PRINCE2F PRINCE2 Processes Practice Question
A Project Manager is reviewing progress during a stage and discovers that a Work Package is behind schedule. The Team Manager has not submitted a Checkpoint Report this week. What should the Project Manager do?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Contact the Team Manager to understand the delay and agree corrective actions
The Project Manager should contact the Team Manager to understand the situation and take corrective action. This is part of the 'Review Work Package Status' activity in Controlling a Stage.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Close the Work Package and reassign the work to another team
Why it's wrong here
Closing a Work Package is a formal process; reassigning work may not address the root cause and could introduce risks.
- ✓
Contact the Team Manager to understand the delay and agree corrective actions
Why this is correct
The PM should first assess the situation with the Team Manager and decide if corrective action within tolerance is possible.
- ✗
Escalate the issue to the Project Board immediately via an Exception Report
Why it's wrong here
Only if the delay threatens stage tolerance should an Exception Report be raised. A minor delay may be handled within tolerance.
- ✗
Update the Project Plan to reflect the delay and inform the Project Board in the next Highlight Report
Why it's wrong here
The PM should first address the issue before updating plans; the Highlight Report is for periodic reporting, not immediate escalation.
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