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Refer to the Exhibit Practice Questions

Practise Microsoft Dynamics 365 Fundamentals ERP MB-920 practice questions — original exam-style scenarios covering every exam domain, with detailed explanations, wrong-answer analysis, and common exam traps.

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MB-920
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Microsoft
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Scenario guide

How to approach refer to the exhibit practice questions

Practise exhibit-style questions that ask you to read a topology, table, command output or diagram before choosing the best answer.

Quick answer

Exhibit-style questions test whether you can read a topology, command output, diagram or table before choosing the best answer.

How to extract the relevant detail from an exhibit.

How topology, command output or routing information affects the answer.

How to avoid answering from memory before reading the evidence.

How to map the exhibit back to the exam objective.

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Practice set

Practice scenarios

Question 1hardmultiple choice
Full question →

The exhibit shows a configuration for a new legal entity in Dynamics 365 Finance. The chart of accounts is shared, but the fiscal calendar is set to 'Standard'. What is a potential issue?

Exhibit

Refer to the exhibit.

```json
{
  "Company": "USMF",
  "LegalEntity": "Contoso Entertainment USA",
  "SharedData": {
    "ChartOfAccounts": "Shared",
    "Currencies": ["USD", "EUR"],
    "FiscalCalendar": "Standard",
    "ExchangeRateType": "Monthly average"
  }
}
```
Question 2hardmultiple choice
Full question →

Refer to the exhibit. A company uses Dynamics 365 Finance, Supply Chain Management, Commerce, and Human Resources. They want to use Copilot to predict inventory demand and suggest reorder points. Based on the exhibit, which Copilot capability should they enable?

Exhibit

{
  "CopilotCapabilities": {
    "Finance": {
      "Copilot in Finance": {
        "Capabilities": ["Generate financial reports", "Analyze variances", "Identify anomalies"]
      },
      "Copilot in Supply Chain Management": {
        "Capabilities": ["Optimize inventory", "Predict demand", "Suggest reorder points"]
      },
      "Copilot in Commerce": {
        "Capabilities": ["Personalize recommendations", "Optimize pricing", "Analyze customer sentiment"]
      },
      "Copilot in Human Resources": {
        "Capabilities": ["Answer HR queries", "Schedule interviews", "Generate job descriptions"]
      }
    }
  }
}
Question 3hardmultiple choice
Full question →

Refer to the exhibit. A company is setting up Dynamics 365 Commerce. They have configured the payment connector as shown. However, online payments are failing. What is the most likely cause?

Exhibit

Refer to the exhibit.

{
  "name": "ContosoCommerce",
  "location": "us",
  "sku": "Premium",
  "channels": ["Online", "Retail store", "Call center"],
  "retailServer": {
    "url": "https://retail.contoso.com",
    "apiVersion": "7.3"
  },
  "paymentConnector": {
    "name": "Adyen",
    "merchantId": "ContosoMerchant"
  }
}
Question 4mediummultiple choice
Full question →

Refer to the exhibit. A company uses the 'Process inventory reservation' job to manage inventory reservations for online orders. The job is scheduled to run every 5 minutes. At 12:30 PM, a customer places an order but the inventory reservation is not created until 12:50 PM. What is the most likely cause of this delay?

Exhibit

Refer to the exhibit.

Job: Process inventory reservation
Status: Ended
Recurrence: Every 5 minutes
Last run time: 11:45 AM
Current time: 12:30 PM
Next scheduled run: 12:50 PM

Exhibit: A Dynamics 365 Commerce batch job status screen.
Question 5mediummultiple choice
Full question →

The exhibit shows an XML request to create a sales order via the Dynamics 365 Finance data service. The request fails with an error 'Customer account not found'. What is the most likely cause?

Exhibit

Refer to the exhibit.

```
<Request>
  <Header>
    <MessageId>12345</MessageId>
    <Action>https://schemas.microsoft.com/.../SalesOrderService/insert</Action>
  </Header>
  <Body>
    <SalesOrder>
      <CustomerAccount>US-001</CustomerAccount>
      <OrderLine>
        <ItemNumber>1000</ItemNumber>
        <Quantity>10</Quantity>
      </OrderLine>
    </SalesOrder>
  </Body>
</Request>
```
Question 6mediummultiple choice
Full question →

The exhibit shows an error in Dynamics 365 Supply Chain Management when trying to reserve inventory. What is the most likely root cause?

Exhibit

Refer to the exhibit.

```
Error: Inventory reservation failed for item A0001.
Reason: On-hand inventory is negative.
```
Question 7hardmultiple choice
Full question →

A Dynamics 365 Sales user runs a FetchXML query similar to the exhibit to retrieve accounts. The query returns fewer results than expected. The user expects to see accounts from Seattle with revenue over $1,000,000, but some accounts meeting these criteria are missing. What is the most likely cause?

Exhibit

Refer to the exhibit.

```xml
<retrieveMultiple>
  <entity name="account">
    <filter type="and">
      <condition attribute="address1_city" operator="eq" value="Seattle"/>
      <condition attribute="revenue" operator="gt" value="1000000"/>
    </filter>
    <order attribute="name" descending="false"/>
  </entity>
</retrieveMultiple>
```
Question 8easymultiple choice
Full question →

Refer to the exhibit. This data represents a product record in Dynamics 365 Commerce. Which core capability is demonstrated by applying a 10% discount from a promotion?

Exhibit

Refer to the exhibit.

```
Product: Contoso Smart Watch
Price: $299.99
Channel: Online
Discount: 10% (Promotion: Summer Sale)
```
Question 9hardmultiple choice
Full question →

Refer to the exhibit. A purchase order line shows a LineDiscount of 10.0 and LineAmount of 225.00. If the discount is applied as a percentage, what is the correct interpretation?

Exhibit

Refer to the exhibit.

{
  "PurchaseOrder": "PO-000123",
  "Vendor": "VEN-001",
  "LineItems": [
    {
      "ItemNumber": "ITEM-100",
      "Quantity": 10,
      "UnitPrice": 25.00,
      "LineDiscount": 10.0,
      "LineAmount": 225.00
    }
  ]
}
Question 10hardmultiple choice
Full question →

Refer to the exhibit. A product has a tax group of 'WA' and a tax rate of 0.087. The price is set to 29.99. A customer in Washington state purchases this product. What will be the final price including tax?

Exhibit

Refer to the exhibit.

{
  "ProductId": 12345,
  "Price": 29.99,
  "Currency": "USD",
  "TaxGroup": "WA",
  "TaxRate": 0.087,
  "ItemType": "Physical"
}

Exhibit: A JSON snippet representing a product configuration in Dynamics 365 Commerce.
Question 11easymultiple choice
Full question →

Refer to the exhibit. A production order in Dynamics 365 Supply Chain Management has Reservation set to 'Manual'. What does this mean for material availability?

Exhibit

Refer to the exhibit.

{
  "ProdOrder": "PRD-0050",
  "Item": "FGI-200",
  "Quantity": 100,
  "BOMId": "BOM-005",
  "RouteId": "ROUTE-005",
  "ExplosionDate": "2026-03-15",
  "Reservation": "Manual"
}
Question 12mediummultiple choice
Read the full NAT/PAT explanation →

Refer to the exhibit. A budget transfer is being submitted in Dynamics 365 Finance. Based on the JSON, which dimension combination is used for the budget transfer?

Exhibit

Refer to the exhibit.

{
  "LegalEntity": "USMF",
  "BudgetCycle": "FY2026",
  "BudgetModel": "Original",
  "Scenario": "Expense",
  "Dimensions": [
    {"Department": "100", "CostCenter": "CC001"}
  ],
  "Amount": 50000.00
}
Question 13hardmultiple choice
Full question →

Refer to the exhibit. This JSON snippet represents a budget record in Dynamics 365 Finance. Which core capability is being configured?

Exhibit

Refer to the exhibit.

```json
{
  "dataAreaId": "USMF",
  "FiscalCalendarYear": 2026,
  "BudgetCycle": "FY2026",
  "BudgetModel": "Original",
  "BudgetScenario": "Baseline",
  "BudgetType": "Expense",
  "Amount": 5000000.00,
  "CurrencyCode": "USD"
}
```
Question 14mediummultiple choice
Full question →

Refer to the exhibit. This XML snippet shows a workflow configuration in Dynamics 365 Finance. What is the purpose of this workflow?

Exhibit

Refer to the exhibit.

```xml
<Workflow>
  <WorkflowType>PurchaseOrderApproval</WorkflowType>
  <Condition>
    <Field>TotalAmount</Field>
    <Operator>LessThanOrEqual</Operator>
    <Value>10000</Value>
    <Action>AutoApprove</Action>
  </Condition>
  <Condition>
    <Field>TotalAmount</Field>
    <Operator>GreaterThan</Operator>
    <Value>10000</Value>
    <Action>ManualApproval</Action>
  </Condition>
</Workflow>
```
Question 15mediummultiple choice
Full question →

Refer to the exhibit. You are implementing Dynamics 365 Finance for Contoso. The configuration JSON includes a list of modules. Which module is missing to ensure full financial management capabilities?

Exhibit

Refer to the exhibit. 

{
  "name": "ContosoFinance",
  "location": "us",
  "sku": "Enterprise",
  "modules": ["General ledger", "Accounts payable", "Accounts receivable", "Budgeting"],
  "configuration": {
    "currency": "USD",
    "fiscalCalendar": "Standard",
    "chartOfAccounts": "ContosoChart"
  }
}

These MB-920 practice questions are part of Courseiva's free Microsoft certification practice question bank. Courseiva provides original exam-style MB-920 questions with detailed explanations, topic-based practice, mock exams, readiness tracking, and study analytics.