A security analyst receives a phone call from an individual claiming to be a member of the IT help desk. The caller states that an emergency security update requires the analyst's password immediately, and the request sounds urgent. The analyst notices the caller's voice is unfamiliar and the background noise is inconsistent with an office environment. Which type of social engineering attack is being attempted?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Phishing
Phishing is a social engineering technique carried out via email, text, or malicious websites, not over voice calls. This attack uses a phone call, so it is not phishing.
Best answer
Vishing
Vishing (voice phishing) is the correct answer because the attack uses a phone call to impersonate a legitimate entity and trick the victim into providing sensitive information, such as a password. The urgency and caller ID spoofing are common vishing tactics.
Distractor review
Spear phishing
Spear phishing is a targeted email attack directed at a specific individual or organization, often using personal details. This scenario involves a phone call, not email, so it is not spear phishing.
Distractor review
Pretexting
Pretexting involves creating a fabricated scenario (pretext) to obtain information, but it is a broader category that can be carried out via phone, email, or in person. However, when the attack is specifically conducted through a voice call, vishing is the more precise term used in cybersecurity. Pretexting is not incorrect in theory, but vishing is the standard classification for voice-based social engineering.
Common exam trap
Common exam trap: NAT rules depend on direction and matching traffic
NAT is not only about the public address. The inside/outside interface roles and the ACL or rule that matches traffic are just as important.
Technical deep dive
How to think about this question
NAT questions usually test address translation, overload/PAT behaviour, static mappings and whether the right traffic is being translated. Read the interface direction and address terms carefully.
KKey Concepts to Remember
- Static NAT maps one inside address to one outside address.
- PAT allows many inside hosts to share one public address using ports.
- Inside local and inside global describe the private and translated addresses.
- NAT ACLs identify traffic for translation, not always security filtering.
TExam Day Tips
- Identify inside and outside interfaces first.
- Check whether the scenario needs static NAT, dynamic NAT or PAT.
- Do not confuse NAT matching ACLs with normal packet-filtering intent.
Related practice questions
Related SY0-701 practice-question pages
Use these pages to review the topic behind this question. This is how one missed question becomes focused revision.
Security+ social engineering questions
Practise SY0-701 questions linked to Security+ social engineering questions.
Security+ cryptography practice questions
Practise SY0-701 questions linked to Security+ cryptography.
Security+ IAM questions
Practise SY0-701 questions linked to Security+ IAM questions.
Security+ risk management questions
Practise SY0-701 questions linked to Security+ risk management questions.
Security+ incident response questions
Practise SY0-701 questions linked to Security+ incident response questions.
Security+ malware questions
Practise SY0-701 questions linked to Security+ malware questions.
Security+ vulnerability management questions
Practise SY0-701 questions linked to Security+ vulnerability management questions.
Security+ security operations questions
Practise SY0-701 questions linked to Security+ security operations questions.
Security+ zero trust questions
Practise SY0-701 questions linked to Security+ zero trust questions.
Security+ authentication factors questions
Practise SY0-701 questions linked to Security+ authentication factors questions.
More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Static NAT maps one inside address to one outside address.
What is the correct answer to this question?
The correct answer is: Vishing — This scenario describes an attempt to extract sensitive information over the phone by impersonating a trusted authority. Vishing (voice phishing) is the correct classification because the attack is conducted via voice call, using urgency and impersonation to trick the victim into revealing credentials. While pretexting involves creating a fabricated scenario, the delivery method (phone) makes vishing the more specific and accurate term in this context. Phishing typically uses email or text, spear phishing is a targeted email attack, and pretexting is a broader category that could include phone but is not the standard term for voice-based attacks.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
Discussion
Sign in to join the discussion.