Quick Answer
The answer is that the encryption workload is set to Configuration Manager. This is the most likely cause because in a co-managed environment, workload control dictates which management authority—Configuration Manager or Intune—handles specific policy areas like encryption. When the encryption workload is explicitly set to Configuration Manager, Intune’s BitLocker policy is effectively ignored, even if the device is online and the policy appears assigned. On the MD-102 exam, this scenario tests your understanding of co-management workload sliders and how they create a “co-managed BitLocker policy not applying due to workload conflict.” A common trap is assuming the policy will apply simply because it’s assigned and the device is online, but the workload slider overrides Intune’s authority. Remember the memory tip: “Slider decides the provider”—if the encryption slider points to ConfigMgr, Intune’s BitLocker policy is sidelined.
This MD-102 practice question tests your understanding of protect devices. This is a configuration task: choose the command set that satisfies every stated requirement. Small differences — like 'secret' vs 'password' or 'transport input ssh' vs 'all' — change whether the answer is correct. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Your organization uses Microsoft Intune to manage devices. You have a Windows 10 device that is co-managed with Configuration Manager. You need to configure a policy that requires BitLocker encryption. You create a BitLocker policy in Intune and assign it to the device. After 24 hours, BitLocker is not enabled on the device. You verify that the device is online and the policy is assigned. What is the most likely cause?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "most likely"
Why it matters: Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
The device is not online.
Why wrong: Verified online.
The encryption workload is set to Configuration Manager.
Configuration Manager manages encryption, not Intune.
The device is not enrolled in Intune.
Why wrong: Device is co-managed, so enrolled.
The BitLocker policy is not assigned to the correct group.
Why wrong: Assigned directly to device.
Answer choices
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
The encryption workload is set to Configuration Manager.
In a co-managed environment, workload control determines which management authority (Configuration Manager or Intune) handles specific policies. If the encryption workload is set to Configuration Manager, Intune's BitLocker policy will be ignored, even if assigned and the device is online. This is the most likely reason the policy did not take effect after 24 hours.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
For each option: why learners choose it and why it is or isn't the right answer here.
The device is not online.
Why it's wrong here
Verified online.
The encryption workload is set to Configuration Manager.
Why this is correct
Configuration Manager manages encryption, not Intune.
Clue confirmation
The clue word "most likely" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
The device is not enrolled in Intune.
Why it's wrong here
Device is co-managed, so enrolled.
The BitLocker policy is not assigned to the correct group.
Why it's wrong here
Assigned directly to device.
Common exam traps
The trap here is that candidates assume Intune policy always applies to enrolled devices, overlooking the co-management workload slider that can block Intune from managing specific workloads like encryption.
Detailed technical explanation
Co-management workload sliders in Configuration Manager allow granular control over which policies are managed by Intune versus Configuration Manager. When the encryption workload slider is set to 'Configuration Manager' (or 'Pilot Intune' but not fully moved), Intune's BitLocker policy is not applied, and the device continues to honor Configuration Manager's BitLocker settings. This is distinct from a simple policy conflict; it is a deliberate delegation of authority.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
What to study next
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Protect devices — study guide chapter
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FAQ
Protect devices — This question tests Protect devices — Read the scenario before looking for a memorised answer..
The correct answer is: The encryption workload is set to Configuration Manager. — In a co-managed environment, workload control determines which management authority (Configuration Manager or Intune) handles specific policies. If the encryption workload is set to Configuration Manager, Intune's BitLocker policy will be ignored, even if assigned and the device is online. This is the most likely reason the policy did not take effect after 24 hours.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Yes — watch for: "most likely". Probability qualifier — the question wants the most probable cause or outcome, not a guaranteed one. Eliminate low-probability options.
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
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