This MD-102 practice question tests your understanding of manage applications. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
A company uses Microsoft Intune to manage Windows 10 devices. Users report that a LOB app deployed as a required install fails to install on some devices. The app is configured with a dependency on another app. What should the administrator verify first?
Clue words in this question
Noticing these words before you look at the options changes how you read each choice.
Clue: "first"
Why it matters: Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check if the dependency app is assigned and installed successfully
Option D is correct because when a required LOB app fails to install, the most common cause is that its dependency app is not present or not successfully installed on the target device. Intune enforces dependency apps to be installed before the parent app, and if the dependency is missing or failed, the parent app installation will not proceed. The administrator should first verify that the dependency app is assigned to the same device groups and has a successful installation status.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✗
Ensure the devices have internet connectivity
Why it's wrong here
Connectivity is important but not the first thing to check when dependencies are configured.
✗
Verify that the app is signed with a trusted certificate
Why it's wrong here
Signing errors would show a different failure, not a dependency-related issue.
✗
Recreate the deployment policy
Why it's wrong here
Recreating the policy is unnecessary; the issue is likely with the dependency.
✓
Check if the dependency app is assigned and installed successfully
Why this is correct
Dependencies must be installed first; if the dependency fails, the main app will not install.
Clue confirmation
The clue word "first" in the question point toward this answer.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may assume the issue is with the app itself (signing or connectivity) rather than recognizing that Intune's dependency enforcement means the parent app will not install until the dependency is successfully deployed.
Trap categories for this question
Command / output trap
Signing errors would show a different failure, not a dependency-related issue.
Detailed technical explanation
How to think about this question
In Intune, app dependencies are evaluated during the installation sequence: the dependency app must be assigned and installed with a success status before the parent app is attempted. If the dependency app is not assigned to the device or fails to install (e.g., due to a missing requirement or conflict), the parent app will show a 'pending install' or 'failed' status in the Intune console. A real-world scenario is when a line-of-business app depends on a specific runtime (e.g., Visual C++ redistributable) that is not deployed to all devices, causing intermittent failures.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Manage applications — This question tests Manage applications — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Check if the dependency app is assigned and installed successfully — Option D is correct because when a required LOB app fails to install, the most common cause is that its dependency app is not present or not successfully installed on the target device. Intune enforces dependency apps to be installed before the parent app, and if the dependency is missing or failed, the parent app installation will not proceed. The administrator should first verify that the dependency app is assigned to the same device groups and has a successful installation status.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
Are there clue words in this question I should notice?
Yes — watch for: "first". Order matters here. You are being tested on which action comes before the others — not which action is generally useful.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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