PRINCE2F PRINCE2 Processes Practice Question
During the Managing Product Delivery process, the Team Manager completes a product. What should happen next?
⚠ Common exam trap
The trap is assuming the Team Manager has authority to deliver or get approval for products directly, when PRINCE2 requires the Project Manager to be informed and quality records updated first.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The Team Manager updates the Quality Register and informs the Project Manager
In PRINCE2, when a Team Manager completes a product within a Work Package, the product must go through quality control and the Quality Register must be updated to record the quality activities and results. The Team Manager then informs the Project Manager, who is responsible for confirming the product's completion and updating the Stage Plan and other management products.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The Team Manager delivers the product to the customer directly
Why it's wrong here
Delivery goes to the approver specified in the Product Description, not directly to the customer; the Team Manager reports completion to the Project Manager, who coordinates acceptance. It is tempting because the customer ultimately receives the product, but that occurs through the agreed approval route after quality review.
- ✗
The Project Board approves the product immediately
Why it's wrong here
The Project Board authorises stage boundaries and exceptions, not individual products; product approval sits with the designated approver named in the Quality Register, following quality review. It is tempting because the Board does own overall project authority, and would be correct for authorising a Stage Plan or a Business Case.
- ✗
The product is automatically accepted and the Work Package is closed
Why it's wrong here
Completed work requires quality review and approval against its quality criteria before acceptance; automatic acceptance bypasses the quality control step and the Work Package is only closed once the Team Manager confirms delivery. It is tempting as a shortcut where quality tolerances are delegated, but PRINCE2 still mandates product approval.
- ✓
The Team Manager updates the Quality Register and informs the Project Manager
Why this is correct
Completing a product triggers quality confirmation, so the Team Manager records the result in the Quality Register and notifies the Project Manager, enabling the Controlling a Stage activity of reviewing work package status. This satisfies Managing Product Delivery's requirement to report completion.
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Written and reviewed by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
Last reviewed September 2026 · checked against the official PeopleCert exam blueprint
This PRINCE2F practice question is part of Courseiva's free PeopleCert certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the PRINCE2F exam.