MD-102 Manage and maintain devices Practice Question
Which TWO actions can you perform to reduce the amount of time it takes for a Windows 10 device to receive a new policy from Microsoft Intune?
⚠ Common exam trap
Watch out — candidates often confuse the 'policy refresh interval' setting (which controls how often the device checks for new policies) with a manual sync action, mistakenly thinking increasing the interval speeds up delivery, when in fact it does the opposite.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Manually trigger a sync from the device's Settings > Accounts > Access work or school.
Manually triggering a sync from Settings > Accounts > Access work or school forces the device to immediately check in with Microsoft Intune, bypassing the default polling interval. This action initiates an immediate policy retrieval and application cycle, reducing the wait time for new policies to be received.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Increase the policy refresh interval in the device configuration profile.
Why it's wrong here
Increasing the interval would make it longer.
- ✓
Manually trigger a sync from the device's Settings > Accounts > Access work or school.
Why this is correct
Manual sync triggers immediate policy retrieval.
- ✗
Restart the device.
Why it's wrong here
Restarting does not force a policy sync.
- ✗
Change the device's DNS to point to a local Intune server.
Why it's wrong here
Intune is cloud-based; local servers don't apply.
- ✓
Configure the device to sync more frequently using the Intune management extension.
Why this is correct
The management extension can be configured for more frequent check-ins.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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