MD-102 Manage applications Practice Question
An administrator uses Intune to deploy a line-of-business (LOB) app for Android. The app is failing to install on some devices. The administrator reviews the Intune management extension logs and sees error 'Device not compliant with app configuration policy'. Which THREE conditions could cause this error?
⚠ Common exam trap
Candidates often confuse app configuration policy compliance with device compliance policies or app installation prerequisites, leading them to select options like 'Company Portal not installed' or 'app uninstalled' instead of focusing on enrollment type mismatches.
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
✓
The device is not enrolled in Android Enterprise work profile
The 'Device not compliant with app configuration policy' error occurs when an Android Enterprise work profile is required for the app's deployment but the device lacks this enrollment. Intune uses app configuration policies to enforce settings like work profile enrollment; if the device is not enrolled in a work profile, the policy cannot be applied, causing the installation to fail.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✓
The device is not enrolled in Android Enterprise work profile
Why this is correct
App configuration policies often require work profile enrollment.
- ✓
The device is a personally owned device with work profile when the app requires fully managed device
Why this is correct
Mismatched management mode can cause non-compliance.
- ✗
The app was previously installed and then uninstalled
Why it's wrong here
Uninstall history does not cause this error.
- ✗
The Company Portal app is not installed on the device
Why it's wrong here
Missing Company Portal gives a different error.
- ✓
The device's Android version is below the minimum required by the app
Why this is correct
OS version requirements are part of app configuration policies.
Go deeper
Related to this question
Learn chapter
Introduction to Endpoint Management in Microsoft 365
Key term
Policy
A policy is a set of rules or guidelines that defines how an organization manages, secures, and operates its IT systems and services.
Key term
Intune
Microsoft Intune is a cloud-based service that helps organizations manage their users' devices and applications, ensuring security and compliance without needing to own or control the physical hardware.
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Written by Johnson Ajibi, MSc IT Security
Senior Network & Security Engineer · founder of Courseiva
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.