A user reports that their Microsoft Intune enrolled device is not receiving required compliance policies. The device shows as 'Not evaluated' in the Microsoft Intune admin center. What is the most likely cause?
Without the extension, policies cannot be evaluated, leading to 'Not evaluated'.
Why this answer
Option D is correct because compliance policies require the Intune Management Extension to be installed and running to evaluate and apply policies. Option A (Network connectivity) would show as 'Not compliant' or 'Unknown', not 'Not evaluated'. Option B (Device is unenrolled) would show as 'Not enrolled'.
Option C (User lacks license) would prevent enrollment but not cause 'Not evaluated' after enrollment.