- A
Microsoft 365 Business Basic
Why wrong: Business Basic includes only web and mobile Office apps, not the full desktop versions.
- B
Microsoft 365 Business Standard
Business Standard includes desktop Office apps, Exchange Online mail, and 1 TB storage per user, matching all stated needs at a lower cost than enterprise plans.
- C
Microsoft 365 E3
Why wrong: E3 includes advanced security and compliance capabilities that are not required, making it more expensive than needed.
- D
Office 365 E1
Why wrong: E1 provides only web-based Office apps and email, not the desktop versions.
MS-900 Describe Microsoft 365 pricing and support Practice Question
This MS-900 practice question tests your understanding of describe microsoft 365 pricing and support. Read the scenario carefully and evaluate each option against the stated constraints before committing to an answer. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A small business with 10 users needs the fully installed desktop versions of Office apps (Word, Excel, PowerPoint), business-class email, and 1 TB of cloud storage per user. They do not require advanced security or compliance features. Which Microsoft 365 plan is the most cost-effective choice?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Microsoft 365 Business Standard
Microsoft 365 Business Standard is the most cost-effective plan for this small business because it includes the fully installed desktop versions of Office apps (Word, Excel, PowerPoint), business-class email (Exchange Online), and 1 TB of OneDrive cloud storage per user. It meets all stated requirements without the higher cost of E3 or the lack of desktop apps in Business Basic or Office 365 E1.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Microsoft 365 Business Basic
Why it's wrong here
Business Basic includes only web and mobile Office apps, not the full desktop versions.
- ✓
Microsoft 365 Business Standard
Why this is correct
Business Standard includes desktop Office apps, Exchange Online mail, and 1 TB storage per user, matching all stated needs at a lower cost than enterprise plans.
Related concept
Read the scenario before looking for a memorised answer.
- ✗
Microsoft 365 E3
Why it's wrong here
E3 includes advanced security and compliance capabilities that are not required, making it more expensive than needed.
- ✗
Office 365 E1
Why it's wrong here
E1 provides only web-based Office apps and email, not the desktop versions.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates often confuse 'Business Basic' (which has web-only apps) with 'Business Standard' (which includes desktop apps), or assume that 'E3' is always the best choice for any business due to its enterprise branding, overlooking the cost and feature overkill for small businesses without advanced security needs.
Detailed technical explanation
How to think about this question
Under the hood, Microsoft 365 Business Standard licenses include Exchange Online Plan 1 (50 GB mailbox per user) and OneDrive for Business Plan 2 (1 TB storage per user), with the desktop Office suite activated via Click-to-Run technology. In a real-world scenario, a business with 10 users would pay significantly more for E3 (approximately $36/user/month vs. $12.50/user/month for Business Standard) without gaining any functional benefit for their stated needs, as E3 adds features like Azure Information Protection and Microsoft Purview compliance portals.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A startup's cloud architect reviews their monthly bill and notices costs are higher than expected for a long-running batch job. Switching from on-demand instances to Reserved Instances — or using Spot/Preemptible VMs — can reduce compute costs by up to 72 %. Questions like this test whether you understand the tradeoffs between commitment, flexibility, and cost across cloud pricing models.
What to study next
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FAQ
Questions learners often ask
What does this MS-900 question test?
Describe Microsoft 365 pricing and support — This question tests Describe Microsoft 365 pricing and support — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Microsoft 365 Business Standard — Microsoft 365 Business Standard is the most cost-effective plan for this small business because it includes the fully installed desktop versions of Office apps (Word, Excel, PowerPoint), business-class email (Exchange Online), and 1 TB of OneDrive cloud storage per user. It meets all stated requirements without the higher cost of E3 or the lack of desktop apps in Business Basic or Office 365 E1.
What should I do if I get this MS-900 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 11, 2026
This MS-900 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MS-900 exam.
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