

During a Microsoft 365 planning workshop, identify purchased Microsoft 365 licenses that are not assigned. Microsoft 365 licensing, admin, or support concept is most relevant?

47

A tenant administrator is advising a department that wants to find who made Microsoft 365 admin changes and when. Microsoft 365 licensing, admin, or support concept is most relevant?

48

A business stakeholder asks how Microsoft 365 can help them check feature availability by plan, region, or rollout status. Microsoft 365 licensing, admin, or support concept is most relevant?

49

While preparing a Microsoft 365 adoption plan, a consultant is asked to understand the impact of removing a user's license. Microsoft 365 licensing, admin, or support concept is most relevant?

50

A service owner is comparing Microsoft 365 capabilities and needs to avoid giving every IT staff member Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

51

During requirements gathering, an IT manager says the organization must license frontline workers with lighter productivity needs. Microsoft 365 licensing, admin, or support concept is most relevant?

52

A help desk lead is documenting the correct Microsoft 365 approach to troubleshoot why a licensed user cannot access a specific app. Microsoft 365 licensing, admin, or support concept is most relevant?

53

A compliance-aware administrator is selecting the right Microsoft 365 capability to follow a logical Microsoft 365 subscription planning sequence. Microsoft 365 licensing, admin, or support concept is most relevant?

54

A department head asks which Microsoft 365 option should be used to find Microsoft 365 training and adoption guidance. Microsoft 365 licensing, admin, or support concept is most relevant?

55

An administrator is reviewing a request from users who need to let support staff troubleshoot without tenant-wide change permissions. Microsoft 365 licensing, admin, or support concept is most relevant?

56

During a Microsoft 365 planning workshop, check whether an Outlook on the web issue is caused by a known Microsoft incident. Microsoft 365 licensing, admin, or support concept is most relevant?

57

A tenant administrator is advising a department that wants to identify a plan category intended for individual home users. Microsoft 365 licensing, admin, or support concept is most relevant?

58

A business stakeholder asks how Microsoft 365 can help them determine which apps a licensed user can access. Microsoft 365 licensing, admin, or support concept is most relevant?

59

While preparing a Microsoft 365 adoption plan, a consultant is asked to control who can purchase or change subscriptions. Microsoft 365 licensing, admin, or support concept is most relevant?

60

A service owner is comparing Microsoft 365 capabilities and needs to avoid license waste when employees change roles. Microsoft 365 licensing, admin, or support concept is most relevant?

61

During requirements gathering, an IT manager says the organization must see how many paid licenses are unused. Microsoft 365 licensing, admin, or support concept is most relevant?

62

A help desk lead is documenting the correct Microsoft 365 approach to web/mobile Office apps, business email, Teams, OneDrive, and SharePoint, but not desktop Office apps. Microsoft 365 licensing, admin, or support concept is most relevant?

63

A compliance-aware administrator is selecting the right Microsoft 365 capability to desktop Office apps plus business email and collaboration services without advanced security management. Microsoft 365 licensing, admin, or support concept is most relevant?

64

A department head asks which Microsoft 365 option should be used to desktop Office apps plus Intune and enhanced security capabilities for a small or medium business. Microsoft 365 licensing, admin, or support concept is most relevant?

65

An administrator is reviewing a request from users who need to enterprise licensing options for an organization with more complex or larger-scale requirements. Microsoft 365 licensing, admin, or support concept is most relevant?

66

During a Microsoft 365 planning workshop, manage users, licenses, billing, and tenant settings. Microsoft 365 licensing, admin, or support concept is most relevant?

67

A tenant administrator is advising a department that wants to review upcoming Microsoft 365 changes and recommended admin actions. Microsoft 365 licensing, admin, or support concept is most relevant?

68

A business stakeholder asks how Microsoft 365 can help them check known incidents affecting Microsoft 365 services. Microsoft 365 licensing, admin, or support concept is most relevant?

69

While preparing a Microsoft 365 adoption plan, a consultant is asked to manage billing without granting full tenant control. Microsoft 365 licensing, admin, or support concept is most relevant?

70

A service owner is comparing Microsoft 365 capabilities and needs to reset user passwords without assigning Global Administrator. Microsoft 365 licensing, admin, or support concept is most relevant?

71

During requirements gathering, an IT manager says the organization must view service health and create support requests without broad user management. Microsoft 365 licensing, admin, or support concept is most relevant?

72

A help desk lead is documenting the correct Microsoft 365 approach to view usage reports without changing configuration. Microsoft 365 licensing, admin, or support concept is most relevant?

73

A compliance-aware administrator is selecting the right Microsoft 365 capability to guide assignment of Microsoft 365 admin roles. Microsoft 365 licensing, admin, or support concept is most relevant?

74

A department head asks which Microsoft 365 option should be used to assign licenses automatically when users join a department group. Microsoft 365 licensing, admin, or support concept is most relevant?

75

An administrator is reviewing a request from users who need to give different departments different Microsoft 365 features without wasting licenses. Microsoft 365 licensing, admin, or support concept is most relevant?

76

A small business with 50 users currently has Microsoft 365 Business Basic subscriptions. They need the desktop versions of Office apps (Word, Excel, PowerPoint) for each user, in addition to the web and mobile versions they already have. What should they purchase for each user?

77

A company with 100 users currently has Microsoft 365 Business Standard. The IT department wants to add governance-level security features, including conditional access policies, Microsoft Defender for Office 365, and compliance tools like litigation hold and eDiscovery. Which licensing upgrade should they consider?

78

A user with a Microsoft 365 Business Basic subscription needs help with a billing issue. They want immediate assistance without paying extra. What support option is already included in their subscription at no additional cost?

79

A registered nonprofit organization with 100 employees wants to use Microsoft 365 Business Basic at no cost. Which program should they apply for to be eligible for donated or discounted subscriptions?

80

A small business with 15 employees needs Microsoft 365 subscriptions that include desktop versions of Office apps and business-class email. They have a limited budget. Which is the most cost-effective plan that meets these requirements?

81

A company with 200 users has Microsoft 365 Business Standard licenses. They need to add Microsoft 365 Defender for Office 365 (Plan 2) for increased protection against advanced threats. What should they purchase?

82

An organization has 50 users with Microsoft 365 Business Premium licenses. They are considering moving to Microsoft 365 E3 for better compliance and advanced analytics features. What is the relationship between these plans?

83

A company with 100 users wants to provide all users with Microsoft Teams and cloud file storage, but only the sales team of 20 users needs access to Dynamics 365. Which licensing approach is most cost-effective?

84

An organization with 150 users currently uses Microsoft 365 Business Standard. They need advanced compliance features (litigation hold and eDiscovery Standard) for all users, and Microsoft Defender for Office 365 Plan 1 for the 50 users in the finance department. What is the most cost-effective licensing approach?

85

A small business with 10 employees needs the desktop versions of Microsoft 365 apps (Word, Excel, PowerPoint) and 1 TB of cloud storage per user. They do not need business email because they use a separate provider. Which Microsoft 365 plan should they purchase?

86

A company has a mix of full-time employees and contractors. Full-time employees need Microsoft 365 desktop apps, email, and cloud storage. Contractors only need email and cloud storage. Which licensing approach is the most cost-effective?

87

A company with 300 users currently has Microsoft 365 Business Premium licenses. They want to add the highest level of automated threat investigation and response capabilities for all users. Which licensing option should they purchase?

88

A multinational organization with 5,000 users currently has Microsoft 365 E3 licenses. They need to meet a regulatory requirement that all user activity logs must be retained for 7 years. They also require the ability to place litigation holds on all mailboxes. Which licensing approach meets the compliance requirements at the lowest additional cost?

89

An organization with 2,000 users currently has Microsoft 365 E3 licenses. They need to implement a policy that automatically deletes all Microsoft Teams chat messages older than 90 days. They also need to retain all Yammer messages for 10 years for legal purposes. Which licensing add-ons are minimally required to achieve both requirements?

90

A company with 500 users currently has Microsoft 365 Business Basic licenses. They need to provide all users with the desktop versions of Office apps and increase email storage to 100 GB per user. What is the most cost-effective licensing upgrade from the options below?

91

A nonprofit organization with 50 users needs to use Microsoft 365 for email, file storage, and online versions of Office apps. They have a very limited budget. Which Microsoft 365 plan should they consider first?

92

A startup with 25 employees needs business-grade email (50 GB mailbox per user), web versions of Office apps, and 1 TB of cloud storage per user. They do not need the desktop versions of Office or advanced security features. Which Microsoft 365 plan is the most cost-effective choice?

93

A multinational organization with 5,000 users currently has Microsoft 365 E3 licenses. They must comply with a regulation that requires all Exchange Online mailbox data to be retained for 7 years (including deleted items) and the ability to place all mailboxes on litigation hold. They also need to automatically detect and label sensitive content such as passport numbers. What is the minimum licensing addition to meet all these requirements?

94

A small company with 15 employees needs business-grade email, desktop versions of Office apps (Word, Excel, PowerPoint), and 1 TB of cloud storage per user. They do not need advanced security or compliance features. Which Microsoft 365 plan is the most cost-effective choice?

95

A company with 500 users currently has Microsoft 365 Business Premium licenses. They need to add advanced eDiscovery features (including predictive coding and legal hold) and the ability to retain all communications for 10 years. What is the most cost-effective licensing addition?

96

A charitable organization with 50 employees wants to use Microsoft 365 for email and collaboration but has a very limited budget. What should they do first to obtain licenses at a reduced cost?

97

A company with 500 users is currently licensed with Microsoft 365 E3. The compliance team needs to add advanced eDiscovery capabilities (including predictive coding and legal hold) and the ability to retain data for up to 7 years. What is the most cost-effective licensing addition?

98

A charitable organization with 50 employees wants to use Microsoft 365 for business‑grade email, calendar, and online versions of Office apps. Their budget is extremely limited. What should they do first to obtain licenses at a reduced cost?

99

A small business with 10 users needs Microsoft 365 desktop versions of Office apps (Word, Excel, PowerPoint), business-grade email, and 1 TB of cloud storage per user. They do not need advanced security or compliance features. Which Microsoft 365 plan is the most cost-effective choice?

100

A company currently has Microsoft 365 E3 licenses for all users. They need to retain all Exchange Online mailbox data for 10 years and place legal holds for litigation. Which add-on license provides these retention and eDiscovery capabilities?

101

A charitable organization with 25 employees is eligible for Microsoft's non-profit licensing program. They need business-grade email, online versions of Office apps, and 50 GB of cloud storage per user. Their budget is very limited. Which plan should they choose?

102

A mid-size company with 300 users currently has Microsoft 365 Business Basic licenses. They need to add desktop versions of Office apps (Word, Excel, PowerPoint) and advanced security features such as Microsoft Defender for Office 365. What is the most cost-effective licensing upgrade?

103

A non-profit organization with 15 employees needs business-grade email, desktop versions of Office apps, and 1 TB of cloud storage per user. They are eligible for Microsoft's non-profit program. Which plan provides these features at the lowest cost?

104

A small business with 10 users needs the fully installed desktop versions of Office apps (Word, Excel, PowerPoint), business-class email, and 1 TB of cloud storage per user. They do not require advanced security or compliance features. Which Microsoft 365 plan is the most cost-effective choice?

105

A non-profit organization with 300 users currently uses Microsoft 365 Business Basic. They want to add Microsoft Defender for Office 365 (Plan 1) and endpoint management capabilities using Microsoft Intune. They are eligible for non-profit pricing. What is the most cost-effective way to obtain these features?

106

A company currently uses Microsoft 365 Business Basic licenses for 80 users. They want to add the desktop versions of Office apps (Word, Excel, PowerPoint) without any additional security or compliance features. Which upgrade is the most cost-effective?

107

A non-profit organization with 150 employees needs business-grade email, online and desktop versions of Office apps, 1 TB cloud storage per user, and the ability to manage user permissions on mobile devices. They are eligible for non-profit licensing. Which plan should they choose to meet all requirements most cost-effectively?

108

A non-profit organization with 50 employees needs business-grade email, online versions of Office apps, and 1 TB of cloud storage per user. They have a very limited budget and are eligible for Microsoft's non-profit program. Which Microsoft 365 plan provides these features at the lowest cost?

109

A company with 200 users currently has Microsoft 365 Business Basic licenses. They need to add Microsoft Defender for Office 365 (Plan 1) and device management capabilities using Microsoft Intune. What is the most cost-effective licensing upgrade to obtain these features?

110

A growing company with 120 users currently holds Microsoft 365 Business Basic licenses. They need to add endpoint management (Microsoft Intune) and advanced threat protection (Microsoft Defender for Office 365 Plan 1). They also want to keep their existing Business Basic subscriptions. What is the most cost-effective way to add these capabilities?

111

A non-profit organization with 300 users needs to deploy Microsoft 365 Business Basic for all users. They also require device management via Microsoft Intune for 50 users who use company-owned mobile devices. The organization is eligible for non-profit pricing. What is the most cost-effective licensing approach?

112

A non-profit organization with 100 users needs business-grade email, desktop versions of Office apps (Word, Excel, PowerPoint), and 1 TB of cloud storage per user. They are eligible for non-profit pricing. Which Microsoft 365 plan meets these requirements at the lowest cost?

113

A company has 50 users with Microsoft 365 Business Basic licenses. They need desktop versions of Office apps (Word, Excel, PowerPoint) and 1 TB of cloud storage per user. They do not need advanced security, device management, or analytics features. Which licensing upgrade is the most cost-effective?

114

A non-profit organization with 200 employees needs to equip their staff with Microsoft 365 Business Premium, which includes desktop Office apps, Microsoft Intune, Microsoft Entra ID Premium P1, and Microsoft Defender for Office 365 Plan 1. They are eligible for non-profit pricing. What is the most cost-effective way to obtain these capabilities?

115

A multinational organization with 5,000 users is licensed with Microsoft 365 E3. They need to comply with a regulation that requires retaining all Exchange Online mailbox content for 7 years and providing advanced eDiscovery capabilities (including predictive coding) to search through that data. Which Microsoft 365 add-on license should they purchase to meet these requirements most cost-effectively?

116

A company has 150 users with Microsoft 365 Business Basic licenses. They need to add Microsoft Defender for Office 365 Plan 1 and Microsoft Intune for device management, but they want to retain their existing Basic subscriptions to minimize costs. What is the most cost-effective licensing strategy to meet these requirements?

117

A company has 50 users with Microsoft 365 Business Basic licenses. They require the desktop versions of Office apps (Word, Excel, PowerPoint) for all 50 users. Additionally, 20 of those users need device management capabilities via Microsoft Intune. The company wants to minimize total licensing costs. Which licensing strategy is most cost-effective?

118

A company with 500 Microsoft 365 Business Premium users encounters a critical service outage that prevents all users from accessing email. They need to report the incident and expect a response within 1 hour. Which support option should they use to achieve this while keeping additional costs as low as possible?

119

A company with 200 users currently has Microsoft 365 Business Premium licenses. They need to implement advanced compliance features, including communication compliance and eDiscovery (Premium). They want to keep their existing Business Premium licenses to avoid losing other features. What is the most cost-effective licensing strategy to add these capabilities?

120

A company with 500 Microsoft 365 Business Premium users wants to enable advanced identity protection features, such as risk-based conditional access and privileged identity management (PIM). These features require Microsoft Entra ID Premium P2. What is the most cost-effective licensing approach to add this capability?

121

A company has 10 users who need only Exchange Online mailboxes and Microsoft Teams. They do not need desktop versions of Office apps. What is the most cost-effective Microsoft 365 plan for this requirement?

122

A company with 50 users currently has Microsoft 365 Business Basic licenses. They now want to give all users the desktop versions of Office apps and 1 TB of OneDrive storage per user. What is the most cost-effective licensing change?

123

A company with 300 users is choosing between Microsoft 365 Business Premium and Microsoft 365 E3. They need desktop Office apps, email, Teams, and basic device management (including Microsoft Intune). They do not need advanced compliance or analytics. Which plan is more cost-effective?

124

A company with 100 Microsoft 365 Business Premium users needs to add advanced compliance features: eDiscovery (Premium) and Communication Compliance. They want to keep their existing Business Premium subscriptions to retain current capabilities. What is the most cost-effective licensing approach?

125

A company with 500 Microsoft 365 Business Premium users needs to add Microsoft Defender for Office 365 Plan 2 (advanced threat protection) and eDiscovery (Premium) for legal investigations. They want to keep their existing Business Premium subscriptions to retain current features. Which add-on licenses are required?

126

A company has 150 users with Microsoft 365 Business Basic licenses. They now need to manage mobile devices using Microsoft Intune for all users. They want to keep costs as low as possible and do not want to upgrade to a more expensive plan if an add-on is available. What is the most cost-effective licensing strategy?

127

A company with 50 users currently has Microsoft 365 Business Standard licenses. They face new compliance regulations that require automatic data classification and retention policies across all Microsoft 365 workloads. They want to add these capabilities without replacing their existing licenses, and they want to minimize costs. What is the most cost-effective licensing strategy?

128

A company with 200 users currently has Microsoft 365 Business Basic licenses. They now need device management (Microsoft Intune) and Microsoft Defender for Office 365 Plan 1 for all users. They want to keep costs as low as possible. What is the most cost-effective licensing strategy?

129

A company with 100 users has Microsoft 365 Business Basic licenses. They want to add Phone System and Audio Conferencing for all users to enable PSTN calling and dial-in capabilities. They wish to minimize additional costs. What is the most cost-effective licensing approach?

130

A company has 50 users with Microsoft 365 Business Basic licenses. They want to allow dial-in access to their online meetings for participants who cannot use VoIP. They need to minimize additional licensing costs. What should they purchase?

131

A small business with 10 employees needs desktop versions of Office apps (Word, Excel, PowerPoint), business-class email, and the ability to host online meetings with up to 250 attendees. They also require basic device management to enforce security policies on company-owned devices. They do not need advanced analytics or compliance features. Which Microsoft 365 plan is most suitable?

132

A company has 500 users with Microsoft 365 E3 licenses. They need to add Communication Compliance and Insider Risk Management for all users. They want to minimize additional costs while retaining their existing E3 subscriptions. What is the most cost-effective licensing approach?

133

A company has 250 users with Microsoft 365 E3 licenses. They need to add Microsoft Defender for Office 365 Plan 2 (for advanced threat protection and automated investigation) and Microsoft 365 E5 eDiscovery and Audit capabilities for legal investigations. They want to keep their existing E3 subscriptions and minimize additional costs. What is the most cost-effective licensing approach?

134

A company with 50 users currently has Microsoft 365 Business Basic licenses. They now need to use desktop versions of Office apps (Word, Excel, PowerPoint) for all users. They also want to keep their existing business email and online meeting features. What is the most cost-effective licensing strategy?

135

A company has 100 Microsoft 365 E3 users. They need to add advanced threat protection (Microsoft Defender for Office 365 Plan 2) and advanced compliance (eDiscovery Premium) for all users. They want to minimize additional costs while keeping their existing E3 subscriptions. What is the most cost-effective licensing strategy?

136

A company currently uses Microsoft 365 Business Standard for all 50 users. They now need to add advanced security features like Microsoft Defender for Business and device management capabilities via Microsoft Intune. They want to minimize additional costs while retaining existing features. What is the most cost-effective licensing strategy?

137

A 200-user company needs desktop Office apps, Exchange Online mailboxes, Microsoft Teams, and Intune-based device management. Which Microsoft 365 plan is the best fit from the listed options?

138

A company with 40 users needs email, Teams, web Office apps, and cloud file storage but not desktop Office apps. Which option best matches the requirement?

139

A company with 75 users needs desktop Office apps and cloud services but has no advanced security requirement. Which option best matches the requirement?

140

A company with 120 users needs desktop Office apps, Intune device management, and enhanced security. Which option best matches the requirement?

141

An enterprise needs advanced analytics, voice, and advanced security/compliance capabilities beyond E3. Which option best matches the requirement?

142

A business wants predictable annual subscription pricing and centralized license assignment. Which option best matches the requirement?

143

A tenant administrator needs help from Microsoft for a service issue affecting Exchange Online. Which option best matches the requirement?

Watch out for

Common Describe Microsoft 365 pricing and support exam traps

  • Answering from memory before reading the full scenario.
  • Missing a constraint such as cost, availability, security, scope or command context.
  • Choosing a broad answer when the question asks for the most specific fix.
  • Ignoring why the wrong options are tempting.

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