PRINCE2F People: organizations, teams, and leadership Practice Question

Answer analysis

Option-by-option breakdown

For each option: why learners choose it and why it is or isn't the right answer here.

• ✗

  Correct the defect and continue with the work package

  Why it's wrong here

  Correcting the defect unilaterally hides a deviation from the agreed specification, so the Project Manager must be informed via an Off-specification and the Work Package reassessed. It is tempting because fixing faults feels productive, but PRINCE2 requires the deviation be escalated before work continues under the original tolerances.

• ✓

  Record the defect and raise a Problem/Concern to the Project Manager

  Why this is correct

  Defects fall outside the Work Package's tolerances, so the Team Manager cannot resolve them alone. Recording the defect and raising a Problem/Concern escalates it to the Project Manager, who decides whether to instruct a change or exception, satisfying PRINCE2's escalation requirement.

• ✗

  Inform the Project Board directly

  Why it's wrong here

  The Project Board sits above the Project Manager, so a Team Manager escalates through the Project Manager, who raises an Off-specification and decides within tolerance. It is tempting because the Board owns the business case, but direct reporting bypasses the management level responsible for handling the issue.

• ✗

  Ignore the defect and continue as planned

  Why it's wrong here

  Ignoring the defect breaches the Work Package's specification and conceals a deviation the Project Manager must assess against stage tolerances. It is tempting when the fault appears minor, but PRINCE2 requires every Off-specification to be reported and resolved, not silently absorbed into the product.

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