MD-102 Manage applications Practice Question
You manage iOS devices with Microsoft Intune. A user reports that a required app is missing from their device. You verify the app is assigned as 'Required' to a user group containing the user, and the device is compliant. What is the most likely reason the app is not installing?
⚠ Common exam trap
Watch out — candidates often assume 'Required' assignment guarantees installation, overlooking that assignment filters (like enrollment type) can silently block app delivery even when the user and device are compliant.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The app is configured to require user enrollment, but the device uses device enrollment.
When an iOS app is configured with a 'Require user enrollment' assignment filter, it will only install on devices that use User Enrollment (which creates a per-user management identity). If the device uses Device Enrollment (e.g., via Apple Business Manager or manual device enrollment), the app will not install even if assigned as 'Required' to a user group. This is a common configuration mismatch that prevents app delivery.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
The app is set to 'Available for enrolled devices' instead of 'Required'.
Why it's wrong here
The description says it is assigned as 'Required'.
- ✗
The device is not enrolled using Apple Device Enrollment Program (DEP).
Why it's wrong here
DEP enrollment is not required for app installation.
- ✗
The Apple Volume Purchase Program (VPP) token has expired.
Why it's wrong here
Expired token would affect all VPP apps, not just this one.
- ✓
The app is configured to require user enrollment, but the device uses device enrollment.
Why this is correct
User enrollment is needed for apps that require a user context.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Device enrollment
Device enrollment is the process of registering a device with a management system so that it can receive policies, apps, and security settings under organizational control.
Key term
Microsoft Intune
Microsoft Intune is a cloud-based service that helps organizations manage employee devices, apps, and security policies without needing to own or control the physical hardware.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
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