PRINCE2F PRINCE2 Processes Practice Question
A Work Package has been completed and the Team Manager has delivered the products. The Project Manager notices a minor defect that does not affect the overall product quality. What should the Project Manager do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Reject the product and ask the Team Manager to correct the defect
In Managing Product Delivery, the Team Manager must deliver products that meet their quality criteria. If a product is delivered with a defect, even minor, it may be considered an off-specification. However, the most appropriate action first is to ask the Team Manager to fix it, as the defect should have been identified during quality inspection. If the defect is accepted, it becomes an off-specification and a concession may be needed.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Issue a Request for Change to modify the product description
Why it's wrong here
A change to the product description is not needed; the defect is a deviation from the original specification.
- ✗
Accept the product and note the defect in the Lessons Log
Why it's wrong here
The defect should be addressed; it is not appropriate to simply accept without action.
- ✗
Raise an Exception Report to the Project Board
Why it's wrong here
A minor defect does not warrant an Exception Report unless it exceeds stage tolerances.
- ✓
Reject the product and ask the Team Manager to correct the defect
Why this is correct
Correct. The product should meet its quality criteria; the Team Manager should correct the defect.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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