A help desk team wants users to be unable to install unsanctioned browser extensions or freeware on corporate Windows laptops, while approved business apps still run. Which endpoint control is best?
This is the best choice because allowlisting permits only approved software and blocks unapproved tools, extensions, and installers. It is a strong way to reduce malware risk and limit user-driven software sprawl. Approved business applications can still run because they are explicitly allowed, which preserves usability while enforcing a controlled endpoint environment.
Why this answer
Application allowlisting (or application control) is the correct endpoint control because it explicitly defines which software executables, scripts, and installers are permitted to run on the system. By default, all unapproved applications—including unsanctioned browser extensions and freeware—are blocked, while approved business apps are allowed to execute. This directly addresses the requirement to prevent unauthorized installations while maintaining normal operations for sanctioned software.
Exam trap
The trap here is that candidates often confuse data protection controls (like encryption) or network controls (like VPN) with application execution controls, failing to recognize that only allowlisting directly governs what software can run on the endpoint.
How to eliminate wrong answers
Option A is wrong because full-disk encryption protects data at rest from unauthorized access if the laptop is lost or stolen, but it does not control which applications or extensions a user can install or run. Option C is wrong because a remote access VPN secures network communications between the laptop and corporate resources, but it has no ability to block local software installations or enforce application policies. Option D is wrong because a desktop wallpaper policy is a visual configuration setting that cannot enforce any security controls over application execution or installation.