MD-102 Manage and maintain devices Practice Question
You are planning a Windows 11 deployment for 500 new devices using Windows Autopilot. The devices will be shipped directly to users from the manufacturer. You need to ensure that the devices are automatically enrolled in Intune and joined to Microsoft Entra ID. What should you do?
⚠ Common exam trap
Candidates often confuse hybrid Microsoft Entra ID join with Microsoft Entra ID join, or think provisioning packages are needed for Autopilot, when in fact Autopilot is designed for zero-touch, cloud-only scenarios without any on-premises dependency.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Register the device hashes in Intune and assign an Autopilot deployment profile
Windows Autopilot uses device hashes (hardware IDs) to identify devices in Intune. By registering these hashes and assigning an Autopilot deployment profile, the devices are automatically enrolled in Intune and joined to Microsoft Entra ID during the out-of-box experience (OOBE), without requiring manual intervention or additional infrastructure.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
Register the device hashes in Intune and assign an Autopilot deployment profile
Why this is correct
Registering hardware hashes creates Autopilot device records, letting Intune identify each device at first boot. Assigning a deployment profile then drives the Microsoft Entra join and automatic Intune enrolment, satisfying the requirement that manufacturer-shipped devices enrol without IT touching them.
- ✗
Pre-install the Intune Management Extension on each device
Why it's wrong here
The Intune Management Extension delivers PowerShell scripts and Win32 apps to already-enrolled devices; it plays no part in Autopilot enrolment or the Microsoft Entra ID join itself. It would be relevant after enrolment when deploying Win32 applications or script-based configuration to managed Windows 11 endpoints.
- ✗
Configure a provisioning package and include it with the shipment
Why it's wrong here
Provisioning packages perform bulk enrolment and configuration on existing Windows installations, but they cannot register a device with the Autopilot service or trigger the out-of-box experience. They suit imaging scenarios where devices are prepared on-site rather than shipped directly to users.
- ✗
Create a hybrid Microsoft Entra ID join configuration in Intune
Why it's wrong here
Hybrid Microsoft Entra ID join requires line-of-sight to on-premises Active Directory domain controllers during enrolment, which shipped devices on user networks lack. It is the right configuration when devices must remain domain-joined and managed by both Configuration Manager and Intune.
Go deeper
Related to this question
Learn chapter
Deploying Applications with Intune
Key term
Microsoft Entra ID
Microsoft Entra ID is a cloud-based identity and access management service that lets employees sign in and access resources both inside and outside of your organization.
Key term
Autopilot
Autopilot is a Microsoft cloud-based deployment technology that automates the setup and configuration of new Windows devices, reducing manual IT effort and enabling users to be productive from the first boot.
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JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.