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MB-920 · topic practice

Scenario practice questions

Practise Microsoft Dynamics 365 Fundamentals ERP MB-920 Scenario practice questions — original exam-style scenarios with answer choices, explanations, and analysis of common mistakes.

Courseiva uses original exam-style practice questions designed for learning and revision. The goal is to understand the concepts, recognise exam patterns, and improve through explanations — not memorise copied exam dumps.

Reviewed byJohnson Ajibi· MSc IT Security
20 questionsDomain: Scenario
Practice 10 questionsBrowse domain →

What the exam tests

What to know about Scenario

Scenario questions test whether you can apply the concept in context, not just recognise a definition.

How the topic appears in realistic exam-style scenarios.

Which detail in the question changes the correct answer.

How to eliminate plausible but wrong options.

How to connect the question back to the wider exam objective.

Watch out for

Common Scenario exam traps

  • ▸Answering from memory before reading the full scenario.
  • ▸Missing a constraint such as cost, availability, security, scope or command context.
  • ▸Choosing a broad answer when the question asks for the most specific fix.
  • ▸Ignoring why the wrong options are tempting.

Practice set

Scenario questions

20 questions · select your answer, then reveal the explanation

Question 1easymultiple choice
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A company uses Dynamics 365 Finance and Operations. They want to provide employees with a self-service portal to view their pay slips, update personal information, and request time off. Which module should they use?

Question 2easymultiple choice
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A company uses Dynamics 365 Supply Chain Management. They want to use AI to predict potential stockouts and suggest reorder quantities. Which feature should they enable?

Question 3easymultiple choice
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A company needs to calculate the cost of manufactured products including direct materials, labor, and overhead. Which costing methodology in Dynamics 365 Supply Chain Management should they use?

Question 4hardmultiple choice
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A company is implementing Dynamics 365 Finance and needs to automate the reconciliation of bank transactions. Which feature should be used to match bank statement lines with open bank document lines based on rules?

Question 5hardmultiple choice
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A manufacturing company uses Dynamics 365 Supply Chain Management. They want to use AI to forecast demand for raw materials based on historical sales and external factors like weather. Which feature should they enable?

Question 6easymultiple choice
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A company uses Dynamics 365 Finance and wants to enable AI-driven insights to detect anomalies in financial transactions. Which Copilot feature should be used?

Question 7easymultiple choice
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A company uses Dynamics 365 Supply Chain Management for production. They want to automatically create production orders when sales orders are entered for make-to-order items. Which planning method should they use?

Question 8easymultiple choice
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A company wants to optimize inventory levels by analyzing historical sales data and predicting future demand. Which module in Dynamics 365 Supply Chain Management should they use?

Question 9hardmultiple choice
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A multinational organization uses Dynamics 365 Finance. They need to consolidate financial data from subsidiaries that use different currencies and accounting standards. The consolidation must be performed automatically on a monthly basis. What should they configure?

Question 10easymultiple choice
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A company uses Dynamics 365 Supply Chain Management and wants to use AI to optimize inventory levels by predicting stockouts and suggesting reorder quantities. Which Copilot feature should they use?

Question 11easymultiple choice
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Refer to the exhibit. The configuration shows a budget in Dynamics 365 Finance. The budget manager wants to create a revised budget based on the original but cannot modify the existing record. What should they do?

Exhibit

{
  "BudgetCycle": "FY2025",
  "BudgetModel": "Original",
  "BudgetScenario": "Baseline",
  "BudgetType": "Expense",
  "BudgetStatus": "Approved"
}
Question 12mediummultiple choice
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You are a solutions architect for a furniture manufacturer that uses Dynamics 365 Supply Chain Management. The company produces custom furniture and uses make-to-order production. They have the following requirements: (1) When a sales order is created, the system must automatically create a production order for the configured product. (2) The production order must use a BOM and route that are specific to the order configuration. (3) The production order must be scheduled based on material availability and capacity. (4) The company wants to use Copilot to assist in creating the production schedule. Which set of configurations should you implement?

Question 13easymultiple choice
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A company uses Dynamics 365 Commerce for its online store. They want to offer personalized product recommendations to customers based on their browsing history. Which Dynamics 365 capability should they use?

Question 14hardmultiple choice
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A manufacturing company uses Dynamics 365 Supply Chain Management. The production planner notices that a planned production order for 1,000 units of finished good FG-100 has a material shortage for component RM-200. The planner wants to automatically create purchase orders for the missing component and reschedule the production order. Which feature should be configured?

Question 15hardmultiple choice
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A company uses Dynamics 365 Commerce and wants to implement a buy-online-pick-up-in-store (BOPIS) scenario. The inventory must be reserved in real-time when the customer places the order. Which configuration is required?

Question 16hardmultiple choice
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Refer to the exhibit. A company uses Dynamics 365 Finance, Supply Chain Management, Commerce, and Human Resources. They want to use Copilot to predict inventory demand and suggest reorder points. Based on the exhibit, which Copilot capability should they enable?

Exhibit

{
  "CopilotCapabilities": {
    "Finance": {
      "Copilot in Finance": {
        "Capabilities": ["Generate financial reports", "Analyze variances", "Identify anomalies"]
      },
      "Copilot in Supply Chain Management": {
        "Capabilities": ["Optimize inventory", "Predict demand", "Suggest reorder points"]
      },
      "Copilot in Commerce": {
        "Capabilities": ["Personalize recommendations", "Optimize pricing", "Analyze customer sentiment"]
      },
      "Copilot in Human Resources": {
        "Capabilities": ["Answer HR queries", "Schedule interviews", "Generate job descriptions"]
      }
    }
  }
}
Question 17mediummultiple choice
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A retailer using Dynamics 365 Commerce wants to offer a discount to customers who purchase a specific combination of items. The discount should be applied automatically at the point of sale. Which type of pricing rule should they configure?

Question 18hardmulti select
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Which THREE steps are required to set up a production order for a make-to-order scenario? (Choose three.)

Question 19easymulti select
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Which TWO planning methods are available in Dynamics 365 Supply Chain Management for master planning?

Question 20mediummultiple choice
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A company uses Dynamics 365 Commerce. They want to offer a promotion: 'Buy one, get one free' for specific products. Which pricing engine capability should they use?

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Frequently asked questions

What does the MB-920 exam test about Scenario?
Scenario questions test whether you can apply the concept in context, not just recognise a definition.
How should I use these practice questions?
Select your answer before revealing the explanation. Then read why each option is right or wrong — this active recall approach builds retention far faster than re-reading notes.
Can I practise just Scenario questions in a focused session?
Yes — the session launcher on this page draws every question from the Scenario domain. Use a 10-question session first to gauge your baseline, then move to 20 or 30 once the weak spots are clear.
Where can I practise other MB-920 topics?
Use the topic links above to move to related areas, or go back to the MB-920 question bank to see all topics.
Are these real exam questions or dumps?
These are original practice questions written to test the same concepts the MB-920 exam covers. They are not copied from any real exam or dump site.