This MD-102 practice question tests your understanding of manage applications. The scenario asks you to isolate a root cause — eliminate options that address a different problem before choosing. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
An administrator uses Intune to deploy a line-of-business (LOB) app for Android. The app is failing to install on some devices. The administrator reviews the Intune management extension logs and sees error 'Device not compliant with app configuration policy'. Which THREE conditions could cause this error?
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The device is not enrolled in Android Enterprise work profile
Option A is correct because the 'Device not compliant with app configuration policy' error occurs when an Android Enterprise work profile is required for the app's deployment but the device lacks this enrollment. Intune uses app configuration policies to enforce settings like work profile enrollment; if the device is not enrolled in a work profile, the policy cannot be applied, causing the installation to fail.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
✓
The device is not enrolled in Android Enterprise work profile
Why this is correct
App configuration policies often require work profile enrollment.
Related concept
Read the scenario before looking for a memorised answer.
✓
The device is a personally owned device with work profile when the app requires fully managed device
Why this is correct
Mismatched management mode can cause non-compliance.
Related concept
Read the scenario before looking for a memorised answer.
✗
The app was previously installed and then uninstalled
Why it's wrong here
Uninstall history does not cause this error.
✗
The Company Portal app is not installed on the device
Why it's wrong here
Missing Company Portal gives a different error.
✓
The device's Android version is below the minimum required by the app
Why this is correct
OS version requirements are part of app configuration policies.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates may confuse app configuration policy compliance with device compliance policies or app installation prerequisites, leading them to select options like 'Company Portal not installed' or 'app uninstalled' instead of focusing on enrollment type mismatches.
Detailed technical explanation
How to think about this question
Intune app configuration policies for Android Enterprise are applied at the device or work profile level via the Managed Google Play store. The error 'Device not compliant with app configuration policy' specifically indicates that the device's enrollment type (e.g., work profile vs. fully managed) does not match the policy's target, which is validated during app assignment. In real-world scenarios, this often happens when an admin configures a policy for 'Fully Managed' devices but assigns it to a device with a work profile only.
KKey Concepts to Remember
Read the scenario before looking for a memorised answer.
Find the constraint that changes the correct option.
Eliminate answers that are true in general but not in this case.
TExam Day Tips
→Watch for words such as best, first, most likely and least administrative effort.
→Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A cloud solutions architect for a retail company is evaluating services for a new workload. The correct answer here reflects best practice for the specific scenario described — not a general cloud recommendation. Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option. Cloud exam questions reward reading the constraint carefully: the same technology can be right or wrong depending on the use case.
Related glossary terms
Concepts from this question explained
These glossary pages explain the core terms tested in this MD-102 question in full detail.
Manage applications — This question tests Manage applications — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: The device is not enrolled in Android Enterprise work profile — Option A is correct because the 'Device not compliant with app configuration policy' error occurs when an Android Enterprise work profile is required for the app's deployment but the device lacks this enrollment. Intune uses app configuration policies to enforce settings like work profile enrollment; if the device is not enrolled in a work profile, the policy cannot be applied, causing the installation to fail.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Question Discussion
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