Practice MB-920 Describe Dynamics 365 Human Resources questions with full explanations on every answer.
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A multinational company is implementing Dynamics 365 Human Resources. They need to ensure that employees in different countries can accrue leave based on local statutory requirements. The HR manager wants to automate the calculation of leave entitlements at the beginning of each fiscal year. Which feature should they configure?
2A company uses Dynamics 365 Human Resources. The HR team reports that when they try to generate the 'Employee absence history' report for the previous quarter, the data for some employees is missing. The system shows no errors. What is the most likely cause?
3An organization is configuring Dynamics 365 Human Resources. They want to track skills, certifications, and education for each employee. Which worker type should be used to store this information?
4A retail company with 500 employees is deploying Dynamics 365 Human Resources. They need to ensure that employees can view their own pay slips and update personal information from a mobile app. Which component should they enable?
5A company uses Dynamics 365 Human Resources. An HR administrator notices that when they process a termination for an employee, the system does not automatically calculate the final paycheck. The employee is paid monthly. What should the administrator do to ensure final pay is calculated?
6Which TWO features are available in Dynamics 365 Human Resources for managing employee benefits?
7Which THREE components must be configured to enable a complete compensation management process in Dynamics 365 Human Resources?
8An HR administrator is reviewing the absence setup. John Doe has submitted a 1-day absence request for next Wednesday. The system shows an error that the absence duration cannot be calculated. What is the most likely cause?
9Jane Smith requests 2 days of vacation on 01/15/2023. Her available balance shows 0 days. Why is her balance zero?
10Contoso Ltd. is a manufacturing company with 1,200 employees across three legal entities: USMF (United States), FRRT (France), and GBSI (United Kingdom). They are implementing Dynamics 365 Human Resources. The HR director wants to set up a unified absence management system that complies with local regulations. In the US, employees accrue vacation based on years of service (0-5 years: 10 days; 5+ years: 15 days). In France, all employees receive 25 days annually, plus additional RTT days for managers. In the UK, statutory leave is 28 days, but the company offers 25 days base with 3 bank holidays. The system must automatically calculate accruals on the first day of each month for US and UK, and at the start of the leave year (January 1) for France. Additionally, employees in France must be able to request RTT days separately, and managers must approve them. The HR team is unsure how to configure this. Which approach should be recommended?
11A company uses Dynamics 365 Human Resources to manage employee leave. Employees in the sales department frequently submit leave requests that conflict with scheduled client meetings, causing operational disruptions. The HR manager wants to prevent such conflicts without restricting all leave during client meetings. What should the HR manager configure?
12A company is implementing Dynamics 365 Human Resources and needs to configure benefit plans. Which THREE actions are required to set up a new benefit plan?
13You are a Dynamics 365 Human Resources administrator for a multinational corporation with 5,000 employees across three regions: North America, Europe, and Asia Pacific. The company uses Dynamics 365 Human Resources to manage employee records, benefits, leave, and compensation. Recently, the HR team has been receiving complaints from employees in the Asia Pacific region that their leave balances are not updating correctly after they submit leave requests. Additionally, managers in that region report that they cannot see their direct reports' leave balances when trying to approve leave. You investigate and find that employees in Asia Pacific have a different leave policy than other regions, and this policy is configured using a custom leave type called "Regional Leave." The system is set up with a single legal entity. You need to resolve the issue so that leave balances update correctly and managers can view leave balances. What should you do?
14A company uses Dynamics 365 Human Resources. The HR manager wants to set up a new position that reports to an existing position, but the system does not allow the reporting relationship to be established. What should the system administrator verify?
15An organization is implementing Dynamics 365 Human Resources. They need to store employee certifications and track expiration dates. Which TWO actions can be performed using standard functionality?
16Drag and drop the steps to process a purchase order receipt in Dynamics 365 Finance in the correct order.
17Drag and drop the steps to create a new budget in Dynamics 365 Finance in the correct order.
18Match each Dynamics 365 Human Resources capability to its definition.
19Match each Dynamics 365 Supply Chain Management process to its purpose.
The Describe Dynamics 365 Human Resources domain covers the key concepts tested in this area of the MB-920 exam blueprint published by Microsoft. Courseiva provides free domain-focused practice, mock exams, missed-question review, and readiness tracking across all MB-920 domains — no account required.
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