MB-920 Practice Test 2 — 30 Questions

Question 1

A company using Dynamics 365 Project Operations needs to track time and expenses against a project. Which module should they use?

Accepted Answer

Project management and accounting. In Dynamics 365 Project Operations, the Project management and accounting module is the primary module for tracking time and expenses against a project. It integrates time entry and expense reporting directly with project costing, billing, and budgeting, ensuring that all project-related transactions are captured and allocated correctly.

Answer

Expense management

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Time and attendance

Answer

Human resources

Question 2

An organization uses Dynamics 365 Finance. The finance team notices that purchase invoices are taking too long to process manually. They want to use Copilot to streamline the invoice processing workflow. What is the most efficient way to achieve this?

Accepted Answer

Use Copilot to extract invoice data and suggest matching to purchase orders. Copilot in Dynamics 365 Finance can intelligently extract key data from purchase invoices (such as vendor, amounts, and line items) and then suggest matching to existing purchase orders. This significantly reduces manual data entry and speeds up the invoice processing workflow while still allowing human review for exceptions.

Answer

Use Copilot to detect duplicate invoices only

Answer

Set up Copilot to fully automate invoice approval without human review

Answer

Configure Copilot to automatically create a new workflow for each invoice

Question 3

A project-based organization uses Dynamics 365 Project Operations. They need to track time and materials against a project and invoice the customer based on actuals. Which project contract billing method should they use?

Accepted Answer

Time and material. A is correct because the Time and Material billing method in Dynamics 365 Project Operations allows the organization to track actual hours and expenses against a project and invoice the customer based on those actuals. This method is designed for projects where the scope is not fully defined upfront, and billing is directly tied to the recorded time and material consumption.

Answer

Cost plus

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Fixed price

Answer

Milestone billing

Question 4

A company uses Dynamics 365 Supply Chain Management for discrete manufacturing. They need to reduce waste by ensuring that raw materials are only issued to production orders when the production order is released to the floor. Which TWO actions should they take?

Accepted Answer

Set the production order status to 'Released' before issuing materials. Setting the production order status to 'Released' triggers the material picking process, ensuring raw materials are issued only after the order is released to the floor. Option D is correct because the 'Release to warehouse' process generates picking work, which controls the physical issuance of materials. Option A is incorrect because 'Estimated' status does not initiate material issuing; it is a preliminary step. Option C is incorrect because quality orders are for quality inspections, not material control. Option E is incorrect because 'Ended' status indicates completion, not material issuance.

Answer

Set the production order status to 'Estimated'

Answer

Create a quality order for raw materials

Answer

Mark the production order as 'Ended'

Question 5

A retail company wants to use Dynamics 365 Commerce to manage online and in-store sales from a single platform. Which core capability should they leverage to unify their sales data?

Accepted Answer

Omnichannel order management. Omnichannel order management is the core capability in Dynamics 365 Commerce that unifies sales data from online and in-store channels into a single order lifecycle. It enables centralized processing, fulfillment, and returns across all channels, ensuring consistent inventory and customer data without silos.

Answer

Loyalty management

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Product recommendations

Answer

Inventory visibility

Question 6

A company wants to use Dynamics 365 Finance for advanced financial planning and analysis. Which THREE capabilities should they enable?

Accepted Answer

Budgeting. Budgeting (C) is a core capability in Dynamics 365 Finance that enables organizations to create, manage, and analyze budgets, which is essential for advanced financial planning and analysis. It integrates with general ledger and other modules to support budget control, budget planning, and budget reporting, allowing for proactive financial management.

Answer

Accounts payable

Answer

Invoice capture

Question 7

Your organization is implementing Dynamics 365 Finance. They need to ensure that financial transactions comply with local regulatory requirements for electronic invoicing. Which feature should they use?

Accepted Answer

Electronic reporting (ER). Electronic reporting (ER) is the correct feature as it allows configuring electronic documents for different countries/regions, including electronic invoices. Option B (Payment formats) is used for defining payment formats, not for electronic invoicing compliance. Option C (Financial reporting) is for creating financial statements and reports, not for electronic invoicing. Option D (Data management) is a framework for data import/export and entity management, not specifically for electronic invoicing.

Answer

Payment formats

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Financial reporting

Answer

Data management

Question 8

Drag and drop the steps to set up a new user in Dynamics 365 Finance and Operations in the correct order.

Accepted Answer

Create user record, then enter user details, then assign security roles, then enable user.. User setup includes creating the user, entering details, assigning roles, and enabling.

Answer

Create user record, then assign security roles, then enter user details, then enable user.

Answer

Create user record, then enter user details, then enable user, then assign security roles.

Answer

Enter user details, then create user record, then assign security roles, then enable user.

Question 9

A company uses Dynamics 365 Project Operations to manage project expenses. An employee submits an expense report for a project. The project manager needs to approve the expense report. Where does the project manager perform this approval?

Accepted Answer

Expense Approval workspace. In Dynamics 365 Project Operations, expense report approvals are handled through the Expense Approval workspace. This workspace is specifically designed for project managers and approvers to review, approve, or reject expense reports submitted by project team members. It provides a centralized view of all pending expense approvals tied to projects.

Answer

Project Contract

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Resource Manager dashboard

Answer

Time Approval workspace

Question 10

A manufacturing company uses Dynamics 365 Finance and Operations to manage its production processes. They need to track the consumption of raw materials and labor during the production run. Which module should they use to capture this data in real time?

Accepted Answer

Production control. Production control is the correct module because it is specifically designed to manage and execute production orders, including real-time registration of raw material consumption (via pick lists or reporting as finished) and labor hours (via route card or job card entries). This data is captured directly against the production order, enabling accurate tracking of actual costs during the production run.

Answer

Cost accounting

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Procurement and sourcing

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Inventory management

Question 11

A company needs to calculate the cost of manufactured products including direct materials, labor, and overhead. Which costing methodology in Dynamics 365 Supply Chain Management should they use?

Accepted Answer

Standard costing. Standard costing is the correct methodology because it allows the company to define predetermined costs for direct materials, labor, and overhead, and then calculate variances against actual costs. In Dynamics 365 Supply Chain Management, standard costing is specifically designed for manufacturing scenarios where you need to value inventory and cost of goods sold based on expected costs, with variance tracking for deviations.

Answer

Weighted average

Answer

FIFO

Answer

Moving average

Question 12

A company is implementing Dynamics 365 Finance and needs to automate the reconciliation of bank transactions. Which feature should be used to match bank statement lines with open bank document lines based on rules?

Accepted Answer

Advanced bank reconciliation. Advanced bank reconciliation in Dynamics 365 Finance allows you to import bank statement lines and automatically match them to open bank document lines (such as checks, deposits, and transfers) using user-defined matching rules. This feature supports rule-based matching (e.g., by amount, date, or reference) and handles complex scenarios like partial matches or tolerance thresholds, making it the correct choice for automating bank transaction reconciliation.

Answer

Bank account reconciliation

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Payment proposal

Answer

Automatic settlement

Question 13

A manufacturing company uses Dynamics 365 Supply Chain Management for process manufacturing. They produce a liquid chemical that requires a specific mixing time. Which feature should be used to enforce that the production step takes at least 30 minutes before the next step can begin?

Accepted Answer

Route operation with a 'Process time' set to 30 minutes. A route operation with a 'Process time' of 30 minutes will enforce that the operation takes at least that long. Option A is for discrete manufacturing, not process. Option C is for product configuration, not production steps. Option D is for quality management, not time enforcement.

Answer

Product configuration model

Answer

Production orders with a bill of materials (BOM)

Answer

Quality order with a test time

Question 14

A Dynamics 365 Finance administrator configures an AI Builder model for invoice processing with the above JSON. After deployment, the system correctly extracts data from 90% of invoices but sends 10% to manual review. What is the most likely reason for the manual review?

Accepted Answer

The confidence score for extracted fields is below the threshold of 0.8 for those invoices. The JSON configuration sets a confidence threshold of 0.8 for extracted fields. When the model's confidence in the extracted data falls below this threshold, the system automatically routes the invoice to manual review. This is the standard behavior for AI Builder invoice processing models to ensure accuracy and reduce errors from low-confidence predictions.

Answer

The invoice images are too blurry for the model to read

Answer

The model extracts all fields but with confidence below 0.9

Answer

The invoice contains multiple pages that need to be split

Question 15

You are a Dynamics 365 Finance consultant for a retail company that operates in multiple countries. The company uses Dynamics 365 Finance with the following configuration: The main legal entity is based in the United States (US), and there are subsidiary legal entities in Canada (CA) and the United Kingdom (UK). The finance team needs to generate consolidated financial reports that combine data from all three entities. Additionally, the company wants to automate the elimination of intercompany transactions during consolidation. The company also needs to comply with local tax reporting requirements in each country. The tax rates and rules change frequently, and the company wants to manage these changes without modifying the source code. You have set up the consolidation module and the tax engine. However, during the consolidation process, you notice that the intercompany transactions are not being eliminated, and the consolidated report shows double-counting. What should you do to automatically eliminate intercompany transactions during consolidation?

Accepted Answer

Configure elimination rules in the consolidation module to automatically generate elimination entries.. Elimination rules automate the removal of intercompany balances. Option A is wrong because manual journal entries are not automated. Option C is wrong because intercompany accounting is for transaction posting, not elimination. Option D is wrong because the consolidation online feature is for real-time consolidation but does not automatically eliminate.

Answer

Create manual journal entries to eliminate intercompany balances after consolidation.

Answer

Set up intercompany accounting to post elimination entries automatically.

Answer

Use the consolidation online feature to eliminate transactions in real time.

Question 16

A company implements Dynamics 365 Finance and needs to comply with international accounting standards. They must ensure that all financial transactions are recorded in two ledgers: one for legal reporting and one for internal management. Which feature should they configure?

Accepted Answer

Dual ledger. Dual ledger is the correct feature because it allows an organization to maintain two separate accounting ledgers within the same legal entity: one for legal reporting (typically based on local GAAP or IFRS) and one for internal management reporting (e.g., based on a different accounting standard or internal adjustments). This is achieved through the use of main accounts and financial dimensions, where the legal ledger uses the primary main account structure and the management ledger can use an extended or alternative account structure, ensuring both sets of books are updated simultaneously from a single transaction entry.

Answer

Intercompany accounting

Answer

Single ledger

Answer

Consolidation

Question 17

You are the system administrator for a global retail company using Dynamics 365 Commerce. The company operates multiple stores across different countries, each with its own currency and tax rules. The finance team needs to generate a consolidated financial report that includes sales data from all stores in a single currency (USD). The current setup uses separate legal entities for each country. You need to configure a solution that automatically consolidates financial data from all legal entities into a single reporting entity without manual data entry. The consolidation must include intercompany eliminations. What should you do?

Accepted Answer

Set up a consolidation company and run the consolidation process from the Consolidations module.. Dynamics 365 Finance provides a dedicated Consolidations module that allows you to create a consolidation company and run the consolidation process to automatically combine financial data from multiple legal entities into a single reporting entity. This process supports intercompany eliminations and currency translation to USD, eliminating manual data entry.

Answer

Use Microsoft Power BI to connect to each legal entity's database and create a consolidated report.

Answer

Use the Excel add-in to pull data from each legal entity and consolidate manually.

Answer

Export data from each legal entity using Data management and import into a single legal entity.

Question 18

A company uses Dynamics 365 Supply Chain Management and wants to use AI to predict potential stockouts and suggest replenishment orders. Which feature should they enable?

Accepted Answer

Inventory Visibility Add-in with AI-powered demand forecasting. The Inventory Visibility Add-in with AI capabilities provides demand forecasting and stockout predictions. The Product Insights feature is for product performance. The Asset Management module is for maintenance. The Commerce module is for retail.

Answer

Asset Management

Answer

Product Insights

Answer

Commerce module

Question 19

A company is planning to use Dynamics 365 Commerce to manage its omnichannel retail operations. Which of the following best describes a key benefit of using Dynamics 365 Commerce?

Accepted Answer

It offers a unified commerce platform that integrates online and physical store operations.. Dynamics 365 Commerce provides a unified commerce platform that seamlessly integrates online (e-commerce) and physical store operations, enabling consistent inventory, pricing, and customer experiences across all channels. This omnichannel capability is a core differentiator, as it connects point-of-sale (POS), call center, and e-commerce data into a single back-end system, eliminating silos and enabling real-time synchronization.

Answer

It focuses solely on supply chain management for retail.

Answer

It is designed only for customer loyalty programs.

Answer

It provides a standalone e-commerce platform without integration to physical stores.

Question 20

You are a Dynamics 365 Finance functional consultant for a company that operates in a country where tax regulations require the use of tax codes with different rates for various goods and services. The company needs to ensure that sales invoices automatically calculate tax based on the item's tax group and the customer's tax exemption status. They also need to generate tax reports for authorities. Requirements: 1) Configure tax codes and groups for automated tax calculation. 2) Handle tax exemptions. 3) Use standard Dynamics 365 Finance features. Which configuration should you set up?

Accepted Answer

Create sales tax codes, sales tax groups, and item sales tax groups. Assign tax exemption certificates to customers as needed.. Setting up sales tax codes, sales tax groups, and item sales tax groups, and assigning tax exemption certificates to customers, allows automatic tax calculation and reporting. Option A is correct.

Answer

Use the 'Tax calculation' service in Dynamics 365 Finance.

Answer

Configure the 'General ledger parameters' to apply a default tax rate to all transactions.

Answer

Set up a custom workflow for tax approval on each invoice.