Microsoft Power Platform Fundamentals PL-900 (PL-900) — Questions 826–900

A business user wants to build a Power Apps app without writing any code. Which type of app should they create?

Your organization has a Power Apps portal that allows external users to submit support tickets. You need to ensure that only authenticated external users from specific domains can access the portal. What should you configure?

You are troubleshooting a Power Apps issue. Using PowerShell, you run Get-AdminPowerApp and see the exhibit output. What does the EnvironmentName field indicate?

A medium-sized company uses Power Platform to manage its customer service operations. They have a model-driven app built on Dataverse that tracks cases and customer interactions. Recently, the app has been experiencing slow load times when users open a case record. The Dataverse environment is in the same region as the users. The app uses several business rules and calculated fields. The IT team suspects that the issue might be related to the number of components on the form. They want to optimize performance without disabling necessary functionality. The app is used by 50 customer service agents. What should the IT team do to improve form load times?

A user reports that a scheduled flow runs but does not send notifications as expected. The flow is set to run every hour. Which action should the user take first to diagnose the issue?

A company's IT department is overwhelmed with password reset requests. They want to allow employees to reset passwords themselves using a conversational interface. Which Power Platform tool should they use?

An organization is deploying Power Apps to external customers for a self-service portal. They need to ensure that customer data is isolated from internal employee data. What is the best approach?

Refer to the exhibit. You are designing a Power Automate flow that receives an HTTP request with a JSON body. You use the 'Parse JSON' action with the schema shown. The flow fails when the incoming JSON contains an 'items' array with a product object missing the 'quantity' field. What is the best way to fix this?

A user wants to create a canvas app from a Microsoft Dataverse table that contains customer information. The app should allow users to view, add, edit, and delete records. Which type of app should the user create?

A company wants to create a canvas app for field technicians to report equipment issues. The app must work offline and sync data when connectivity is restored. Which Power Apps feature should you enable?

Which TWO are valid trigger types in Power Automate?

You are the Power Platform administrator for a large financial services organization. The organization has three environments: Dev, Test, and Prod. The Dev environment is used by a team of 10 developers who frequently create and test solutions. The Test environment is for quality assurance, and Prod is for live applications. Recently, the compliance team has mandated that all environments must have audit logging enabled to track changes and user activities. Additionally, the organization wants to implement a policy that prevents the use of connectors that transmit data outside the organization's Azure region. The compliance team also requires that any new environment created in the future automatically inherits these audit and DLP policies. You need to configure the environment settings to meet these requirements. What should you do?

Contoso, Ltd. is a multinational company with a global sales team. They use Microsoft Power Apps to build a model-driven app for managing customer accounts and opportunities. The app uses Microsoft Dataverse as the data source. The sales team accesses the app on mobile devices while traveling. Recently, users have reported that the app is slow when loading large numbers of opportunities. The app has a custom page that displays a list of all opportunities without any filters. The page uses a gallery that loads all records at once. The app also uses several custom connectors to external systems, but the slowness is primarily observed when loading the opportunities list. The IT team has confirmed that the Dataverse environment is in the same region as the users, and network latency is not an issue. They need to improve the performance of the app. Which two actions should the IT team take? (Choose two.)

A global manufacturing company uses Microsoft Power Platform to manage its equipment maintenance processes. The company has over 10,000 maintenance technicians worldwide who use a Power Apps mobile app to report equipment issues and log repairs. The app connects to a common data service (Dataverse) that stores all maintenance records. Recently, the company experienced a data breach where a malicious user exploited a vulnerability in the app to access and delete maintenance records from multiple high-value machines. The security team traced the issue to the app's permissions model: the app was using a single service account with elevated privileges to perform all data operations. The company now wants to redesign the app's security to follow the principle of least privilege while maintaining usability for technicians. The technicians need to view their assigned work orders, create new issue reports, and update the status of their own repairs, but they should not be able to delete records or access records from other regions. Which approach should the company take?

Which THREE of the following are capabilities of model-driven apps? (Choose THREE.)

An organization is using Power Virtual Agents (now Copilot Studio) to create a customer service chatbot. The chatbot must be available only to users inside the organization, not to external customers. What should the administrator do?

A government agency uses Power Platform with strict compliance requirements. They need to retain all audit logs of user activities within Power Platform for at least 7 years. The agency uses Microsoft Purview for compliance and Microsoft Sentinel for security monitoring. The admin needs to ensure that all Power Platform audit events are captured and retained for the required period. What should the admin do?

Which THREE of the following are features of Power Automate that help manage and monitor flows?

A canvas app uses a gallery to display records from a SharePoint list. The app loads slowly because the gallery is set to load all items. The list contains 10,000 items. What is the most efficient way to improve performance?

A non-profit organization uses Power Apps to manage volunteer information. They have a Dataverse table called 'Volunteers' with columns: Name, Email, Phone, Status (Active/Inactive). They want to create a dashboard that shows the count of active volunteers by city. The city information is stored in a separate 'Address' table related to Volunteers. Which approach should you use to display this data in a canvas app? A) Add a chart control and configure it to aggregate data from the Volunteers table. B) Use a group by in a gallery and apply a filter to count active volunteers by city. C) Create a Power BI tile embedded in the app. D) Use the 'CountRows' function in a label with a filter.

Refer to the exhibit. You are reviewing an Azure Resource Manager template for a Power Platform connector. Which component is being configured?

A small business wants to create a chatbot to answer common customer questions about store hours and return policies. Which Power Platform tool should they use?

A company is migrating their Power Platform environments from one tenant to another. They need to ensure that all solution components, including Canvas apps and flows, are moved. Which tool should be used?

Your organization wants to create a public-facing website where customers can submit support requests. The website should be built with minimal custom code and integrate with Dataverse. Which Power Platform component should you use?

You are a Power Automate developer for a large retail company. The company uses a SharePoint Online list named 'SalesOrders' to track orders. Each order has a Status column (choice: New, Processing, Shipped, Delivered). When an order is updated to 'Shipped', a flow should send an email with tracking info to the customer. Additionally, if the order amount exceeds $10,000, a manager must approve the shipment before the email is sent. You create a flow with a trigger 'When an item is modified' and add a condition to check if Status equals 'Shipped'. Inside the condition, you add an approval action. The flow currently sends the approval to the manager for all orders, even those under $10,000. You need to modify the flow so that orders under $10,000 skip the approval and directly send the email. What should you do?

Which THREE actions can a Power Platform administrator perform in the Power Platform admin center to manage environments?

A company is using Microsoft Copilot Studio to build a copilot for employee onboarding. The copilot must authenticate users to provide personalized information. The company uses Azure AD (now Microsoft Entra ID) for identity management. Which authentication method should the administrator configure in Copilot Studio?

A retail chain uses Power Apps for an inventory management app. Employees report that the app loads slowly. What is the most likely cause?

A healthcare organization uses Power Apps to manage patient intake forms. The app is built on Dataverse and includes a field for medical record number (MRN) that must be unique. The app currently uses a text input, but duplicate MRNs have been entered. What is the best way to enforce uniqueness at the data layer?

A company wants to create a mobile app for field technicians to view and update work orders. The work orders are stored in a SharePoint list. Technicians need to filter work orders by status and take photos of completed work, attaching them to the work order. Which type of Power App should you recommend? A) Model-driven app B) Canvas app C) Power Pages website D) Power Automate flow

Which THREE components can be added to a Power Pages page using the Power Pages Studio interface?

A non-profit organization wants to create a public donation page using Power Pages. Donors should be able to enter their information and submit without creating an account. What type of authentication should be configured for the donation page?

Which TWO are benefits of using Microsoft Power Platform for business process automation? (Select TWO)

A Power BI report shows a measure 'Sales Growth %' defined as above. The measure returns blank for some months even though sales data exists. What is the most likely cause?

A Power Apps model-driven app includes a business process flow (BPF) for order processing. After editing the BPF, some users see the old version while others see the new version. What is the most likely reason?

A company is deploying Microsoft Power Platform to multiple departments. The security team requires that all environment creation be restricted to a specific group of administrators. Which two actions should the Power Platform administrator take?

Refer to the exhibit. The JSON defines a business process flow for expense reports in a model-driven app. How many stages must be completed before the process is considered complete?

Which TWO components are required to create a model-driven app in Power Apps? (Choose two.)

You have a Power Automate flow that sends an email notification when a new file is added to a SharePoint document library. Users report that emails are not being sent for some files. What is the most likely cause?

An organization uses Power Pages to provide a partner portal. Partners must log in using their corporate Microsoft Entra ID credentials. Which authentication provider should be configured in Power Pages?

A company uses Power Automate to send push notifications to mobile devices via the Microsoft Power Platform notification action. The flow is triggered when a high-priority support ticket is created in Dynamics 365. Recently, some users reported not receiving notifications. The flow runs successfully without errors. What is the most likely cause of the issue?

A Power Automate flow fails with the error 'GatewayTimeout'. The flow uses an on-premises data gateway to connect to a SQL Server database. What is the most likely cause?

A non-profit organization uses Power Platform to manage donor information. The organization wants to ensure that only users in the ‘Donor Managers’ security group can edit records in the ‘Donations’ table. What is the best way to achieve this?

Refer to the exhibit. { "$schema": "https://schema.management.azure.com/schemas/2019-04-01/deploymentTemplate.json#", "contentVersion": "1.0.0.0", "resources": [ { "type": "Microsoft.PowerPlatform/enterprisePolicies", "apiVersion": "2021-01-01", "name": "myDlpPolicy", "location": "eastus", "properties": { "definition": { "$schema": "https://schema.management.azure.com/providers/Microsoft.PowerPlatform/policyDefinitions/2021-01-01/schema.json#", "rules": [ { "name": "Block SharePoint", "action": "Block", "connectors": [ "shared_sharepointonline" ] } ] } } } ] } An admin deploys this ARM template to create a DLP policy. After deployment, users report they can still use the SharePoint connector in Power Automate. What is the most likely reason?

Drag and drop the steps to create a Power Automate flow that sends an email when a new item is added to SharePoint in the correct order.

A company has a Power Apps app that uses Microsoft Dataverse. They need to ensure that only users with a specific security role can access the app. Where should the administrator configure this?

Your organization has multiple Power Platform environments. You need to ensure that a specific connector (e.g., SQL Server) is blocked in the production environment but allowed in the development environment. What should you configure?

A Power Platform administrator is planning to implement environment lifecycle management. Which TWO actions should the administrator take to ensure unused environments are automatically cleaned up?

A company wants to use AI to automatically categorize customer support tickets based on their description. Which Power Platform AI capability should they use?

A company uses Power Virtual Agents (now Copilot Studio) to build a customer service chatbot. The bot needs to securely escalate to a live agent when it cannot resolve the issue. The escalation must pass the conversation context to the agent. What should the bot use?

An app maker wants to add a button in a model-driven app that, when clicked, creates a new record of a custom entity called 'Inspection'. The maker should use which feature?

Contoso Ltd. has a Power Automate flow that runs daily at 8:00 AM to synchronize customer data from an on-premises SQL Server database to Dataverse. The flow uses an on-premises data gateway to connect to the SQL Server. Recently, the flow started failing with the error: 'Unable to connect to the gateway. The gateway is offline.' The IT administrator confirms that the gateway service is running on the on-premises server, and the server has internet connectivity. You need to resolve the issue. What should you do?

Match each solution type in Power Platform to its description.

You want to design a Power Automate flow that triggers when a customer submits a support ticket in a Microsoft Dataverse table. Which trigger should you use?

A company is migrating an existing website to Power Pages. The current site has custom URL slugs for each page (e.g., /products/widget). How can Power Pages support custom URL patterns?

Your organization uses Power Virtual Agents (now Copilot Studio) for customer service. You need to ensure that the bot can access customer data from a Dataverse table that contains sensitive information. What is the best approach to secure the data?

A company uses Microsoft Power Platform and wants to enforce data loss prevention (DLP) policies for all environments. The admin needs to block the use of SharePoint connector in all default environments. Which action should the admin take?

Your company is migrating a legacy paper-based expense report process to Power Apps. Employees will submit expenses via a Canvas app. The app must integrate with the corporate travel system to fetch trip details (e.g., dates, destination). The travel system exposes a REST API with OAuth 2.0 authentication. Finance requires that all expense reports over $1,000 receive a second-level approval from a manager. Additionally, the app must be available on mobile devices. Which combination of technologies should you use?

A company uses Microsoft Copilot Studio to create a custom copilot. The copilot needs to access customer data stored in a Dataverse table that contains sensitive information. The compliance team requires that data accessed by the copilot must be audited. What should the admin configure?

You are building a Power Automate flow that automatically creates a calendar event in Outlook when a customer booking is confirmed in a third-party system. The flow uses a trigger that polls the third-party system every 5 minutes. Which type of trigger is this?

A company wants to automate the process of archiving completed sales orders from a SQL Server database to a SharePoint list every night. Which approach should they use?

Which TWO actions can be performed using Power Apps? (Choose two.)

A company wants to integrate Power Automate with Microsoft Teams so that when a new task is assigned in Planner, a message is posted in a Teams channel. Which connector should be used?

Which THREE are valid data sources for canvas apps in Power Apps?

Match each Power BI component to its description.

A Power Pages site uses Liquid templates to display data from Dataverse. A developer needs to show a list of active support cases. Which Liquid object should be used to retrieve the data?

A company uses Microsoft Dataverse to store customer data. They want to create a unified view of sales and support interactions for each customer. Which feature should they use?

Which THREE features are available in Power Pages to customize the user interface?

Which THREE actions are available in Power Automate to handle errors and exceptions?

A company uses Power Automate to automate invoice processing. When a new email with an Excel attachment arrives in a shared mailbox, the flow should parse the attachment and create a record in Dataverse. However, the flow fails intermittently. Upon review, the flow uses the 'When a new email arrives' trigger with the 'Include Attachments' option set to 'No'. What is the most likely cause of the failure?

A global organization wants to standardize expense reporting across subsidiaries using Power Platform. They require integration with Microsoft Entra ID for identity and must ensure data residency compliance. Which TWO capabilities should they use?

An organization wants to analyze customer sentiment from social media data and create interactive dashboards. Which combination of Power Platform tools should they use?

You are a Power Platform administrator at Contoso Ltd. The company uses a Power Automate flow that monitors a SharePoint list for new items. When a new item is added, the flow retrieves data from an external CRM system via an HTTP request, then updates a second SharePoint list. Recently, the flow has been failing with a '400 Bad Request' error from the HTTP action. The CRM API endpoint and authentication are correct. The flow works for some items but fails for others. You need to identify the root cause and fix the flow. What should you do?

A Power Platform administrator needs to delegate environment administration to a team member without granting full tenant-level admin rights. Which TWO roles can the administrator assign?

Refer to the exhibit. The following JSON shows a Power Apps component (canvas app) manifest snippet: { "properties": { "dataSources": [ { "name": "SalesData", "type": "Microsoft Dataverse", "entity": "accounts" } ], "screens": [ { "name": "MainScreen", "controls": [ { "name": "AccountGallery", "type": "Gallery", "items": "Filter(SalesData, status = 'Active')" } ] } ] } } What is the data source for the gallery named AccountGallery?