- A
Configure an Exchange Active Sync policy in Intune.
Why wrong: Exchange Active Sync policies are for on-premises Exchange.
- B
Create a device configuration profile to enforce security settings.
Why wrong: Device configuration profiles configure device settings, not access control.
- C
Deploy an app protection policy for Outlook for iOS and Android.
Why wrong: App protection policies protect data within apps, they don't control access to Exchange.
- D
Create a device compliance policy that checks for required settings.
Device compliance policies mark devices as compliant or non-compliant, used by conditional access.
- E
Create a conditional access policy in Microsoft Entra ID that requires devices to be marked as compliant.
Conditional access policies can require compliant devices.
Quick Answer
The answer is to create a conditional access policy in Microsoft Entra ID that requires devices to be marked as compliant. This works because Intune device compliance policies first define the security rules—such as minimum OS version, encryption, or jailbreak detection—that a device must meet to be considered compliant. Conditional access then enforces those rules by blocking or allowing access to Exchange Online based on the device’s compliance status, creating a seamless chain of protection. On the MD-102 exam, this concept tests your understanding of how Intune compliance and conditional access integrate, often appearing as a scenario where you must select the two required components: a compliance policy and a conditional access policy. A common trap is thinking the compliance policy alone grants access, but it only marks the device; the conditional access policy is what actually enforces the block or grant. Memory tip: think “Compliance marks, Conditional access blocks.”
MD-102 Manage and maintain devices Practice Question
This MD-102 practice question tests your understanding of manage and maintain devices. Match the stated requirement to the specific cloud service, access model, or configuration option — many options are valid in isolation but not for this scenario. After answering, compare your reasoning against the explanation and wrong-answer breakdown below. Once you have made your selection, read the full explanation to reinforce the concept and understand why each distractor is designed to mislead on exam day.
Which TWO actions can an Intune administrator take to ensure that only compliant devices can access corporate Exchange Online email?
Answer choices
Why each option matters
Answer the question above first, then reveal the full breakdown to understand why each option is right or wrong.
Correct answer & explanation
Create a device compliance policy that checks for required settings.
Option D is correct because a device compliance policy in Intune defines the rules (e.g., requiring a minimum OS version, encryption, or a jailbreak/root status check) that a device must meet to be considered compliant. This policy is a prerequisite for conditional access, ensuring only devices that satisfy these security baselines can access corporate resources like Exchange Online.
Key principle: Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Answer analysis
Option-by-option breakdown
For each option: why learners choose it and why it is or isn't the right answer here.
- ✗
Configure an Exchange Active Sync policy in Intune.
Why it's wrong here
Exchange Active Sync policies are for on-premises Exchange.
- ✗
Create a device configuration profile to enforce security settings.
Why it's wrong here
Device configuration profiles configure device settings, not access control.
- ✗
Deploy an app protection policy for Outlook for iOS and Android.
Why it's wrong here
App protection policies protect data within apps, they don't control access to Exchange.
- ✓
Create a device compliance policy that checks for required settings.
Why this is correct
Device compliance policies mark devices as compliant or non-compliant, used by conditional access.
Related concept
Read the scenario before looking for a memorised answer.
- ✓
Create a conditional access policy in Microsoft Entra ID that requires devices to be marked as compliant.
Why this is correct
Conditional access policies can require compliant devices.
Related concept
Read the scenario before looking for a memorised answer.
Common exam traps
Common exam trap: answer the scenario, not the keyword
The trap here is that candidates confuse device compliance policies (which check device state) with app protection policies (which protect data at the app layer), leading them to incorrectly select Option C, even though app protection policies do not enforce device-level compliance for conditional access.
Detailed technical explanation
How to think about this question
Under the hood, Intune device compliance policies evaluate device attributes against rules using the Intune Management Extension or the Company Portal app, then report the compliance state to Microsoft Entra ID. Conditional access policies in Entra ID then enforce access decisions at authentication time by checking the 'compliant' claim in the device token, which is only present if the device passes all compliance checks. A real-world scenario: a device with a jailbroken iOS might pass an app protection policy but fail the compliance policy's jailbreak check, so conditional access would block its token from accessing Exchange Online.
KKey Concepts to Remember
- Read the scenario before looking for a memorised answer.
- Find the constraint that changes the correct option.
- Eliminate answers that are true in general but not in this case.
TExam Day Tips
- Watch for words such as best, first, most likely and least administrative effort.
- Review why wrong options are wrong, not only why the correct option is correct.
Key takeaway
Answer the scenario, not the keyword: identify the specific constraint before choosing the most familiar-sounding option.
Real-world example
How this comes up in practice
A company's IT admin needs to give a contractor read-only access to production logs without sharing account credentials. Using role-based access control (RBAC) and temporary scoped permissions — not a permanent shared password — is the correct pattern. Questions like this test whether you can apply least-privilege access across cloud identity services.
What to study next
Got this wrong? Here's your next step.
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
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Manage and maintain devices — study guide chapter
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Targeted practice on this topic area only
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FAQ
Questions learners often ask
What does this MD-102 question test?
Manage and maintain devices — This question tests Manage and maintain devices — Read the scenario before looking for a memorised answer..
What is the correct answer to this question?
The correct answer is: Create a device compliance policy that checks for required settings. — Option D is correct because a device compliance policy in Intune defines the rules (e.g., requiring a minimum OS version, encryption, or a jailbreak/root status check) that a device must meet to be considered compliant. This policy is a prerequisite for conditional access, ensuring only devices that satisfy these security baselines can access corporate resources like Exchange Online.
What should I do if I get this MD-102 question wrong?
Identify which exam domain this question belongs to, review the core concept, then practise similar questions from the same domain.
What is the key concept behind this question?
Read the scenario before looking for a memorised answer.
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Last reviewed: Jun 24, 2026
This MD-102 practice question is part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style practice questions with explanations, topic-based practice, mock exams, readiness tracking, and study analytics to help learners prepare for the MD-102 exam.
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