A network administrator has several access points. All APs except one have successfully joined the wireless controller. The administrator verifies the failing AP’s IP address, subnet mask, and controller IP address are correctly configured. What is the most likely reason the AP cannot join the controller?
If the AP's default gateway is wrong, it cannot send packets to the controller that resides on a different subnet, even if the IP address and controller discovery settings are correct.
Why this answer
The most likely cause is that the AP has an incorrect default gateway. For the AP to reach the controller (which may be on a different subnet), it needs a correct default gateway to route traffic. The other APs joined successfully, eliminating a controller-wide issue.
Option B is incorrect because CAPWAP requires an IP address; it does not work without one. Option C is incorrect because CAPWAP uses IP/UDP, not PPP. Option D is unlikely because there is no indication that the controller is at its AP limit; the problem affects only one AP, suggesting an individual misconfiguration.
Exam trap
Avoid assuming global issues when only one AP is affected; focus on individual AP configuration and connectivity.
Why the other options are wrong
CAPWAP tunnels require the AP to have an IP address; the statement is false.
CAPWAP operates over IP using UDP ports, not PPP.
The controller may have an AP capacity limit, but with only one AP failing and no evidence that the limit is 14, this is not the strongest explanation.