How to Ensure Prerequisites Are Installed for Intune Win32 Apps
A company uses Microsoft Intune to manage Windows 10 devices. Users report that a LOB app deployed as a required install fails to install on some devices. The app is configured with a dependency on another app. What should the administrator verify first?
⚠ Common exam trap
Watch out — candidates often assume the issue is with the app itself (signing or connectivity) rather than recognizing that Intune's dependency enforcement means the parent app will not install until the dependency is successfully deployed.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
Check if the dependency app is assigned and installed successfully
When a required LOB app fails to install, the most common cause is that its dependency app is not present or not successfully installed on the target device. Intune enforces dependency apps to be installed before the parent app, and if the dependency is missing or failed, the parent app installation will not proceed. The administrator should first verify that the dependency app is assigned to the same device groups and has a successful installation status.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Ensure the devices have internet connectivity
Why it's wrong here
Internet connectivity affects delivery of the app content, but Intune dependency resolution occurs through the management channel and fails when the prerequisite app's assignment does not target those devices. It is tempting because connectivity causes many deployment failures, and it would be correct for devices that never check in.
- ✗
Verify that the app is signed with a trusted certificate
Why it's wrong here
Code-signing trust governs whether Windows permits installation, but a dependency failure means the prerequisite app is not installed first, so signing is irrelevant here. It is tempting because unsigned apps do fail, and verifying the certificate would be correct for a standalone app rejected by Windows.
- ✗
Recreate the deployment policy
Why it's wrong here
Recreating the policy discards configuration without diagnosing why the dependency is unresolved on those devices, so the same failure recurs. It is tempting as a quick reset, and it would be correct where the policy itself is corrupted or its assignments are misconfigured.
- ✓
Check if the dependency app is assigned and installed successfully
Why this is correct
A required app with a dependency will not install until the dependency app is successfully assigned to the same device and installed. Verifying the dependency's assignment and installation state first isolates whether the failure originates from the prerequisite rather than the LOB app itself.
Go deeper
Related to this question
Learn chapter
Enrolling Devices with Microsoft Intune
Key term
Windows 10
Windows 10 is a personal computer operating system developed by Microsoft that combines the familiarity of Windows 7 with the modern features of Windows 8, designed to run on a wide range of devices from desktops to tablets.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
About these practice questions
This MD-102 question is part of Courseiva's 556-question bank — original exam-style content with full explanations and wrong-answer analysis, never real exam questions or exam dumps. Learn why practice questions differ from exam dumps →
JA
Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.