Help desk staff must restart one Windows service and read its event logs on 150 servers, but they should not have local administrator rights or interactive logon to the systems. Which approach best supports this requirement?
Answer choices
Why each option matters
Good practice is not just finding the correct option. The wrong answers often show the exact trap the exam wants you to fall into.
Distractor review
Create one shared local administrator account for the entire help desk team.
This grants far more privilege than needed and makes accountability and auditing difficult.
Distractor review
Add the staff to the local Administrators group on every server.
Local administrator access is excessive for a single service task and violates least privilege.
Best answer
Use a Just Enough Administration constrained endpoint for the allowed tasks.
JEA lets administrators define narrowly scoped remote management rights, which is ideal for limited service control and log access.
Distractor review
Run the maintenance job under each technician's personal account on a schedule.
Personal accounts complicate auditing and may fail if a user leaves, changes roles, or lacks consistent permissions.
Common exam trap
Common exam trap: authentication is not authorization
Logging in proves the user can authenticate. It does not automatically mean the user is allowed to enter privileged or configuration mode. Watch for AAA authorization, privilege level and command authorization details.
Technical deep dive
How to think about this question
This kind of question is testing the difference between identity and permission. A user may successfully log in to a router because authentication is working, but still fail to enter configuration mode because authorization is missing, misconfigured or mapped to a lower privilege level.
KKey Concepts to Remember
- Authentication checks who the user is.
- Authorization controls what the user is allowed to do after login.
- Privilege levels affect access to EXEC and configuration commands.
- AAA, TACACS+ and RADIUS can separate login success from command access.
TExam Day Tips
- Do not assume successful login means full administrative access.
- Look for words such as cannot enter configuration mode, privilege level, authorization or command access.
- Separate login problems from permission problems before choosing the answer.
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More questions from this exam
Keep practising from the same exam bank, or move into a focused topic page if this question exposed a weak area.
Question 1
A laptop is suspected of being used in a malware incident. It is still powered on and connected to Wi-Fi. What should the responder do before shutting it down?
Question 2
An employee reports a ransomware note on a file server. The server is still powered on, shares are still being accessed, and management wants service restored as quickly as possible. What should the incident response team do first?
Question 3
An employee reports a ransomware note on a finance laptop. The laptop is still powered on, connected to Wi-Fi, and the user says they were just working in a spreadsheet. Management wants the fastest safe response that also preserves evidence. What should the responder do first?
Question 4
You are handed a company laptop suspected in an insider theft case. Legal says the evidence may be needed in court. Which action best preserves admissibility?
Question 5
A developer wants to reduce the risk of SQL injection in a new customer search form. Which two changes are the best mitigations? Select two.
Question 6
A branch office uses a flat LAN, and a compromise on one user workstation could spread quickly to finance systems. Management wants finance workstations isolated from general users, but finance staff still need access to a central finance application and network printer. What is the best design change?
FAQ
Questions learners often ask
What does this SY0-701 question test?
Authentication checks who the user is.
What is the correct answer to this question?
The correct answer is: Use a Just Enough Administration constrained endpoint for the allowed tasks. — Just Enough Administration is the best fit because it allows a constrained administrative endpoint that only exposes approved commands, such as restarting a specific service or reading certain logs. This supports least privilege, stronger auditing, and repeatable administration without granting full interactive admin rights. It is especially useful when many systems need the same limited task performed consistently and securely. Why others are wrong: A shared administrator account is hard to audit and far too powerful. Adding staff to local Administrators violates least privilege and increases risk on every server. Using personal accounts for scheduled tasks creates brittle administration and complicates accountability when personnel change or access needs shift.
What should I do if I get this SY0-701 question wrong?
Then try more questions from the same exam bank and focus on understanding why the wrong options are tempting.
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