easyMultiple ChoiceObjective-mapped
MD-102 Practice Question: A company uses Microsoft Intune to manage devices
A company uses Microsoft Intune to manage devices. They want to ensure that when a device is reported as lost or stolen, the IT admin can remotely wipe the device. Which action should the admin take in the Intune console?
⚠ Common exam trap
Many exam-takers confuse 'Retire' with 'Wipe', assuming both remove data equally, but 'Retire' only removes managed corporate data while leaving personal data and device access intact, making it unsuitable for lost or stolen scenarios.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Select the device and choose 'Wipe'.
The 'Wipe' action in Microsoft Intune restores a device to its factory default settings, removing all corporate and personal data. This is the appropriate action for a lost or stolen device to prevent unauthorized access to company data. The 'Retire' action only removes managed app data and policies but leaves personal data intact, which is insufficient for a security breach scenario.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Select the device and choose 'Retire'.
Why it's wrong here
Retire only removes company data and apps.
- ✓
Select the device and choose 'Wipe'.
Why this is correct
Wipe performs a factory reset, removing all data.
- ✗
Select the device and choose 'Reset'.
Why it's wrong here
Reset is for re-enrollment, not data removal.
- ✗
Select the device and choose 'Delete'.
Why it's wrong here
Delete removes the device from management without a wipe.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Wipe
Wipe is the process of securely erasing all data from a storage device, making it unrecoverable and preparing the device for reuse or disposal.
About these practice questions
One of 942 original MD-102 practice questions on Courseiva, each with a full explanation and wrong-answer analysis — not exam dumps or protected exam content. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.