A user reports that a required app is not installed on their Windows 11 device managed by Intune. The app appears in the Microsoft Intune admin center with a status of 'Pending - Install Pending'. You verify that the device is online and has network connectivity. What is the most likely cause?
The extension syncs every hour; pending status indicates the policy has not been received.
Why this answer
If the app is pending install, the Intune Management Extension may not have downloaded the policy yet. Option C is correct because the extension checks for new policies every hour. Option A is wrong because user not targeted would show 'Not applicable'.
Option B is wrong because app is already assigned as required. Option D is wrong because compliance does not affect app assignment.