A network engineer notices that users in VLAN 10 report intermittent connectivity and slow file transfers to a server on the same switch. The engineer issues the show interfaces fa0/1 command on the switch port connected to the server and observes a high number of runts, input errors, and CRC errors, while output errors are minimal. The interface configuration shows speed 100 and duplex full.
With the switch forced to full-duplex and the server using auto-negotiation, the server defaults to half-duplex. The duplex mismatch leads to collisions on the half-duplex side, generating runts, CRC errors, and input errors on the switch port.
Why this answer
The symptoms—high runts, input errors, and CRC errors with minimal output errors—are classic indicators of a duplex mismatch. When the switch port is hardcoded to 100 Mbps full-duplex and the server NIC auto-negotiates to 100 Mbps half-duplex (a common fallback when one side is manually set), the half-duplex side experiences collisions while the full-duplex side does not sense the collision. These collisions cause the half-duplex side to truncate frames, resulting in runts and CRC errors on the full-duplex switch port.
The speed matches (both 100 Mbps), so the issue is purely duplex-related.
Exam trap
Cisco often tests the misconception that speed and duplex mismatches always occur together; the trap here is that a duplex mismatch can exist even when speed matches, and the error pattern (high input errors, low output errors) specifically points to duplex, not cabling or VLAN issues.
Why the other options are wrong
Misconception that speed mismatch produces specific error counters; in reality, incompatible speeds cause link failure, not runts and CRC errors.
Misconception that CRC errors alone point to a bad cable; duplex mismatch is one of the most common causes of runts and CRC errors on forced-full interfaces.
Misconception that a VLAN mismatch can trigger interface errors; these errors are purely physical/data-link layer phenomena unrelated to VLAN settings.