- A
Microsoft 365 E5 Compliance add-on for all users
This add-on enables advanced compliance features including retention policies for Teams and Yammer, meeting both requirements without additional licensing.
- B
Microsoft 365 E5 Information Protection and Governance add-on
Why wrong: This is not a standard add-on name. Information protection capabilities are part of the E5 Compliance add-on or E5 license.
- C
Microsoft 365 E5 eDiscovery and Audit add-on
Why wrong: This is not a separate add-on; eDiscovery and advanced audit are included in the E5 Compliance add-on. Moreover, they focus on searching and auditing, not retention policies.
- D
Microsoft 365 E5 Compliance add-on for all users and E5 eDiscovery add-on for a subset
Why wrong: The E5 Compliance add-on alone is sufficient; the eDiscovery add-on is not separate and would be redundant.
MS-900 Describe Microsoft 365 pricing and support Practice Question
This MS-900 practice question tests your understanding of describe microsoft 365 pricing and support. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An organization with 2,000 users currently has Microsoft 365 E3 licenses. They need to implement a policy that automatically deletes all Microsoft Teams chat messages older than 90 days. They also need to retain all Yammer messages for 10 years for legal purposes. Which licensing add-ons are minimally required to achieve both requirements?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Microsoft 365 E5 Compliance add-on for all users
Option A is correct because the Microsoft 365 E5 Compliance add-on includes both Microsoft Purview Communication Compliance for Teams chat retention policies and the necessary data lifecycle management capabilities to retain Yammer messages for 10 years. This add-on provides the required features without needing additional licenses, making it the minimal licensing solution for both requirements.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Microsoft 365 E5 Compliance add-on for all users
Why this is correct
This add-on enables advanced compliance features including retention policies for Teams and Yammer, meeting both requirements without additional licensing.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Microsoft 365 E5 Information Protection and Governance add-on
Why it's wrong here
This is not a standard add-on name. Information protection capabilities are part of the E5 Compliance add-on or E5 license.
- ✗
Microsoft 365 E5 eDiscovery and Audit add-on
Why it's wrong here
This is not a separate add-on; eDiscovery and advanced audit are included in the E5 Compliance add-on. Moreover, they focus on searching and auditing, not retention policies.
- ✗
Microsoft 365 E5 Compliance add-on for all users and E5 eDiscovery add-on for a subset
Why it's wrong here
The E5 Compliance add-on alone is sufficient; the eDiscovery add-on is not separate and would be redundant.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse the E5 Compliance add-on with the E5 Information Protection and Governance add-on, mistakenly thinking the latter handles retention policies, when in fact retention and deletion policies for Teams and Yammer are part of the Compliance add-on's data lifecycle management features.
Detailed technical explanation
How to think about this question
Under the hood, Microsoft Purview retention policies for Teams chat messages operate at the user level, applying to all chat messages in private and group chats, while Yammer message retention uses a separate policy that can be set to 10 years via the Microsoft 365 compliance center. A subtle behavior is that Teams chat retention policies require the user to have an appropriate license (like E5 Compliance) assigned, and the policy applies to messages stored in Exchange Online mailboxes, not just the chat service itself. In a real-world scenario, an organization with 2,000 users must ensure all users are licensed for the add-on to enforce the policy uniformly, avoiding gaps where unlicensed users' messages are not deleted or retained as required.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Got this wrong? Here's your next step.
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FAQ
Questions learners often ask
What does this MS-900 question test?
Describe Microsoft 365 pricing and support — This question tests Describe Microsoft 365 pricing and support — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Microsoft 365 E5 Compliance add-on for all users — Option A is correct because the Microsoft 365 E5 Compliance add-on includes both Microsoft Purview Communication Compliance for Teams chat retention policies and the necessary data lifecycle management capabilities to retain Yammer messages for 10 years. This add-on provides the required features without needing additional licenses, making it the minimal licensing solution for both requirements.
What should I do if I get this MS-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
About these practice questions
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Last reviewed: Jun 11, 2026
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.
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